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Roofing reviews in Richmond

  • A
    Thomas Construction was very easy to work with. Crew was very professional and did a fantastic job on my new roof and in a timely manner even with the cold temps! Would use again and recommend to anyone!
    - Heather J.
  • B
    The roof is great. Very happy with the quality and most importantly, the warranty by AIC and GAF. The new gutters make the roof stand out and looks awesome. I appreciate the professionalism from the first sales meeting to the final walk through. Any project of that size has a few glitches here and there. AIC was completely professional and listened through the whole process and made good on every promise and workmanship. I would definitely recommend.
    - elden w.
  • A
    I can't say enough good things about Adam and his team. Not only did he do an amazing job repainting our house, doing soffit repair, and other odd jobs, but his customer service is top notch, which is the most important thing to me! He answers questions right away, shows up when he says he is going to, and does excellent work for a reasonable price. If you have any home jobs you need done, you need to call Adam!!! You will be so happy you did!
    - Lindsay M.
  • A
    I called to set up service after 5pm, Mike was able to have someone out thw nwxt morning. Rick called 30 minutes prior to arrival and arrived promptly as scheduled. He was very professional and respectful. I ended having him clean the sidewalk, driveway, front porch concrete and deck, he even took care of the wood mailbox post. He was very thorough and even went back to go over the gutters a second time when he wasn't happy with the outcome. Everything looked fabulous when the job was completed. There's a huge difference now in the cleanliness of my sidewalk compared to neighbors. All the green algae was gone. My siding and deck looks like new and I couldn't be happier. I wish i had taken before and after pictures. Usually I am very hard to please. I will definitely use them again.
    - Melissa S.
  • A
    I'm glad I chose Advanced Roofing & Construction as everything that owner Bobby Goosey promised, he delivered very professionally and quickly in Nov, 2016. My final payment to him was the same as we had agreed to before the work started. During the quoting phase, Bobby examined my roof by walking on it and measuring it. He took the time to discuss options and pricing for various materials along with his recommendations and most popular choices that others have made, which I appreciated. On the first work day, Bobby's roofing crew replaced the roof shingles with 22 sq of 25 yr Owens Corning shingles, replaced (2) sheets of damaged roof plywood, found and repaired a broken roof truss, and changed the roof vent system to full continuous ridge vent per Bobby's recommendation and my agreement. On day two. Bobby's gutter crew replaced all of my gutters and downspouts and covered all gutters with Shur-Flo leaf guards. They also repaired and spackled the damaged ceiling in my bathroom on Day 2. Both crews were very hard working, efficient and courteous to me and were very careful to not damage my property as well as removing all project debris from my property. Bobby personally inspected the job several times during the 2-day project. I will definitely call Bobby at Advanced Roofing for any future home construction job.
    - Roger K.
  • A
    Absolutely high quality materials and workmanship at a good price. Work was done on time, efficiently, and cleanup was complete.
    The installation was done with care to not cause any damage to landscaping or any other areas.
    Mr Thompson has lived up to his longstanding reputation in this area and is great to work with. He has been able to give me good advise and recommendation on the materials and type of installation I needed to choose from. Also helped with planning for other phases of renovation not connected to current projects.
    On a previous job about a year prior to the Gutter and Soffit work he installed new prime windows and went out of his way to correct some deficiencies in the house not connected to his contracted work.
    All his work is top quality.
    - Paul S.
  • C

    Damage to house May 23, 2014.  Bid accepted, contract signed. first part of insurance money paid June 2, 2014.  Roofers came in late July, were very unprofessional, took two days to roof 1500 sq ft house(similar sized house took less the 1/2 day).  Left nails in yard, debris on grass and offended the neighbors with their language,  Guttering replaced no problem.  Patched siding on August 26, was not acceptable, insurance agreed to replace the entire end of the house.  Siding ordered.  On October 22, siding and a dumpster were left on driveway and in yard. On the following Monday 10-27, dumpster was removed.  After two weeks called asked when siding would be installed Given the run around no definite date.  On Tuesday November 25, returned from work to find two men there who had been working on siding I presumed.  Parked on street went into house, notice I had no electricity.  Went back outside, the "contractors" were gone.

    Checked with neighbors, everyone else has power.  Called Rural Electric, they came out and pulled meter so I could call electrician , as the problem was in my house.  This is at 4:30 pm.  It is cold.  Electrician came, something has happened to breaker box.  Realized that besides knocking boxes off walls in garage, that the siding folks had done something to my breaker box.  Called Jason Adams (Craftsmen) told him what was going on, he told me I had done the right thing by calling electrician, let him know what I found out.  What found out, the persons installing the siding has use 2 1/2" nails and nailed through my breaker box. My power was restored at around 11:30 that night after the REA came out and reinstalled meter and I paid the electrician for replacing my breaker box and rewiring the new one.  My electric service was out more than 12 hours, it was cold. It was dark.

    Called Jason back, he said Craftsmen would pay for electrical repairs.  I assured him they would. No further word  Craftsmen.  Finally emailed on December 2,  told story and requested credit on bill.  No response. 

    Emailed Jacob Hardy on December 3.  Responded platitudes intended to pacify.  Assured me apply credit to remainder of bill, and let me know by the end of the day on December 10th, when he would have workmen out to repair drywall.  Again the 10th, came and went no word.  On December 15th emailed again to Mr Hardy, told him to forget the drywall repair as he had forgotten me and asked him to deduct the drywall repair from my bill.   No response.

    Gave up for Christmas.

    On January 6 renewed quest, finally Mr Hardy called left word on my answering machine that he would credit the repair, send the bill, and that he was sorry I was so "frustrated".  They emailed me a copy of the adjusted bill with the amounts mentioned credited, the date of the bill was 09-26-2014.  Emailed back that I wanted a paper copy in the US Mail and requested a date change on invoice as the work was not completed until November.  Received bill in mail Thursday 01/08/2015.  Mailed payment 01/09/2015.

    I choose this company because of the BBB rating  and Angies List. I would not recommend to anyone. .  From June 2, 2014 to January 9,2015 is simply  too long.  I do not feel I was taken seriously as I am  a woman, and I tried to be nice.  Nice seems to equal stupid in the mind of Craftsmen Roofing and Restoration..

    - connie c.
  • A
    Got a coupon from Angie's List for roof inspection and minor repair. The guy showed up on time, did what he needed to do, and provided estimates for future work. He was very professional. Will gladly do business with again.
    - Donna G.
  • A
    Once we got past a little miscommunication on setting up the date and relay messages to the contractor everything went well they were on time Professional let me know work that needed to be done not in estimate to see if I wanted to go ahead with it no surprises in fee very pleased
    - christine n.
  • A
    A piece of siding had come off of the side of the roof after a strong storm.  It was just hanging.  I called several places to try and get someone as soon as possible before it got worse.  Jeff at Atlas Window and Siding called right back and came the next day.  He looked at the roof and we matched the color that would need to be ordered.  He was able to get the piece of siding the first of the following week.  When they came out they repaired the siding on the roof and I also had him look at the front of the house to check the flashing on the roof where a leak was coming into the house.  That was repaired.
    - Leslie C.
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Roofing Contractors in Richmond

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