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Family Doctor reviews in Springfield

  • A
    Norton Med Associates
    I had an early morning appointment, which was easy to schedule. I could have gotten in to see Dr. Spalding several days sooner if my schedule had allowed.
    The office is big; there are several doctors in this practice. The reception staff was surprisingly friendly, and I had a great experience with them overall. I was taken back 10 minutes after my scheduled appointment time, which is well within an acceptable time frame for me.
    The nurse was pleasant. I waited no more than 10 minutes for Dr. Spalding to see me. When he came in, he was friendly, courteous, and professional. He listened to my issues and was very thoughtful. When he was puzzled by something I had said, he actually took the time to go do some research on the topic. I have spent years dealing with this particular issue, and Dr. Spalding was very understanding.
    What I appreciated more than anything was that Dr. Spalding respected the research I had done on my own as well as taking into account all of the actions I have tried in the past to fix my issue.
    In essence, Dr. Spalding respected my opinion and knowledge about my own body.
    We decided to do blood tests, which were painless and efficient, and I was out less than an hour after my appointment time.
    My appointment was one week ago. I have not gotten the blood test results back, but was told that I would receive a phone call or letter in approximately a week.
    - Michelle R.
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Family Doctors in Springfield

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