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Plumber reviews in Owensboro

  • F
    I live in a mobile home, I called Franks Plumming to install a new bathtub. My current tub had a crack in the fiberglass, So that’s the reason I needed a new one. We paid cash money when the job was done. To make a long story short the bathtub was not installed correctly. The bathtub was uneven, Causing water to sit in the bathtub to the left of the drain, also the cocking used to seal the bathtub to the plastic walls for the shower would crack in the caulking causing water to run to the floor beneath the bathtub, the drain caulking would also not dry correctly and would crack causing water to leak to the sub flooring. All because the bathtub was uneven and not installed correctly. We had Franks Plumming to come out three different times to fix the issue. On the third time the guy told us we would continue to have the problem due to the bathtub sitting on the uneven floor. When asked about this Franks Plumming told us that the floor should have been replaced before the bathtub was installed. (I know nothing about Plumming or flooring) Franks Plumming told us that fixing the floor was not in the price for the tub installation. Money is not an object and we paid Franks around 4,000 to have the new bathtub installed. Why wouldn’t we pay the extra 250 to 500 dollars more to have the floor replaced and everything done correctly. Franks Plumming would not fix the issue causing us to go threw another company to fix the floor and to replace the bathtub and make it even and not leak water. I would not recommend Franks Plumming to anyone. We also filed a complaint with the BBB. Franks always mentions they have the best customer service. Well in our case we were out around 10,000 for Franks Plumming mistake and the new company. Please be aware of Franks Plumming and the warranty they will not make good on.... thanks for your time in reading this. Sincerely Benjamin LaRue Henderson, KY
    - Benjamin L.
  • A
    Overall, very well. Damon came initially and was extremely thorough in accessing our situation. Spent 2 and 1/2 hours taking measurements, drawing it out on CAD ,and running the estimate. We felt like he had an accurate view of our problems. We also had B-Dry give an estimate, which was higher and not as thorough in our opinion. There were a couple of communication glitches, on which day they would start and when an air conditioning drain line was disconnected from our old sump system without us knowing, causing some standing water for a day, but all was rectified and received a call from management that they would pay to have a plumber make it right. So far far we have a dry basement! Once the system was installed it did take about 5 days even with a dehumidifer for the cement to cure. It's not a complaint but something to be aware of if you are on a time table. We would recommend them to anyone.
    - Jim G.
  • A

    Hagerman Plumbing arrived when they said they would, installed the logs with all the necessary fittings, showed me how they work and clean-up when they finished. Hagerman has done all of our plumbing work for a couple of years and we have been very happy.


    - David M.
  • A
    The men on the job, Derek and Matt, took the time to explain what they were doing and provided me with options to suit our budget. They gave us the opportunity to complete some mandatory tasks on our own to reduce the overall cost of the repairs. They were very professional and friendly. They worked steadily and efficiently. I would highly recommend them.
    - Scott R.
  • F
    still haven't heard back from Jesse and decided to go with another plumber....I believe 2 voicemails on different days is enough to contact someone that stated for me to contact him when I have found the products I wanted..I feel like I had no other choice but to hire someone else to do the job since he abandoned what he claimed he would do.
    - STACIE S.
  • A
    ran the water line to all filters, installed all fittings, unions, bypass line, attached to wall with brackets and return to hot water tank and the house cold water. tested for any leaks before leaving.
    - David J.
  • A
    I had called Hagerman's plumbing early that morning, they had told me they would come about 1:00pm. About 1:30 I called to find out where the plumber was, they told me he could not come till the next day. (see detailed review under Hageman's plumbing site). So I called Montgomery Webb and they were able to come that day in an hour and a half. The plumber fixed it and said this kind of thing happen frequently. He was very nice I think he felt a little odd charging me $65.00 for something that only took minutes to fix.




    - patsy a.
  • F
    I asked why did she not leave a message? She said excuse me? I repeated myself said I could not use my kitchen faucet, I could have called someone else if I had known. Now I have to wait another day. I told her yes I guess he could reschedule till tomorrow. After I hung up I found Montgomery Webb on Angie List and called them and asked if there was anyway someone could come today. She said she would check to see if any plumber was available and call me back. She did and a plumber was at my house in less than an hour and a half. I was tempted not to call Hagerman's back because I was so p- - - off as they did not give me a time they would come but I did not. Hagerman's has come to my home before but I will not call them again.




    - patsy a.
  • A
    They are really delightful. They here for about four hours. They are prompt, the will call before they come and I think they are fair in their pricing. They are usually pretty knowledgeable, polite, and nice.
    - Mary M.
  • A
    They are good about coming promptly and we had good results with them. We had good luck with him. I like the fact that they are available and when you call them, they'll be there within reasonable time. They are good about telling me what they are going to do before they do it and they are good in telling me if there's something they couldn't fix. The man who came out here talked about the options and what they could and couldn't do. Basically, they can't get it all fixed.
    - Jim S.
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Plumbers in Owensboro

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