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Computer Repair reviews in Pendleton

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  • The young man who did the work was prompt and very polite. He did a fine job setting up the router. However I was very disappointed with some shortcuts he took; for example, when he installed the router instead of using the cord access area (hole) on my desk he brought the data cord around from the back of the desk and up over the corner of the desk, so I had the power cord to the router coming from the cord access area and the data cord snaking around from the back and up over the side of the desk which looks very sloppy to me.  This is a concern for me since I conduct business from my home.  
    The day after he was here, I got on the computer and to my surprise there was no sound and the printer didn't work.  I quickly realized that he failed to re-connect anything on the computer other than what was needed to power it up and make it run.  Normally this would have been no big deal but I am in my late fifties and I had recently had ankle surgery and was still on crutches, making it extremely difficult to crawl under the desk to hook up the things that William left undone. There was no one here who could do it for me since my husband travels for his business.  I called William about this and he said, "well it's so easy to hook up".  I said to him, but it's very hard for me since I am on crutches and can't put any weight on my leg, and he just kept repeating "but it's so easy to hook that stuff up".  I refused to argue so I let it go.  He was here and he saw me on crutches and I was under Dr. orders to not do anything like that since I could easily re-break my leg under the circumstances of my surgery.  He was paid to do that and the fact that he didn't do something that simple I thought it was plain lazy and just bad business. 
    In addition, he added some free shareware that must have contained some malware because It wasn't there before he worked on the PC and when he brought it back there it was.  I called him about that as well, but he wouldn't accept responsibility for it so I just had to do a restore on the PC.  It has recovered but it didn't run as well as it normally does for quite some time. I will not use these young men again.
    - Deborah H.
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Computer Repair Services in Pendleton

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