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Auto Service reviews in Richmond

  • A
    Safelite AutoGlass
    Very well.... because thus car has EYESIGHT, Subaru says authentic Subaru windshields only. Satellite helped us work with the insurance company to do this. The installer was very careful and clean when working around the EYESIGHT cameras which are sensitive to bumping. After installation, he stayed until we were able to check all of the ststems. VERY WELL DONE!
    - Philip I.
  • F
    Meineke Car Center
    Don the owner told me that the brakes had been "apparently" gunked with oil and they cleaned them because he said that he wasn't going to put dirty parts on a car. I don't understand what dirty parts on the brakes they are referring to when I wasn't' getting my brakes fixed. Nowhere on the estimate does it say fix brakes or touch brakes. I can understand if he was trying to do me a favor but SO, I come back the next Monday, 9/12/2016 wanting better explanations.... And Don just plays complete stupid with me. I maybe a female but I'm not stupid. He played the classic I'm going to do the switchroo and act like I was trying to pull a fast one over him. I tell him that I don���t understand why he touched the brakes if it���s not on the estimate because now it has become a problem. He then proceeds to tell me that the first estimate that was given to me was not the original estimate and that the brakes were on the original estimate that was $2000 and that he instead took the brakes off the original estimate and gave me a new estimate of 1300 without my knowledge. So, I ask well how come I wasn���t given the first estimate that was $2000 and he told me that he forgot and that he didn���t think to tell me. I told him all I wanted to do is get this car fixed and that I felt that he was cheating me because he had an excuse for everything. So, after I said that he tells me that if I feel cheated then I shouldn���t get my car fixed there. He then proceeds to act like the victim in the situation, when I was the one whose car they messed up and becomes really sarcastic about the situation. I am a customer in distress because my car has a brake problem that it clearly did not have beforehand. All I wanted was a real explanation and solution to the problem not excuses and unprofessionalism. I asked him repeatedly how much it was going to cost to get fixed and instead of giving me a price, he ignored me and wasn���t going to fix my car validating for me the unethicalness of the situation. Is there any justice in this world? The reason why I got an estimate in the first place was to avoid problems like this. I am a customer who brought my car in for an estimate before I got it fixed, if the brakes were a problem why wasn't I informed about it before they touched it or why wasn't it on the estimate in the first place. I am a mother with twin boys and all I wanted was a safe ride for my family instead I got more problems, more bills, and a headache.
    - Leia B.
  • A
    DARGAVELL'S TOWING & RECOVERY

    Excellent service!  I told them that the truck had a flat as well.  they turned up within an hour with a flatbed car hauler and had the truck to the repair center within 2 hours from initial call for details.  The price was fair too.

    YES I would use them again...


    - Stephen L.
  • F
    Don Jacobs Volkswagon
    They couldn't fix it.  The car had a vibration from day one.  It was in the shop at least 5 times.  They eventually called in an engineer from VW, who recommended to swap out a driveshaft, it still wasn't fixed after the replacement.  I have yet to hear back from them about how to proceed and I've already traded the car in for another one at another dealer of course.
    I've been a service manager before.  Service at this place is horrible.  They communicate poorly, if they communicate at all.  I have had to call them to follow up on status on almost every occasion.


    - Justin A.
  • A
    Meineke Car Center
    It is a good place to be out. They do all kind of work electrical, brakes. I would recommend him. They cost little more than normal, but the price is worth it. They would do stuff that they dealer wouldn't happened to do.
    - David B.
  • A
    BARGER WRECKER SVC
    Called on a Saturday afternoon and response was quick






























    - Debbie F.
  • A
    Safelite AutoGlass
    Repairman called to confirm early that morning. Called again to let me know he would be arriving in 40 minutes. Arrived on time. Got right to work. He explained everything clearly. Cleaned every bit of broken glass up. The windshield looked better than it did originally. Hopefully, I don't break anymore of them - but I would use this business again if I did.
    - Melanie F.
  • A
    MANN CHRYSLER DODGE JEEP
    Mann Chrysler has done all repair work and general maintanance work on my 2001 PT Cruiser and she now has just under 235, 000 miles on her!! They are knowledgeable, prompt, respectful, helpful, and competitive on prices.
    - JanClay C.
  • A
    AAMCO Transmissions
    1998 Truck:  Driver side widow would not go up or down, replaced motor.
          Knob for heat & ac control, would not adjust air, had to use pliers. They found out panel, not made any more.
         They found replacement at a junkyard.
    Pacifica:  Started slowly, when turning key, found battery about dead, replaced with new.
    I have 2-company vehicles, 3-personal & I send all friends & family to Ammco.
    Great service, & price.
    Every time I go there, I just want to stay & chat with Drew & Kelly.
    - larry b.
  • A
    Top Shop Accessories
    Everything went very well. I came in a few days prior to discuss my needs and to get pricing. The technician provided me with the cost estimate and I advised him that I was good with that price and to order me a complete set for my vehicle. I had be reviewing prices for the Husky All Weather mats for my vehicle and the price he provided was right in line with what I had expected to pay. He contacted me once they were in and I went to site and he had them all installed within 15 minutes. It took longer to get them out of the box than to actually install them. They were exactly what I was looking for and I was very satisfied with the purchase.
    - Andrea F.
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Auto Services in Richmond

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