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Don't Clean your Wood Deck with Bleach!

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new wood deck with area with defined dining and seating area
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Deck Building reviews in Park Hills

Real People ~ Real Reviews ~ Real Results

  • Overall well, but there were a number of things that could be better. Asked for an access door thru skirting to underside of deck that was not provided. There were a number of fasteners that were not fully seated that I had to fix. They used some splintered wood especially on railings that I had to sand. They failed to thoroughly clean up sawdust in work area and left a shovel onsite.
    - Joseph H.
  • We contracted Kentucky Home Improvement to work on our 1865 Italianate house; our projects included demolish and rebuild of a second floor deck with composite material, demolish and rebuild of an existing kitchen addition, modification a load bearing wall, and constructing a green roof on top of a detached garage. Mike Townsend and his crew were incredibly professional and friendly, and were able to finish our projects ahead of schedule; Mike was even willing to attend our meeting with the Historic Preservation Board when we presented our projects for approval. Our construction began after we purchased our home with a 203K loan; we were very pleased with the way Mike worked with us, and our mortgage broker, and HUD inspector to complete the process. Mike was always very prompt in responding to emails and texts and was open to any changes that we needed to make. He is reliable and starts when he says he is going to start. Even with a very cold winter, his crew was working non-stop to make sure our property was finished as quickly as possible. The crowning achievement with our relationship with Mike was the green roof. This engineering challenge required the removal of a gable roof on top of a detached 2-car garage, reinforcing the structure with steel I-beams, installing a drainage system, filling the space with soil and grass seed, building a pergola, building a horizontal privacy fence around the perimeter of the structure, building a bench, and adding electrical outlets. Mike turned what was originally a crazy idea, that turned into sketches and renderings, to reality and we are very pleased with the end result; this project added 250sqft of grass to an urban property that had none to begin with, and our dogs thoroughly enjoy having the extra green space. Mike also worked very well around any additional contractors that we needed to bring in (furnace went out unexpectedly and Duke had to upgrade our service and raise our service mast). Kentucky Home Improvement was certainly not the cheapest option, but the quality was well worth the price difference. We would highly recommend Mike Townsend to anyone looking for a contractor; our advice would be to make sure you have invested some time thinking through your plans, be open to professional opinion, and understand your budget.
    - Brandon G.
  • Meyer Brothers did a fantastic Job. The team and designer were very easy to work with and in constant communication. Our vision of the room was brought to life with their expertise and quality craftmanship.
    - Stefanie F.
  • All went great. The building is old construction and extremely old and everything had to be custom made and built to fit. There is still more to do and I will continue to use them now and for future work. I have referred them to several friends already. They are conscientious, careful and trustworthy. Also extremely reasonable with price. Great communication and updates with everything as well.
    - Leslie G.
  • He cleaned the deck with a pressure washer even though I advised him that it needed to be hand brushed. The cleaner that he used also did not clean the mold off the deck. I asked him to come back out and scrub the desk, he agreed to come out and scrub the deck and not charge me for this, he has added $400 to the bill for this work. There had been a lot of rain and they decided to come and stain the deck about 8 hours after it rained. It sealed in the moisture. The stain was sprayed on - redwood stain is supposed to be brushed or rolled on.
    All of these processes that were performed were not appropriate for my redwood deck. The company was completely rude, I felt that they rushed the job.
    - Jeff A.
  • Steve Curley came to my home to bid on the completion of work begun by someone else on 2 decks on the rear of my home.
    Steve and I together inspected the decks, and I laid out for him the work he was bidding on to provide. Most of the lumber needed
    was already on sight and I told Steve that I would provide whatever additional material he would need to complete the work. After several minutes of deliberation Steve told me his labor for the work would be $3200.00. When I told him that seemed high to me, he said that the bid was based on 4 days of labor, and that he charged $800 per day for labor. At that point I told Steve that $3200 was considerably more than I budgeted for this project, and when he asked I told him I had budgeted $2000 for labor. At this point Steve dropped his bid to $2400 and we shook hands on the deal. Before leaving that evening, Steve told me he was booked up until the first part of November, and I told him I was willing to wait the 4 weeks before he could come back and do the work.
    Steve soon called to inform me he could start work a couple of weeks early, which I was glad to hear. However,3 or 4 days after he had told me he'd be starting, I had to call and remind him that I was waiting on him.
    Long story short, Steve and his helper showed up later in the week, and worked all day. Before leaving that day, Steve asked about the additional lumber that he would need and I told him that I would order it and have Home Depot deliver it before he was to return. Unfortunately, Home Depot could not guarentee delivery by that date so I called Steve and told him, and he volunteered to pick it up from the store. For the sake of honesty I will say that, because Home Depot didn't have the order ready the first time Steve went to pick it up, he had to make a second trip back there. Fortunately, the Home Depot store is located not far from where I live and, directly on the way here, from where Steve lives.
    Steve and his helper showed up to put in their second day on the job which mainly consisted of removing the floor boards from the lower deck, and installing the new floor. Around 2 o'clock I checked with Steve and he told me that they were
    almost finished at which time I had to remind him that, included in the work to be done, was cutting all of the 2 x 4 rails that the balusters mounted on, and mounting to the deck posts the lower rails only. (I would install the balusters and top rails myself). Once I reminded him of this, he and his helper went to work on getting it done and were finished by 5:30 pm. However, before leaving Steve told me he would return the following morning to haul away the old lumber, which I had agreed to pay him an additional $200 to do. Mind you, this was the end of the 2nd day of work that Steve and his helper had put in!
    As planned, Steve and his helper arrived the next morning and spent the next hour and a half cleaning up and loading the old lumber on to his trailer. Once finished doing that, Steve came in the house with his bill of $2400 in hand. Let me say this, it is the same $2400 I had agreed to pay, but for 4 days of work. Not two. However, at the quoted price of $800 per day for his labor, I was now presented with a bill that reflected $1200 per day for labor. In light of how quickly Steve changed his original bid from $3200 to $2400, I can't help but believe that Steve knew all along that it would be a 2 day job.  
    One last thing: Steve did drop the $200 charge for hauling away the old lumber. Even at that, I still feel as though I was over charged by $600. Before leaving Steve told me if I ever needed any carpentry work to give him a call. I told him that I could not afford him.
    - david b.
  • I called Dan in a pinch and he really came through.  He was very accommodating and rearranged his schedule so that he could come out to help us with a consultation and estimate of the work to be done on an old house.  It was outstanding the way he accommodated me, and I really appreciate that.
    Dan was very professional and thorough in his proposal and I was so impressed with the way he explained the issues and discussed the potential solutions.   He really went out of his way, through a busy schedule, to take care of me.
    - Christopher C.
  • Steve came out, spent an hour measuring and talking to me. Was told expect quote by the end of the week, never received. Wasted my time.
    - David D.
  • Scheduled an appointment for an estimate. Showed up took about an hour to measure and told me estimate would be in by the end of the week. Never heard back from them, wasted my time.
    - David D.
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Deck Builders in Park Hills

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