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Auto Service reviews in Shepherdsville

  • C
    Well they told me I needed a new alternator . But after putting three on it they said it was something else but they didn't know what. They still charged me $388.00 for replacing an alternator that said was needed then said wasn't needed because it was something else. But they didn,t know what. Also told me to take the car to a dealer which I should have in the first place.
    - Gilbert H.
  • A
    Went very well from start to finish. Service provider didnt do anything without calling and telling us first. This was a major job. It was done very professionally and you could tell that by the way everything looked when they were done. Every thing under the hood was very clean and the truck runs great! It's nice to find a mechanic that you can trust!
    - Donna S.
  • A
    The overall experience with Mr. Transmission at Hunsinger Lane was excellent.  The owner, salesman, and mechanics were friendly and informative.  The work was completed quickly and I felt confident leaving my car with them for the transmission work. I am very happy with the way my car is performing.  I will be returning to this location in the future with all of my needs.
    - Lynette T.
  • A
    I was involved in a car accident and when I searched Angie's List, found Conn's to have the highest marks, closest to my workplace. After the other party's insurance performed the appraisal on my vehicle, Conn's called me within 24 hours to make sure I was having the work done there and quickly scheduled to have all the appropriate parts ordered and get me in as soon as possible. When I dropped the car off, it was as simple as handing over my keys, my rental service was already waiting at the door. I received text alerts all throughout the process of repair and updates when there were any changes. I was quoted 6 business days for repair, they were done in 5. They blended the paint perfectly with the rest of the car as far as I can see, and the car seems to be driving well so far. I'm very happy with their service.
    - Tiffany A.
  • A
    Made an appointment.
    Arrived before appointed time.
    Taken right in.
    Shuttle service to work.
    Call to discuss work in progress.
    Work completed.
    Shuttle dispatched to pick me up.
    Paid for work and picked up car.
    No muss, no fuss.
    I gave them a and quot;Band quot; for price because, after all, they are a dealer.
    I could have shopped around for a lower price, but they have the expertise with my car.
    -Joe
    - Joseph S.
  • A
    Chuck understood my need for a quick diagnosis and repair. He fit me into his schedule and informed me that while work should be done ( rotors ground) the car was safe to drive back home. He was very knowledgeable and understanding. He could have gouged me for some expensive work but only charged me $25 for his time. If I lived in the area I would have NO HESITATION GOING TO HIM FOR AUTOMOTIVE WORK  . 44 East
    - Susan B.
  • A
    I took my car in to John Overley Automotive after having tried two other places, and the technicians there were able to diagnose and repair the issues that had stumped other places. I was given a fair quote for the repairs (not cheap, but the problems weren't trivial) and had my car back in two days running as good a before with no issues. I would highly recommend John and his staff to anyone.
    - Hector E.
  • A
    My wife had driven my truck and the tire immediately went flat.  The tire was changed with the full size spare.
    I called Terry about it to see when I would be able to get it in to be fixed.  He said to bring it in and they would look at the tire.  I did and his technician determined that it was not repairable.  So, Terry and I discussed options and ordered a new tire through them.  One thing I love about Accurate Automotive is they will put on customer furnished parts.  The tire arrived approximately 1 week later.  I scheduled an appointment with Terry and had the tire replaced.  They mounted and balanced the tire and rotated all 4 tires.  The total cost of the tire was approximately $150.00 and the remaining was taxes and labor.
    We first found Terry and Accurate Automotive when we first moved to the area and I had a lower ball joint go bad.  I purchased the ball joint planning on doing the job myself and didn't have the time.  I contacted Terry and he said no problem to my request.
    The Accurate Automotive folks are professional, very nice and will tell you like it is.  They will provide you with a written estimate before any work is done.  Their website is awesome as it gives you a detail listing of the work that was completed on your vehicle and the cost associated with the repair.  You can also schedule an appointment through the website as well.  I have used this on several occaisions.  After you put in the request, you will recieve a call from Terry confirming the appointment and ask any questions where further clarification of the service to be provided by Accurate.
    Another perk is they have a loaner car that customers can use.
    We have been using Accurate Automotive now for 4 years and have been very, very satisfied with them.  I recommend them to all my friends that are looking for a new mechanic.
    - Bert L.
  • A
    I called Capitol Tire on Wednesday Dec. 26th. Spoke with a gentleman there and described the problem. He took my name and phone number and told me to bring the car on Friday. Dec 28th.I dropped the car off put the key in the key drop. He called me back just as he said he would the next morning quoted me $80 for cutting off severely damaged pipe, re-welding the broken welds, and repairing part of the catalytic converter that was damaged as well. I thought this was a great price and he had it ready in a few hours. It was paid for and picked up that day. From what I can see under the car he did a great job and I would very much recommend the business to my friends.
    - Chris K.
  • B
    I like them. I haven't had any trouble with them. They're not open on the weekends. My overall experience with them has been good. The quality of their service is excellent. They're responsive and punctual.
    - Charlene O.
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Auto Services in Shepherdsville

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