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Plumber reviews in Stamping Ground

• F

  Clog Busterz

  I recently got connected with Clog Busterz via HSA home warranty company. They were called to fix a toilet that continued running after flushed, a faucet that dripped after being turned off, and the faucet on one of our tubs that started spraying water all over our basement. They showed up on Thursday May 24, 2018 to view what needed to be repaired. One of the technicians called me to ask if he could have the busted TV that we had in our garage while I was at a conference. He offered money for it initially and I told him $100, then he reconsidered and texted me to say that the pixels were busted (which I assume he knew before hand). We let him take it for free. The tech also removed some of the hardware from our bathroom so he could find a replacement part for it. My wife told him that we would need to wait a bit to have them come back to do the repair and figured it would also provide them with a sufficient amount of time to locate the parts that they needed to do the repair. We didn't get a call back to confirm the date that we were expecting them to show up for the repair (04jun2018) while I had taken a day out of work to be available at the house. So we called on 03 jun 2018 and were told that the technician who told us he would do the repair - whose name escapes me but has an 859 cell phone ending in 5724 - was not working on 04jun2018. The woman we spoke with called my wife back later the same day to reschedule for 05jun2018. That day came and went with no plumbers showing up to our place. We waited some more and then I called back on 10jun2018 at 7:32pm. I spoke with the woman who answered the call for 2 minutes and was told that she would call my wife and I back to let us know what was going on with the repair/parts. Yesterday (11jun2018) I received an email from one of the reps from HSA home warranty that included the following: I recently spoke with Terrica again from Clog Busters to ask details on why the service request was transferred. She made me aware the new technician that was assigned was unable to complete the job & also locate the part needed. So in their own words - through the rep from HSA home warranty - they are inept. But more importantly, after telling the HSA rep that they would return our hardware today (12jun2018) Clog Busterz showed that they are unable to do that without issue either. If you are looking for "plumbers" that aren't able to do plumbing repairs and will steal your fixtures feel free to call Clog Busterz, but if you don't want people to come into your home and steal your fixtures and then lie about when they will be returned to you call someone else.
  - William B.
• B

  SAM WARD PLUMBING

  I called them Monday morning. That came that day and removed the old heater and installed the new one. It was a tricky job because the men who installed our new furnace put the pipes so the blocked the water heater. They removed these pipes to get the old one out and the new one in, then put the pipes back. We were very satisfied with the work. After they left we found that when we turned on the hot water in the kitchen the water pipes made a terrible growling sound. We called and asked them to come back . Two days later they called at 9:30 am to say they would be out. They never came. After waiting 3 days my husband did some research and solved the problem. Their leaving us hanging was very rude. I hate it when businesses do that.
  
  - margaret S.
• A

  Martin's Services

  I called them on Fri. They were here Tues. morning, and called to let me know they were on the way. When the tech arrived I showed him where the tank was. He hand dug to the opening, got his equipment and went to work. The tank had never been pumped and was 30 years old. When he was finished he told me when it would should be done again (5 years) and would probably need a new baffle by then. He then cleaned up the area, gave me my receipt, and left. He was very polite and knowledgable..
  
  - margaret S.
• A

  Elam Plumbing & Repair

  Shower leaking bad. Attempted to repair myself but could not get old handle off. Searched Angies list and found Elam plumbing. Called Elam plumbing We discussed and I sent a picture of my handle and he brought the handle for my shower. He was quick and thorough. Easy to talk to. I Will use him again in the future. He did exactly what he said and fixed it correctly on the first visit.
  
  - David B.
• A

  JOHN ESTES PLUMBING & HEATING INC

  It was a complicated process but a very positive experience. They were very prompt and competent. They came right out and knew what they needed to do. They brought all their own equipment, and everything was done in less than a day. I did not have a frame of reference in terms of the price, but I thought it was fair. The quality of the work and their responsiveness were good. I would use them again in the future if necessary.
  - David B.
• C

  SAM WARD PLUMBING

  Their work was okay, but they charged double which we refused to pay. They were not very professional.
  - Jennifer M.
• F

  Honest Solutions Plumbing Inc

  unknown
  - Cherise W.
• B

  Honest Solutions Plumbing Inc

  Was later than expected, but made up for it by being awesome at his job and giving us more than was originally expected.
  
  - Cherise W.
• B

  Elam Plumbing & Repair

  The experience with them was fine.  
  - Nancy L.