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Pet Care & Health reviews in Paducah

  • A
    1st appt was back in July. We had gotten a new kitten and being new to the area had to set up vet services for our 8 yr old cat also. The office was able to get us in right away. Time wise I was in and out in less than 20 minutes for both cats. With the kitten Due to age she wasn't able to be wormed. All I had to do was call in when ready with current weight, stop by to pick up medicine.
    - Holly C.
  • A
    I am very glad Dr. Wynn and his family sacrifice their holidays, nights, and weekends to  provide a wonderful service to the pet community.  They are fully equipped and ready to go at a moments notice.
    - Megan B.
  • A
    We saw Dr. Church and she was awesome. She truly cares about animals and I appreciate the time she spent with my animals. I feel she did an thorough job of checking them over and discussed medication options for my aging animal. I have also brought my dogs to see Dr. John as well and have had a similarly wonderful experience. I know when I walk in the door they are going to take great care with my pets.
    - Megan B.
  • F
    The first time I took him in there when I got him back he had a razor cut under his ears but wasn't anything big so I wasn't worried. This time I picked him he had about 2" of skin removed from the right side of his neck. She didn't even tell me anything about it when I picked him up. I don't see how anyone can do that much damage accidentally and not even tell me about it.
    - Brett L.
  • A
    Doc Allen and his staff worked quickly with my dog. Unfortunately my dog was anxious and would get aggressive. So Doc Allen sent me home with instructions to visit on non-checkup days and just bring my dog in and give him treats until he got more comfortable with the clinic.
    - Shawnda P.
  • B
    My dog got a big cut running through the woods Wed night. I called Dr. Cummings but the phone just rang- no answering machine or service. I could not find an emergency number either. So I called a dozen other vets in the area and they all told me that they would NOT treat my dog. So we did our best to keep her clean and wait until Dr Cummings opened in the morning. At 8 am Thurs the doctor was at work so I hurried over and he took care of her. The wound had started trying to heal so the stitches were a bit ugly. I pick her up around 4 pm and she was still feeling the effects of the anesthesia. He gave her antibiotics and she came home. It has been a week. The stitches haven't come out yet but she is feeling fine. I asked about why no one answered the phone and the vet staff told me that they DO have an answering service but don't know why it didn't work that night, but that they would deal with it.
    - Shawnda P.
  • A
    I had a Cocker Spaniel and now I have cats, and they have taken care of my pets for the past 25 years. We had to have one of our cats put to sleep, and the vet that was working with us was very compassionate and I highly recommend them to others. You can tell that they love the animals.
    - al w.
  • A
    Dr. Allen is my vet there. I know longer have that animal, but, have a new one and haven't taken it there, yet. He is great, compassionate, gets all high ratings, and I will use him again in the future.
    - Elizabeth L.
  • F
    I have been going to Cummings for several years. He has cared for my two cats and new puppy, spaying two of them. He offered decent care then. So I am not saying anything to be mean. Something has changed, and you need to act quickly with your pet. My 10 month puppy showed signs of pain and weakness, not knowing the reason, I took her first thing Monday. (10-28-2010) She was thoroughly checked but no reason could be found for her pain. She was running a fever. They gave her a temporary steroid shot to calm perhaps a pinched nerve or muscle, and muscle relaxants and I should check back in a couple days. Steroid temporarily helped (of course) and she looked and felt a lot better. As it wore off last night, her eye turned into a massive third eyelid blocking oozing red infection out of nowhere. She was moaning, in pain, running a tremendous fever at that time. I called Dr. Cummings during night but we got disconnected. I showered her with cold water and rags to try and control temp until offices opened at 8. (This was 4 am.) This morning I took her back to Cummings, explained I was back from Monday. This time Dr. Cummings himself examined her. Her temp was 103 still. His immediate thought was pancreatitis and he said blood work was needed. I left her in his care for the day and went home a nervous wreck. When I called at 2 pm to check on her (I took her in at 8am), they informed me she was ready to pick up. I was stunned. From my study, I learned that pancreatitis is serious requiring IV overnite. I ask questions but get no answers, so I decide to talk to Dr when I go get her. At 2:30, Dr is gone. I ask about diabetes, the blood work, etc. I am told she has pancreatits, and is given an eye drop and tetracyline. I ask about the glaucoma going on in her eye, oozing, and if they have given her an antibiotic shot for her high temperature and obvious infected eye (draining green.) I am told they did not give her any antibiotics, oral or shot, and no IV. She has been there all day waiting for me, and had been administered no treatment. I was shocked. If he thought that was his diagnosis, he should have been treating it. I was very concerned. As I got ready to pay for the meds and blood test, an emergency car hit dog was brought in by a frantic horrified family. The blonde at the desk says, "There is no Dr on site right now, and if you leave him, you will have to leave a deposit." Meanwhile the dog is lying in their arms! After