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Recent Auto Transport Reviews in Richmond

  • A
    Auto Transport - United Freight Of America
    My husband and I were in the middle of restoring our 1968 Corvette when he accepted a new job out of state, leaving me to coordinate the arrangements for shipping the car once the restoration was complete.    I have never used a shipping company before and really didn't know to whom to entrust our car or where to start my research.  I selected United Freight based on Angie's List reviews and was not disappointed; from start to finish United Freight took the stress out of shipping our "baby" across the continent. The booking representative I worked with, Guy, was great!  He provided me a rapid response to my request for quote, explained the process to me in detail and kept me informed as my shipping date drew near.  He really listened to my concerns and selected the perfect carrier for our car. The carrier driver, Glenn, called me the night before the scheduled pick up date to provide me with his estimated time of arrival.  Although he was coming from out of state, he actually arrived ten minutes earlier than promised.  A very approachable and likeable man, he set all of my concerns to rest.  He conducted a thorough inspection of my vehicle and noted her condition faithfully prior to loading.  He took great care in loading and securing her, allowed me to observe and photograph the process, and answered all of my questions.  By the time he pulled away from the house I was very confident that my car was in good hands. My car arrived in Reno in the timeframe promised by Guy (and Glenn).  Again, Glenn called the night before to confirm his arrival time and arrived on schedule.  He unloaded our car with care and performed a walk around with my husband to confirm that the car was in the same condition as she left Lexington.  Another plus - there were no hidden charges!  The price quoted included all tolls, taxes, driver meals etc. We will definitely use United Freight again should the need arise.
    - Deborah R.
  • A
    Executive Auto Shippers LLC
    Betty was great to work with, always available and willing to answer questions and explain procedures.  We understood the terms of booking the pick up window instead of an exact day and the same with delivery.  Knowing that the carrier couldn't come down my street I was concerned how I could get 2 cars to a pick up location but Betty put me at ease.  The drivers work with you to make it convenient & helped me get back after dropping off the cars.  I find it very stressful to send your cars across country, but I appreciated Betty's seeing over the process from start to end.
    - Charles and Barbara V.
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Auto Transport Companies in Richmond

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