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Cleaning reviews in Union

  • A
    Wanda has done a great job. Wanda has been cleaning for us since October 2016. She is thorough and attentive to detail. We signed up for bi-weekly cleaning. She offers full cleaning options to a la carte. We use a la carte and have been impressed with the work she does.
    - JOEI T.
  • A
    Very well. Wanda is friendly and competent. She is also very detailed, which is great when someone is cleaning your house!! Answers text messages. She's here when she says she'll be here. Everything is cleaned and smells good, and I'm not cleaning again after. (which I HAVE done with previous services)
    - Arthur W.
  • A
    He came at the appointed time, cleaned the vent and trimmed the grill. Its working well now. I was very happy with Bob and the service; he was helpful, efficient, and very responsive in setting up the appointment. I can't really address the cost since I did no price shopping; I would presume that they're all about the same. I would certainly use him again.
    - JERRY & CINDY H.
  • B
    They charged $55 per week. The first month they came, they were amazing. Then it got horrible. The lady that ran it told me that she would come out and check every week to see how they did. She did for the first month. Then she never came out again. They would be in and out in an hour and a half. I have 3 bathrooms and a huge kitchen. She didn't follow through with her commitment to check their work and they knew she wasn't coming. I went about 8 more weeks and cancelled them. She never came. No follow up after I cancelled. She just said,  ok thank you. 
    - janna r.
  • A
    There were two things we noticed in particular after the cleaning was done; first, that the house "felt" / smelled completely clean, but also that the house was noticeably brighter - the lights and light fixture covers were all cleaned, and that was an obvious difference. Wanda and her husband are very personable and very nice people, as well as prompt and did a great job!
    - ALAN S.
  • A
    I (unfortunately) have had to call First Call for water intrusion in our basement three times now. Each time they have been extremely professional, prompt, courteous, and reasonably priced. I have worked with the same people each time (Jason and Dave) and they have gotten to know us. They treat us like friends - not customers. They've taken very good care of our family and went above and beyond what their job was, including by helping us diagnose and fix the underlying problem each time when they were really hired just to dry out the basement. The most recent call was the night before we were supposed to leave for vacation, and they ensured that we were able to go by working with us to handle everything in our absence. I completely trust the people we've worked with. I hope that we don't have anymore issues, but if we do, they're who I would call every time, and I would recommend them to anyone in the same boat.
    - Stacy C.
  • C
    It was a scam to get in the house to then sell you duct cleaning for much more money. They did clean the vents. But not my furnace or even the filter. They were not here between the designated hours and did not call to say they would be late. However I suppose I got what I paid for.
    - Don M.
  • A
    During installation of a new carpet for a client of ours, the installers accidentally smudged the carpet in three places with a dark oily lubricant they had picked up on their hands while reinstalling a closet door. We called Mella and luckily they had had a cancellation so they could send out a person the next day..The technician showed up on time and did a great job cleaning the three spots. The carpet looked like new again! The company was very easy to deal with. The appointment takers followed up with phone calls.It was very important to get this fixed immediately because the client was putting their house on the market the next day.
    - KATIE & JIM F.
  • A
    Exceeded expectations. Dave came out and gave me an estimate which proved accurate. Was on time arriving with his assistant on the scheduled day. Cleaned and scrubbed the bathroom tile and grout with excellent results. Dave and his assistant then began a very labor intensive (hands and knees) cleaning on the wood floors bringing back much of their luster. You could see a real improvement in the area cleaned. After having the service performed we will probably make a annual or semi annual practice. Dave is also an extremely knowledgeable person on the proper care of wood flooring and cleaners that should be used to keeping them looking their best. The final results of Dave's work exceeded our expectations and given the amount of effort that went in to the cleaning we felt his services were a very good value.
    - Allen K N.
  • A
    Two women arrived and worked very hard for 8 hours. In addition to doing everything involved in a regular house cleaning (bathrooms, kitchen, dusting, vacuuming, floors, etc), they also did all of the high dusting (light fixtures, hanging pictures, ceiling fans, curtain rods, tops of doors, doorways and windows), dusted all of the blinds, dusted the baseboards, cleaned the inside panels of the windows, and cleaned the kitchen cabinet doors, inside the pantry, and the occasional especially dirty cabinet, and the inside of the refrigerator. Stefany and her mother were punctual, professional, and attentive. I would hire them again and I would recommend them to a friend. They were very open and offered to return to fix anything that we felt was not done well. I looked closely around the house when I got home and was happy. Our house looks and smells a lot cleaner. Thanks, Stefany! For comparison sake: Our house is probably somewhere close to 3500 square feet and includes two floors and a finished basement with 3 full and two 1/2 baths.
    - Jennifer S.
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Cleaners in Union

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