this back and forth goes on for like 5 min, I speak up and say, "Don't you think you need to stabilize him, he's obviously in shock!" They take him back and hook the doggy up on oxygen. (Keep in mind, I do not know these people, I've never met them, this seemed totally wrong to me.) Seeing their lack of care for the emergency, seeing that they had never administered any meds at all to my dog that was in pain and fever, I asked for a print out of the blood work done and head right up to Flannery. (It was close to home and she has great reputation.) I ask the girl at the counter if Flannery can take a peek at bloodwork and give me a quick opinion, since they claim she had pancreatitis. The front desk tech says IVs and overnight care is standard. I said she had no IV all day and I was afraid she wouldn't make it another night with the fevers and they didn't give her an antibiotic shot to get the fever down. A few min later, she comes back and says that there is NO POSSIBLE WAY based on Cummings OWN BLOODWORK that she has pancreatitis. All the levels were completely normal. Based on symptons, Flannery asked to see her but it will be a few minutes. Fine with us, she explains the bloodwork to me, checks her lymph nodes which are MASSIVELY swollen, and Gracie cries in pain as we FINALLY know where the source of the pain is. It is clear she has a massive infection. Based on her physical symptoms, Flannery says this is totally the wrong bloodtest, only helpful in that it literally ELIMINATED ALL POSSIBLE ORGAN DISEASE. (Which was HIS diagnosis based on his own bloodwork.) She needs to check her Completely Blood count, a new blood test. Meanwhile she is going back into emergency surgery. I say, we are fine to wait a few minutes. While I am in the waiting room, Emergency Dog family runs in. They had brought him from Cummings vet to Flannery too. I am horrified, I hear the techs say that the dog is braindead, pretty much already gone. Cummings vet clinic (not the Dr, he wasn't there, so they should have not seen him at all) charged them $100 for an IV and oxygen, then when they got paid, told them "If you want him to make it, you need to take him up the road." They did not inform the family he is already braindead. The family is devastated, they don't want him to suffer, but they don't have any money to do anything more. After speaking to Dr Flannery (while she is already handling emergency surgery and caring for my dog) they go ahead and peacefully care for dog's end, no charge as they have suffered enough. I cannot believe what I am seeing. This is the worst day ever! The family feels like Cummings clinic got their money, sent them out with a braindead dog and nothing to do about it when there was no Dr to see him anyway! I witnessed all of it myself at both clinics, and I am not the only one that witnessed it. The techs were upset and Dr. Flannery was beside herself about the dog that died. Really, I know this is a long story, but all this happened today. I cannot advise bringing in any emergencies because they clearly just wanted the money before even helping the dog. I cannot advise bringing in a sick dog since the Dr. clearly didn't even look at the bloodwork he ordered to confirm his initial 'diagnosis'. The new bloodwork that Flannery ordered showed that where the normal range of white blood cells (to fight infection) is typically 5.5 -16, she was a whopping 31.65!!! She was WAY off the scale, showing massive infection. The good news is that Flannery gave her an antibiotic shot, new stronger antibiotics and follow up instructions, and rather than having almost fatal pancreatits, she had a bad infection, which was obviously causing the fevers and the eye infection. Hopefully she will be fine as soon as we can get on top of this infection. I hope we haven't lost too much time. Without trying to sound dramatic, as hard as it was to keep her fever under control all last night, I am convinced she probably would not have made it another day without Flannery treating her right away. And she is not eating because likely the infection resulted from her chewing or playing with something and the infection is internal, perhaps in the throat that we can't see. So she provided soft food for her since she can't eat her other food. She will follow up with her on Monday. Seriously, if you want your dog to have the right diagnosis, or emergency care, please take her somewhere that can help. I am still in disbelief, I have been coming here for a few years now, but my husband and I are infuriated and having witnessed the other family's loss, not only will I NEVER be going there again, I honestly wish no one else would either. Sorry to be down on him. I might not have my puppy tomorrow if I had gone with his treatment (or nontreatment....) Maybe if they get different technicians or if the Dr. will look at his results before suggesting a horrible disease, or at least give her fluids or antibiotic shots... but honestly, this seems like it should be the norm for decent veterinary care. This has been a terrible terrible day. Do yourself the favor and go to Flannery first. I paid $119 at Cummings for mild antibiotics, saline eye drops and first inconclusive blood work. I paid $112 at Flannery for new bloodwork, exam fee, antibiotic shot, canned food, at home antibiotics and follow up on Monday. You tell me which the 'cheaper' vet was! -Kathy G. Reidland
    - Kathy G.
  • A
    I felt really comfortable leaving Lucy with the staff. She is a tempermental dog and they didnt seem to be too concerned with that aspect. As long as the heartworms are gone and Lucy is healthy again, I will be very happy
    - krissy M.
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Pet Care Providers in Paducah

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