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Door Installation reviews in Prospect

  • A
    Very well. We are so pleased with our new doors. Eric Graf was incredibly helpful with recommending a style of entry and storm door for our home. It was finished before the expected date, too. The installer was professional, and the door fits and seals tightly. We love the custom color! ������
    - Vaughn B.
  • A
    No problems. They came when they said they would and replaced windows and doors in a timely and neat manner. Immediately came out to fix one problem, draft coming through door latch area. Cost was high in my opinion so only time will tell if I got what I paid for.
    - Becky K.
  • A
    Sam, their chief salesman, was amazingly friendly, efficient and helpful. We could call him with any question day or night. He even helped us take down the curtains and blinds which in this house was a big job. Plus he came back and rehung them.  They have a dedicated group of workmen who take pride in doing the best job they can. In one place the window sill was rotted and the sellers of this house covered it up. Weber fixed that spot with new lumber and insulation and only charged us for the materials. I would recommend them without question.
    The crew inadvertently took an old ladder they had borrowed with them when they left and Jeff replaced it with a brand new one better than the old one. 
    - connie k.
  • A
    Tom did an excellent job. The opener came with all safety features,more items and door key pad. All of the rollers and moving parts were replaced. The door is almost silent when operating.. Tom was courteous and very explained what needed to be done very clearly.
    - Marty H.
  • A

    I had been working with Josh for several months on this project, which was more complex than a standard door replacement due to moisture ingress issues at one of the thresholds. Josh did a great job explaining how he'd approach the problem and fix the root cause, which was certainly my primary focus.  I had several other items on my wish-list and Josh was extremely helpful in finding the best products and solutions.  This consultant-like approach before and throughout the project was much appreciated.  Ultimately, Josh raised the door that was causing the issue slightly to create a better water barrier and installed all of the appropriate sill pans and flashing along with custom aluminum trim to minimize future maintenance.  He also re-installed new interior casing/trim.  The project turned out well, although it wasn't without it's challenges.  Despite these challenges, Josh was always professional, patient and focused on "making it right". 

    - David G.
  • A
    The owner of the company arrived at my house at 4 pm for a 3 pm  apointment which was not an issue.         I directed him to the my garage and met him there. This door was original to the house and had been cracked along the top by the faulty garage door opener that I wanted Reynolds to replace. The opener was also original and did not meet the current codes for openers thus not having the proper reversing sensors for objects in the closure path.  The owner kept insisting that i needed a new garage door including the tracks which would be over one thousand dollars  because he felt it was installed imporperly (30 years a go). He  advised me the door was cracked. I told him that I had replaced that reienforcement beam and that I was an Aircraft Mechanic. I felt that the other issues with the  door were minor and cosmetic which could be repaired. He then asked me why they didn't install an insulated door and why did they install the door with two tracks etc.....and that simply installing a new opener would cause issues. I pointed to my neighbor who had the same exact door and the same opener he was supposed to install had worked without issue for almost two years now.
    So overall rating is still "A" the rest is N/A.                         
     In summary ( I feel) that  the owner was not interested in one more job that day since it was now almost 4:30 pm and there was more profit in a new door to go along with the new opener.
    - Wayne F.
  • A
    They arrived on time and were very professional in the service they provided. They explained everything and completed the job on time.  We are very pleased with their services and will recommend them to anyone.
    - Henk W.
  • A
    I sent him a picture of what it looked like, he knew the brand and everything, he picked up the parts, and he came and did a good job. I did business with him again, and again, the staff was great, the service was great, they were on time, and the prices were great. They are professional, they are experienced, they are on time, they aim to please, and if you have a problem, they come back and fix it. They are attentive, and they are very good at what they do. They are easy to work with.
    - Diane A.
  • A
    The work went well, he was on time, neat & everything was done professionally. He brought the necessary trim & matching paint & the garage doors look great. The faucet works well, no drips or leaks.  I'm going to be using his service in the future.
    - Elaine C.
  • A
    The retractable screen door was custom installed at my home. I purchased through Lowe's; and then Screens of Kentucky took it from there. The installers came on time and the installed took about 45 minutes. Very professional.
    - ANITA G.
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Door Installers in Prospect

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