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Find Top-Rated Newport Window Cleaners

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Window Cleaning reviews in Newport

  • A
    It went very well! Scott was very responsive with text messages to set up the appointment and constant contact as to time he would arrive and the details of the project! The house was old and had original external pane windows. My friend was very pleased and I am looking forward to using Scott on future projects!
    - Julie C.
  • A
    "Excellent Job!" Ethan is a professional who was friendly, courteous and takes pride in his workmanship. He arrived promptly and was very thorough. I would definitely hire him again and would highly recommend his services. His moto "All Clean, No streaks, No stress..." says it all.
    - Norma T.
  • A
    Fantastic. I have always had good experiences with Mella; I wish I had written a review before this. They have been coming to my house for several years now, first to clean windows, then the carpets and now I will be having them pressure-wash my deck, also. The last time they cleaned my carpets, they did a great job, very professional and thorough. I also had a difficult-to-clean white-background hooked rug that was quite a challenge, but they took it to their site and the head guy for rug cleaning (I forget his name, but he was great) just kept at it until they finally got it clean. They were so responsive and reliable. Their front desk women have always been great and I like that it is a locally-owned company. I can see why their business has been growing in leaps and bounds - they definitely deserve their Super Service Award.
    - Elizabeth M.
  • F
    The employee was extremely unprofessional. When finished I examined the cleaning and noticed that many of the windows had bugs, cobwebs, and dirt in the main sill. I pointed this out to the employee and he took a dry rag and brushed all of this on my floor while I was standing there watching him! I asked him if he needed to get a bucket of water and he said no. He then told me I got a discount price. After I questioned him again he stormed out of our house never leaving a receipt and yelled "good luck with another window service!" We called the owner Ken to make him aware and requested a discount and Ken said "no". We will never use them again and beware since the customer service we experienced was awful and unprofessional!
    - Cindy H.
  • A
    Really appreciated Ethan's professionalism and attention to details. He responded promptly to my call and after a walk-through of the project, gave a very reasonable estimate. My third floor windows were a bit of a challenge but he came up with a successful plan. On a last minute request, he was flexible and able to add on a few extra windows . The results are Beautiful!! I plan on becoming a regular customer!
    - PAM S.
  • A
    We had some scheduling issues, but it was as much my problem as theirs. The two guys who came were very accommodating and did a good job. They kept in touch by email and were eager to follow through appropriately.
    - Stephen B.
  • A
    Provider did an outstanding job cleaning my windows.  My only complaint was setting up the appointment.  The provider was scheduled to clean the windows on a Saturday and did not show up, and no explanation was provided when we called the company.  We were able to reschedule and the windows were cleaned.
    - Kristiin B.
  • A
    Ethan did an excellent job. Windows are squeaky clean and sills are spotless. He was right on time and spend a good 2 1/2 hours cleaning everything. Very professional and even wore booties to make sure nothing was tracked in onto the floors and carpets. Will use him again. Highly recommended.
    - Mark K.
  • B
    We purchased this service in March and the work was not performed until the end of May.  Most of the delay was caused by weather-related issues, but we would have liked the company to be more communicative about this.  The office phone is only staffed on Mondays through Wednesdays.  Also, on days when the office was supposed to be open , I got voice mail most of the time.  We needed to be there when the workers arrived because our back yard is locked and often occupied by 2 dogs.
    When they did come, the work was performed  efficiently and the fence looks great.  I sort of got the impression that the company did not expect such a great response, and that the office manager had to work in the field often and thus was not available at the listed times..  Hopefully  in the future they will get the kinks worked out, as the quality of the workmanship is quite high.
    - Elizabeth A R.
  • A
    Technician missed one spot that needed treatment, but I haven't called the company yet to inquire about a follow-up treatment.
    Overall the work was satisfactory, and the technician was very professional. A small charge ($15) was added for square footage beyond that covered by the original estimate. I also included a tip for services at the normal price.
    - Molly M.
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Window Cleaners in Newport

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