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Pest Control reviews in Taylorsville

  • C
    Terminix�� - Louisville -Termite & Pest Control
    A salesman came around and convinced my wife, and we were stuck with them for a year. Happy to get rid of them. I do a much better job now of spraying than they did. They were a regular exterminator. They want to get you on a one-year contract, then they extend it every year. I don't think they're worse than other companies in the business. I don't want to make it sound like that, but I'm generally opposed to these contracts, because the work isn't done as thoroughly as I can do it. The worst thing was that as winter was coming, say like November, they come out to do their quarterly work and because it was coming on winter and there's no real problem with anything, it was a very short visit, and it really made me feel cheated. I thought it wasn't thorough enough for that. I think it'd be good to give them a lower grade and kind of a kick in the butt because if they're going to sell something like that for a high price like $90 a visit, four times is $360, I think they should earn the money. I actually worked closely with the guy that did finally come the second time and we had a conversation about what I expected, and he did a better job. I had to kind of stay with him to encourage that, too. I don't think they're worse than anybody else, but I don't recommend this kind of service to any homeowner who's willing to spend a little effort of his own with Ortho bug killing spray. It's effective, you buy it at a hardware store. It's called Ortho Home Defense Insect Killer. Every time we think we've got a little too many insects, I spray everything again. I spray the interior of our rooms in the house; I spray the garage; I spray the exterior, and it's proven very effective. I think training their exterminators to spray in the most effective parts of the buildings that they treat; I think retraining would be a really good idea. The second operator we got, the second exterminator, technician if you will, explained a lot about the effectiveness and how to go about spraying and what he does, and he did a very thorough job. Two out of three times he visited he did a very thorough job. He also educated me so that I could do a better job. I took everything out of the garage before he came so that he could spray the full inner perimeter of the garage. I made great effort to try to get the best job done that I could.
    - Herman H.
  • A
    BUGS OR US INC
    Appointment was set up promptly for the following week and crew arrived and quickly went to work. Very professional. The warranty was explained to us and we also added a quarterly pest control spraying.
    - Deborah C.
  • C
    Franklin Pest Solutions
    After following the Angie's list offer details, I purchased the Big Deal and was later contacted, via email by Janelle at KY Pest Control, that my info was given to Susan for further scheduling.  After this email, I received another email from Janelle explaining that I was out of their service area.  According to the Big Deal, Taylorsville was included.  Janelle apologized, but if you look back at past feedback, this "zoning" issue is a repeat issue with KY Pest Control.  Janelle explained that it was Angie's List that made the mistake.  That may be true, but I would hope businesses would check to make sure their advertisements are accurate when printed/posted.  My account was debited immediately when the Big Deal purchase was made, but it was approximately two weeks to see the money returned.  Also, it became a use of my time to make the refund occur.
    Janelle was very pleasant and other reviews talk highly of their work, but be aware before you buy to make sure you're in the right zone.
    - Robert N.
  • A
    Economy Pest Control
    I've had very bad luck with pest control services in the past, but this seems to be going well.  They show up when they say they're going to show up, and follow up the next time a follow up is due.  That's light years beyond the service I've gotten from other pest control companies.
    I've definitely noticed a steep decline in the number of bugs I see in the house, so that's good too.  We had noticed some ants in one bedroom and mentioned it to them when they came to do our quarterly service, and the guy addressed that problem for us.  I haven't noticed any ants since the service.
    I will say that twice now our tech (Jonathan, I think?) has called me to confirm an appointment or check the directions to my house, and caught me at a really bad time.  The last time I was having a terrible day and I'm sure I was a total witch (with a capital B) on the phone.  It had nothing at all to do with him or his service or his company, but I was a jerk to him and he was a very civil professional back to me.  In retrospect, I have to admire how well he handled being the object of my bad temper. 
    Generally, we're well pleased.  We'll keep using the service.
    - Teresa W.
  • A
    OPC Services
    The representative was very helpful and informative. We also had a lot of spiders in the basement. After he sprayed the house he explained to my husband how to take care of things If we saw pests between services. We did sign up for the 4 seasons plan.
    - Vanessa L.
  • A
    Black Diamond
    They were prompt, very informative, and answered any questions that we had.  They explained their other services but were not pushy about whether we took them.  They were very professional.  They should be back shortly since we have had some mice in the basement.
    - Stacey K.
  • F
    Terminix�� - Louisville -Termite & Pest Control
    They pushed the ants into our house. The technician was just moving them from one area to the next. They have people that aren't really trained. They just don't have experienced people there. We are giving them a chance though. The supervisor came out and told us he wasn't doing a good job. The guy who came out told us we needed to dig up all the trees and we asked why the heck we needed to dig up all our landscape. Then he said he was going to use the good stuff this time and we were wondering why he didn't use that the first time. They have driven us nuts. We are going to get rid of them.
    - Marty R.
  • A
    Terminix�� - Louisville -Termite & Pest Control
    The cost is for each quarter. They always schedule the quarterly treatment on time. Kerby is always on time and a real pleasure to deal with--he's always cheerful and friendly. They are extremely responsive if we call in for an ''extra'' treatment (at no charge), scheduling immediately, and following up to make sure the treatment worked. The treatments are 100% effective--if we see any bugs, they're dead. This is the best experience we've had dealing with a local company. I can't say enough good things about their service.
    - DONNA L.
  • C
    Terminix�� - Louisville -Termite & Pest Control
    unknown
    - Herman H.
  • A
    Franklin Pest Solutions
    They did an excellent job.  They noticed the wasps flying in and out of our attic space and eliminated them.  Would definitely recommend again.
    - Erik R.
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Pest Exterminators in Taylorsville

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