Interior
View All Categories
Exterior
View All Categories
Lawn & Garden
View All Categories
More
Services Near Me

View All Categories
Articles & Advice
Visit the Solution Center to Explore Articles
View All Articles

Bailey's Service Ctr

Business Overview

customer rated

3 customer reviews

8 years on Angie's List

Contact Bailey's Service Ctr

Phone Number

(502) 633-0186

Address

490 Hill N Dale Rd
Shelbyville, KY
40065

View larger map

About Us

No description has been provided for this business.

Are you the business owner?

Contact Bailey's Service Ctr

Phone Number

(502) 633-0186

Address

490 Hill N Dale Rd
Shelbyville, KY
40065

View larger map

Ratings and Reviews for Bailey's Service Ctr

A

Review: Auto Repair Service
6 years ago

Service all 4 of our vehicles.

Excellent Service! More than fair pricing. Always polite, and straight forward. Have used them for over 5 years.
Services Performed
- Auto Repair
C

Review: Auto Repair Service
8 years ago

Brought in my car for a checkup and regular maintenance before taking a long road trip.

Bailey's Automotive does great work at a reasonable price. I've been there several times. Mrs Bailey always answers the phone and greets you at the door with a smile. She's a wonderful lady and handles all the scheduling. I called several days ahead and set up an appointment to drop off my car. I left my car at the scheduled time, and Bailey's didn't look at my car for three days. They finally brought it in after I had someone drive me back to the shop. I expressed my concern to Mr Bailey that I was told my car would be looked at several days before, and it hadn't been touched. The Baileys use yellow notepads to keep track of what service needs to be performed on a vehicle, and Mr Bailey showed me the stack of at least two dozen notepads on the table and said with that much work ahead of him, he must have plenty of happy customers and doesn't need customers like me. I would like to refer people to Bailey's because of the quality of work performed and reasonable prices. I trust they will do the job right, based on the number of times I've been there and the feedback I've received from others, too. Unfortunately, the Baileys aren't good at scheduling or communicating. Mrs Bailey will commit a date and time to you, but that doesn't seem to be communicated to Mr Bailey or his staff. Also, no calls are returned if you leave a message asking for a call back. If you don't mind leaving your vehicle for 3-5 days before you have the vehicle serviced, then go ahead and make an appointment. They will take good care of your vehicle and do it at a good price. Just don't expect them to start when they say they will. The above is only one example of the three or four times this has happened to me. It's a shame that such a great place has such one glaring issue that could be easily resolved. I would give Bailey's a higher rating if it wasn't for the comments Mr Bailey made to me. That's not good customer service. I've spent thousands of dollars at his facility, and to be told I'm not a good customer makes me think he doesn't have the customer's needs in mind. I wish Angie's List would give a "Hire again" option of "Maybe" because I'm not certain that I will return.
Services Performed
- Auto Repair
A

Review: Auto Repair Service
8 years ago

I have three cars and I do all of my services at Bailey’s Auto Repair. I’m in there about every six weeks but I was last there for a basic oil service.

They are the best I?ve ever seen. They open early and they let you drop off the car the night before. If you work nearby, they?ll give you a ride to work and pick you up at the end of the day. It?s a huge bay and they?ll handle new cars and keep your car within warranty. I think their value is good.
Services Performed
- Auto Repair

Want to see more ratings and reviews
from real customers?

Join Now

Already a member? Sign In.

Bailey's Service Ctr

Business Overview

Rating Not Available

About Us

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

Similar Businesses in the Area

Kentucky Auto Service

North Alabama Technical Services

Lee Myles Transmission & Auto Care

VALVOLINE INSTANT OIL CHANGE