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Chimney & Fireplace reviews in Union

  • A
    It went great. Dan called and gave us notice for when he was coming and it was within the window the company gave us. He was professional and made sure we knew about all the aspects of the fireplace and how to use it safely. He took great care to cover our carpets and keep our home clean. He was personable and knowledgeable.
    - Jacob A.
  • A
    I initially thought I would be able to get the service in before a party we are hosting but we were unable to lock anything down in time. I did not have any problems with the company but was not able to use them this time around
    - Jennifer S.
  • A
    We had American Chimney come out to inspect and clean our gas fireplace that is about 13 years old.  The fireplace was not cleaned by the previous owners.  American Chimney had great communication (reminder call the day ahead and the service tech called 30 minutes prior to arriving).  He did a great job cleaning and inspecting the unit.  It looks like new again!  He also explained some maintenance tips to my wife so the fireplace can maintain its great look.  He answered all of her questions and indicated that much of the maintenance we can do ourselves but should have the gas lines inspected every couple of years.  Overall, a great experience!  Will use them again in the future.
    - Kevin M.
  • A
    From beginning to end, Chimney Works was professional and hard working.
    Just getting up to this chimney was probably the biggest challenge of this particular job. 
    The house is very tall and the roof very steep.
    Nevertheless, the estimator crawled up there (alone) with "cougar claws" and snapped pictures of the chimney from several angles.  As homeowners, it was the first time we could actually view what things looked like up there and we were most appreciative of these photos!!  
    We had three other estimates for this work.  Chimney Works was the only estimator who actually went up on the roof and again, the pictures were so helpful in our decision.
    Secondly, we found the cost for this work to be very fair and most reasonable, given the nature of the work.
    The crew that arrived for all the masonry/rebuild work were hardworking and reliable.  They set up some impressive scaffolding and as they dismantled the chimney parts that were in disrepair, they carefully lowered these pieces to the ground, using a pulley system.  
    The house, the roof, the gutters, the deck and the yard were protected during all phases of this substantial project.  These guys did a terrific job, especially considering the weather was extraordinarily hot and humid. They were efficient and for what it's worth, very polite and respectful. Definitely a team of pros.
    After enough time passed for the mortar to set, it was time for the waterproofing and new cap.  With all the scaffolding removed after the rebuild phase, it was a challenge for the sealant team (of two) to get to the chimney for their part of the project.  Finally, a smaller scaffold was used to assist in the work and 2 coats of sealant were applied and new cap installed, in one afternoon.
     Payment was not due until the whole project completed.
    We would highly recommend Chimney Work & Rocky Mountain Stoves for any chimney work one might need. From the company's initial visit  to the completion of all the work, they were professional, reasonably priced, highly competent and a pleasure to work with.

    - elizabeth g.
  • A

    This is the third roof we?ve had put on a house, and this house has offered more challenges than the others. It?s a high two stories, with steep pitches, lots of valleys, and box gutters.  With each new roof (each on different house ? in 3 different states) we?ve been very selective with the contractors, and we?ve been pretty pleased with the results.  The last time, in Kansas City (2007), we hired a guy from Angie?s List, and it worked out great.

    This roofing job set a new bar for excellence, though.  Again we shopped around, using Angie?s List, and the most thorough proposal, with the best price, was most promptly delivered by Jason Wagner of J&J Extreme Exteriors.  His price was also in-line with or better than the various calculators for roof installation you see on the internet.

    This guy works hard.  He gave us multiple scenarios and choices, all fully priced and detailed, and we picked the one that worked best for us.  His crew is motivated, talented, and well-managed.  They are polite, thorough, and they clean up every day.  They work well together, and in the recent heat, with unpredictable storms, they kept everything well covered.  They used excellent materials by default, from synthetic roof felt, to Gaco sealant in the box gutters, stainless steel flashing, and rain pro gutters.

    They left the place immaculate.

    Then there were a few extras ? they painted some trim, some gutter edges, and a porch column just because it made the job look better.

    They replaced a rotten fascia board for me.

    One caution: they are getting busy.  Angie?s List is driving lots of work their way, and you may need to get in line to get your job done.  That said, they came out and fixed a leak *for free* before the job started.  They really took care of us.

    - LEE W.
  • A
    We were getting readytomove and noticed water damage. Better homes came out right away and assessed the problem. It was much more extensive than we first thought. Tracy did a great job explaining the repair. The crew was professional, friendly and thorough . I was very impressed and would highly recommend them.


    - Diane G.
  • A
    A crew came to NKy from Columbus because their Cincinnati crew was unavailable right now.  They came within a week of my call to them.  I wanted them to install a chimney cap and they came back 2 days later and did that.
    - Gail M.
  • A
    The work was excellent, the communication with David was great.  The teams that performed the work were not only quality craftsmen but also very nice people.  We would highly recommend Outdoor Design Build as we could not be happier with our backyard.
    - JoAnne N.
  • A
    He called and arrived ahead of schedule. Was very pleasent and professional. Answered our questions and explained how the interior gasketing had deteriorated over the years causing the crazing on the special glass, but he tried to clean it anyway. Cleaned up after himself. The cost of the brain box was a little expensive, but seeing that this fireplace hasn't needed service for almost 15 years, we were very pleased with the overall service.
    - Lou J.
  • A
    I found this company on Angie's List and was impressed by the recommendations so I called. Dave Jacobs was not in when I called but I left a message about our needs. The answering machine indicated that Dave would call back in the evening and he did return our call that evening. Dave stated the cost for cleaning and a cap would be about $250.00 which seemed reasonable and we scheduled the cleaning for two weeks. Dave called the night before the scheduled appointment to confirm that he would be here which further impressed us. He arrived about 30 minutes early (good traffic flow that day) which was fine with us and he asked if it was ok to start a little early. He covered the fireplace area completely with a tarp, cleaned the chimney, explained what the found and put on a chimney cap. He prvided a detailed work order report, provided the pamphlet for the chimney cap, further explained its warrantee and was finished in less that 90 minutes total. He is very personable, explains things thoroughly and clearly takes great pride in his work and company. I would highly recommend him for any chimney service and we will tell others in our neighborhood about his excellent services. Outstanding!
    - Ed H.
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Chimney And Fireplace Contractors in Union

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