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Hazard Remediation reviews in Richmond

  • B
    It was frustrating. I bought the service because of an Angie's List promotion. When I received the package I opened it and saw what it was and set it aside. I was very busy and planned to get to it in a few days. I had to go out of town for a few days, then I had a ridiculous string of bad luck with multiple car breakdowns. I have a neuromuscular disease so everything I do is very difficult and exhausting. With so much happening, I forgot about the test kit. Then after a couple weeks I get a call from Mold Lab asking about the kit saying it was past the due back date and they were going to charge me $25 a day late fee on the pump. I was stunned! I opened the box and there was nothing inside saying it was due by a certain time. I re-read the Angie's List ad and there was nothing there either. The lady was very rude and kept interrupting me saying the same things over and over like maybe I would finally understand if she kept repeating it. I understood the first time. She wouldn't listen to understand I didn't know about the deadline but now that I was made aware of it I would do the testing that day and ship it that day. What else could I do? That wasn't good enough she had to repeat her lecture a few more times. After sending it in I was told I would receive a text when it was complete and I would receive an email with results within a few days. After a month I called and the same lady answered. She claimed to have sent an email, but didn't know the date and told me to check my junk mail folder. I checked everywhere but had no record of it. I explained I hadn't received the text either, she had no response for that. So she sent an email while we were on the phone and I received it immediately. I printed out the results but without the proper training or experience in laboratory sciences it was basically useless.
    - Russ L.
  • B
    The inspection was completed according to the contract and all visible areas of the home were inspected.  The report was pretty much a template of selecting applicable items, but was provided timely.
    - Jeffrey S.
  • A
    Edwin and his crew roughed-in a radon pipe in my house which is currently under construction. Not only were they punctual, thorough, and excellent, they were very accommodating. Edwin expected the builder to be on site to show them where they should install the pipe (so that they would not be in the way of any plumbing or electrical lines). The builder didn't come by but told Edwin on the phone to go ahead and install around plumbing. The builder forgot that the existing plumbing lines were going to be moved (because the floor plan was going to be reconfigured). The builder finally came by when Edwin and crew were nearly finished the installation. The builder saw that the placement of the pipe was going to be in the way of the future plumbing lines. He asked Edwin to take the pipe out and re-run it in a different route. Even though Edwin asked the builder to be present BEFORE they began the job, and even though Edwin had installed the pipe as per the builders instruction, around the EXISTING plumbing, he did not show his frustration AT ALL at this request. He calmly went back to work, re-ran the pipe and finished the job. Edwin and crew are TRUE professionals and I would highly recommend these guys!! Thanks, Edwin!
    - William E L.
  • A
    I was a newcomer to the area and had no personal experience with any local radon testers. I asked my realtor for a list of reputable companies and researched the companies online and spoke with each of them. I chose Air Source Technology, Inc (ASTI) because I was very impressed with their on-site lab and the other environmental testing they conduct. I spoke with a chemist who answered all the questions I had about the test and analytical procedures and sent me literature via email before I had committed to using their company. ASTI arrived exactly when they said they would, dropping off and picking up their test equipment. They quickly provided me with a test report and answered any and all questions I had about it. If I ever need any environmental testing in the future I would call them first.
    - Jeff K.
  • A
    - Ashley T.
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Remediation Services in Richmond

Companies below are listed in alphabetical order.

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