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Home Health Care reviews in Radcliff

  • A
    Cooley Medical
    great. they are very helpful. I have used American homepatient and wished I haden't, not good. But Cooley is local so you talk to a real person.
    - Linda Y.
  • A
    It is great to have this transportation because I do not have other transportation available to me. I am able to call in and get rides scheduled. The senior program that runs the Wheels program even reimburse my friends for giving me rides as well. It is very good for me because I used to feel stranded when I could not get around.
    - Joan S.
  • A
    Their registered nurses and practice nurses come home to take care of my mother.  They also have occupational and physical therapists.  If my mother comes out of the hospital, they come to our home and take her vitals and make sure that she is doing okay.  They talk with her and check up on her 2 or 3 times a week.  If she needs anything, we can call them 24 hours a day because they have a service at night also.  She has had a great experience with them.  My mother probably had them for 2 years.  They were really really good.  We liked everything that we had to deal with them.  They will also call doctors for her.  If they thought she needed something else, they would call the doctor.  Their availability was perfect because they were always available.  As soon as I walked in, they asked me if they could help me and who I wanted to see or whatever.  They took care of me.  As far as punctuality, they deal with elderly patients and some of them take a little more time than they probably anticipated that day or whatever.  They billed her Medicare and her supplemental insurance.  If we need to, we will use them again in the future.
    - patty j.
  • A
    They're partnered with the hospital and the came out to see me in the hospital and end up soliciting me in my hospital room. They called me to check how I'm doing but I didn't return their call because I knew what they were calling for and I haven't gotten to the point where I'm making all of those arrangements. My mind is not straight enough with drugs and stuff. The last time I went there they didn't offer me any care attenders and I really don't want that, I didn't care for it at all. I found it very uncomfortable and then later they sent me to physical therapy for them to come to my house but again I didn't care for that very much.
    - Norma M.
  • A
    They were the only ones who had an independent nurse who could come out and do that.They were very professional and did not take any time at all to do the infusion. I was very impressed with the nurse who did come out. She said she was not sure she could find a vein in my hand so she went ahead and put a shot of Lidocaine in my hand so that she could locate the vein without any pain. on my part. I was very impressed with that because most nurses don't do that; they just stick a needle in and start digging for a vein. So I would recommend them 100%. My favorite thing about the entire experience was the Lidocaine shot because it was very good. It numbs out a specific area where you're going to have to insert a needle and it will basically make sure that you do not have any pain whatsoever. She was fortunate enough to find a vein right away, but the fact that she went out of her way to make sure that she gave me Lidocaine first in my hand to make sure there was no pain, if she was going to have to hunt, because my veins were in bad shape. As soon as I told her that she said, "Well, then we're not going to take any chances. We're going to make sure you can't feel it at all". She was going above and beyond what a visiting home health nurse normally does. Not only did she do a good job with that but she left me with additional supplies. That way, should I need to have more services rendered when they came back, if they had to come back, I would just be able to tell them and they wouldn't have to put all the efforts of hunting the supplies again. It was a little bit more expensive then I expected.
    - Cherrie W.
  • A
    Mercy Works Louisville, L.L.C.
    Mercy Works Louisville (MWL) is a locally owned business who provides personal care for those who cannot care for themselves. We have been incredibly impressed with MWL. They have not only been reliable, completely dependable about times of service, and being kind and compassionate, they have also gone the extra mile. The business owners have developed a personal relationship with our family even brought cards made by their own children. There's nothing sweeter than that. Everything we have asked of them, they have done plus a lot extra. Additionally, they are more affordable than the national servicer we previously used; so thankful we discovered MWL.
    - Geraldine & William M.
  • A
    They were very knowledgeable and very well-informed. The registered nurse, social worker, and nurse manager were all outstanding people. It is a very well-organized company. I would use this company again, if needed. They did a great job.
    - Jerry N.
  • A
    VNA Nazareth Home Care
    It was a kind of a comprehensive program, where they went into the homes of people who were too sick to get out of their homes and they provided these services, and it was all covered by Medicare. The is a limit on how many times a week they can come, if I want full time home care service, then I have to go to an organization, and pay for it. They are an excellent organization, they have wonderful, dedicated people, and I was very satisfied with them. I would tell a friend or family member to definitely use them, they were terrific.
    - patricia b.
  • A
    Home Instead Senior Care
    It was probably 4 to 5 months ago. I had them for short period of time. They did a good job but did not work with my needs because I needed the same person everyday to come and they could not provide that because I only had them 2 days a week. So, if I had them 5 days a week, they could have given me someone for the everyday same person. So, what I demanded to was it worked out, that new person was coming every day. Every time they came and that did not work out for my wife. They were good, responsive, on time, and did good work while they were here. And I do not really know much else about him because they were only here for 2 weeks. They were good, young women, and have a registered nurse that comes out and evaluates. Then they have a person that was assigned as a supervisor ant they provide the people that came out to do actual care giving. They come with them the first few times they came out. But in my case, I have to come all the time because I cannot get a person every time. It was not their fault that they cannot provide the same person every day because my schedule did not allow that. I never saw their office. They are available, always punctual, and cordial. And when I finally say discharge them, but discontinue the service, they refunded moneys that I paid up front quickly. There is no treatment, it was just helping me on dressed and helped them paid, that kind of thing. So, that was good. They are the ones who gave me my money back for my deposit. I would certainly use them again.
    - Benjamin R.
  • A
    Home Instead Senior Care
    I thought that their people, for the most part, they are good. I had one woman who was particularly very good. If you need help immediately, they can send someone in an emergency basis. They are remarkable on how they can do that. They are very dependable and they are very interested in your satisfaction with the people they send. They followup on things.
    - Nell D.
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Home Health Care Providers in Radcliff

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  • firstSTREET

    1998 Ruffin Mill Rd
    Colonial Heights, Virginia