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Door Installation reviews in Pewee Valley

  • D
    Brent came to the house to see what I wanted done - replace a strip of damaged gutter on shed & minor drywall repair in laundry room.  I also asked him to price replacing a door going from kitchen to garage. I knew this would be separate from the Angie's List Big Deal. He called a day later to tell me the door project would be $600 plus materials ( door $180?). He did not provide a written estimate. When he called to schedule the Big Deal jobs I told him I had someone else who would do that job for less, but come do the gutter & drywall. He came 3 times with a helper for no more then 15-30 minutes each time. On the last day he handed me a bill for $375.; $125 in materials & $250 in labor!  I had already paid $199 for 6 hours and I didn't feel they had even used that up but was satisfied with his work. I asked what the additional $250 labor was for and he said 'the dry wall repair' . I was shocked! He knew I expected the gutter & drywall would be part of the Big Deal $199.  He said No, the drywall repair was part of the $600 estimate he gave me over the phone. As we had no written estimate it was obviously a miscommunication. When I questioned that the $250 seemed excessive and that they were only at my house for 3 hours max, he said he had drive time for picking up materials, etc that was part of the 'labor' costs. He is the first contractor/ repairman who has EVER said they charge for drive time. He became very argumentative, followed me into another room of my home & kept belittling me saying 'you Angies List  people....' ' you live in a house like this and expect....' & other unprofessional comments. I told him I would pay him for materials but would need to talk with my husband about the additional $250.  My husband of course agreed with me & felt the $250 was excessive. We asked his brother who is an electrician and he agreed. We have not paid Ladegast any additional money, but the check for materials has been cashed.  Mr. Ladegast has had issues with other people who have purchased Angie's List Big Deals. My suggestion for him would be 1. Invest in a computer & printer and give written estimates- that should eliminate miscommunications in the future. 2. Stop putting his services on Angie's List - he obviously feels he is taken advantage of by these customers...and they most definitely will be 1 time customers based on my experience.
    - Nathalie M.
  • A
    Great! The work performed was top notch. Everything was kept clean and neat. We chose Kevin after speaking with and receiving estimates from several contractors, and would absolutely hire again.
    - Michael F.
  • A
    They did an excellent job. I would highly recommend them.
    - Harry J.
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Door Installers in Pewee Valley

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