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There are 0 top-rated watch repair shops in your area and 2 to avoid.

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Recent Watch Repair Reviews in Richmond

  • A
    Stoll & Co
    They are one of the few watch repair places in this part of the company.  They accept deliveries and mailings.  I took my watches around November.  They did great.  It was interesting because I have some antique watches that I just didn't feel like sending in the mail; so I went up there and I was very impressed with their professionalism.  They are not a jewelry store and all they do is watch.  They repair watches; they don't make watches and they don't sell watches.  When I was there for 20 minutes waiting and talking to them about my watches, I saw a dozen orders going in and out from UPS for delivery.  They have a standard operating procedure where their watchmaker access the beat of the watch and get back to the customer with an estimate.  Then one would accept it over the phone and record what repair they want.  They go over every detail on things to do and they want to do.  Then they call when they are ready to ship it.  They make sure that the customer can accept the shipping because even though they are insured, the watches are valuable.  They feel all the watches are valuable.  My mom took very inexpensive watch that needed cleaning and a new battery.  They said they would be glad to do it.  They dealt it in a very good way.  They are incredibly professional.  I was thinking about them today.  My watch is running beautifully.  I couldn't say enough about them.  They charged $480 to repair my watch.  They did not charge anything for my dad's watch to put the crystal back in.  They gave me an estimate to fix another watch and it was not worth fixing, so they didn't charge anything for the estimate.  I paid for repair and shipping.  I was very impressed with the professionalism.  It was a good experience.  I went to a jewelry store for my watch repair and they referred me to Stoll & Co.  I have referred them to my friends already.
    - Julie M.
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Watch Repair Shops in Richmond

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