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Find Top-Rated Shepherdsville Roofing Contractors

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Roofing reviews in Shepherdsville

  • A
    I rarely write reviews but this guy deserved it as he went above and beyond! Easy to get in touch with, punctual, very professional yet nice enough to be "the guy next door". Went above and beyond cleaning out the gutter. He also trimmed several limbs/branches that were contributing to the blockage and hauled away the mess. As we were wrapping up, he pointed out a medium-sized tree that was causing damage to my house and brought it down for me (for nothing extra!) Like I said, I normally don't write a review but this experience was something I had to share for others.
    - aaron s.
  • F
    I decided to contact Purofirst on Tuesday November 7th 2017. My insurance company said they were who they use as a VIP member. The customer service rep I spoke to initially was great. She was very friendly and helpful (sadly did not get a name.) She took my information and said someone would call me that day to discuss a time for them to come out for estimate. She told me over the phone someone would be out within two days (Thursday at latest.) Some guy called later that day to schedule a time. He did not mention his name at any point. He was very rushed to get off the phone. I work in the service field and have always felt there needs to be some sort of personable connection. There was none. He told me on the phone that he would be out Friday to do estimate. Didn't give me any option just said that's when he would be there. I wanted to be there when he came but wasn't able to due to work and the man did not give me any option to have him come another day. Today is Tuesday November 13th and I have yet to hear back from anyone at Purofirst. To my knowledge, nobody has shown up at my house to do an estimate. If he has, he never called me to let me know anything. Working with two other roofing companies and they were very polite and performed their duties in a very timely manner. I would not recommend Purofirst to anybody personally.
    - Jason B.
  • A
    Very smoothly. Brad inspected the roof after my insurance company looked at it. He noticed damage to the gutters that the adjuster missed. Brad emailed photos to the insurance company and requested the gutters be covered. Adjuster came back out and agreed that they did have damage. Brad took care of all of this. Only call I had to make was to tell insurance company it was ok to talk to him because I had hired him to do the work. Roof took 2 days to finish. It looks great. I got a 3D shingle. Gutters took one day and I added gutter guards as an add on. They put on leaf relief. Both crews cleaned up well and all work was finished within a 5 day period. This is the way contractors should act. Pinnacle was responsive, answered emails promptly and made this whole insurance claim easy as can be. We got 4 estimates. Pinnacle wasn't the lowest price but Brad knew his stuff and I felt comfortable with him. They didn't disappoint.
    - Wesley C.
  • A
    Have worked with Chuck Story in the past and he is very professional with great home interior design ideas. I had the pleasure of having Martin and his team install the windows and doors. Excellent job. Would highly recommend.
    - Michael H.
  • A
    Great! Chris found storm damage on our roof, and talked us through submitting a home owners insurance claim so that our insurance company replaced our roof. He coordinated an appointment with our insurance company to show them the damage. He was so helpful through the process. I would highly recommend this company if you need roof repairs or a new roof. Chris was very punctual and always followed through as the roof was being replaced.
    - Rebecca C.
  • A
    Was slow to start due to weather. Once started they were fast and efficient. Decent and comparable prices. Do make sure your instructions on what you want is clear as they sometimes get lost from manager to worker. But manager will make it right in the end. I would .recommend them and am planning to get more work done by them.
    - carl j.
  • A
    Called on Wednesday to make appointment and rep returned my call the same day. An estimator came on Thursday to inspect the roof and gave us a proposal. We accepted that and the crew came out the following Tuesday evening to start the job. they worked till dark then returned the next day to finish the job. They explained the delay saying that the worker's truck carrying the metal bending brake had broken down. the crew were neat and courteous. The worked quickly and left no mess behind. If I have any damage or need a re-roof in the future I will be sure to call  Bone Dry again.
    - Thomas W.
  • A
    Everything went really well they came out in one day and tore off and replaced the roof and cleaned up everything! Clean up was a big thing for me and everything went really well. They even worked with my insurance company to provide me time to get my deprecation money for I had to pay. I would highly recommend this company to anyone for any of your services.

    - bill e.
  • A

    Jeremy Marowelli was wonderful to work with and a true professional.  Great communication!  Responded quickly to questions via email and always kept us informed as the project progressed.  We are very pleased with the work we had done.  We have yet to have a big rainstorm; however, I do not anticipate any problems.  I will update the review if necessary.  I highly recommend them for any masonry work. 

    - Larry R.
  • A
    Had extensive hail damage to roof, gutters and siding. Duke's Roofing was my 2nd quote on repairs, though he was a few dollars higher, I appreciated his professional manner and projected work time line. Crew was out quickly, had a miner issue at start of repairs, Brad Oliver ((owner) handled it immediately and made sure there were no further issues during work. Was very pleased with all repairs. Would refer Duke's Roofing to others.
    - Angela r.
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Roofing Contractors in Shepherdsville

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