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Lighting Installation reviews in Newport

Real People ~ Real Reviews ~ Real Results

  • ElectricMasters had a large job to complete in our home. Three men arrived on time and completed the job within the day. They were professional, knowledgeable, and completed the job within the day. Everything looks great and works well. Will definitely use again for future electrical needs.
    - Rachel K.
  • The men arrived on time and once I reviewed it with them, they pointed out any potential issues and got started. They completed the work quickly, reviewed it with me, cleaned up and left. Very professional.
    - charles m.
  • It went very well. He was on time and worked quickly and cleaned up afterwards. He even took the bulbs out of my old chandelier and installed them in the new one, as the ones I bought from the chandelier dealer did not fit.
    - Elaine S.
  • We used DDR to finish our basement, which included a home office, a multi-purpose room, a full bathroom, and multiple
    storage areas.  We are very pleased overall with the quality of construction.  Since completion of the project we have had other professionals in to do decorating work, and all have commented that the quality of the work is very good.  The project was completed on a reasonable timeline.   There were a few times when a member of the crew felt that work completed by another crew member was not up to company standards, and they quickly pointed it out to us as well as the project manager so that the problem could be corrected immediately.   The electrician was especially good working with us on developing a lighting plan that would meet our needs, and we are very happy with the end result.  The crew that completed the cabinet installation and trim were also wonderful to work with.  The project manager was helpful in facilitating communication between the various contractors to keep with project on track.  He was responsive to our questions via phone and text when questions arose.  The only improvement could have been better communication regarding the specific timeline and when different phases were beginning.  There were a few times that we had notice the same day that we needed to be present to meet specific contractors who were starting their work to give our input.  We are excited to have our new lower level completed and look forward to many years enjoying the space.     
    - Kimberly Y.
  • Eric was very punctual.  He went straight to work on the closet, installing the closet rod and shelf.  Then, he took a good look at the ceiling fan, removed it and decided he needed to make a run to the local hardware store to purchase a support for the crystal chandelier he installed.  Very professional, but outgoing.  Did an excellent job.  Would use him again.
    - Raymond L.
  • Keith and Ryan did a great job!  We are doing a total remodel of a condominium we had purchased...all new kitchen and baths and rewiring...specifically new lighting (recessed and fixtures) throughout along with all electrical outlet needs/safety. They were on time everyday and kept awesome communication with me.  I highly recommend.  Keith promptly return my first call that I made to him, and I was able to tell that he is very honest and reliable, which meant a great deal.  I think his quote and ultimately his final price is fair.
    - Jon S.
  • The job could not have gone better.  My expectations were exceeded every step of the way. I have been an Angie's list member for a couple of years and have used the service to do a couple of large projects on the exterior and interior of my home.  I had looked at doing these two bathrooms a couple of years ago with a Super Service Award Winner who provided me an estimate.  I was pleased with the providers estimate and consulting skills but had sticker shock and decided to do my exterior projects first that year.  I spent a lot more money on the exterior projects but felt I was getting more done for the dollars spent at that time.  That provider was Sawdust Therapy.  I was so pleased with Sawdust Therapy I wanted them to do the bathrooms.  I contacted them and they were booked solid for months in advance.  I was willing to wait and did so for a number of months but I had a personal health issue come up that required me to move up my time line to get the job done.  Sawdust Therapy's owner consulted with me and I had to look at different vendors.
    I contacted again the original Plumbing/Remodel contractor from a couple years ago and paid $90.00 for an estimate. They sent a great employee out to do all the preliminary measurement and consulting of both baths. I  was sure that they would most likely get the business and I did feel very confident with them from my original contact.
     Due diligence, thank goodness, made me want to get another estimate.  I found Jim Carver and Sons on Angie's List and read all the reviews.  I thought frankly that they could do a great job but would be way out of my price range.  I spoke with Dave Carver by phone about the project and the first meeting was at his office.  Dave asked me to bring some basic measurements and a couple pictures of the spaces.  At the appointment I got a good overview of the company and their showroom.  Frankly my heart sank a little as I looked around the showroom and potential products.  I just knew that I probably would not be able to afford what I was seeing.  Dave asked a lot of questions and then asked if he could make a visit to my home.  I set that appointment up but told my wife we were probably going to love the ideas but they were probably out of our league.  Dave spent about an hour in our home taking measurements, more pictures and more questions. We set another appointment at his office about one week later to review the estimate and suggested materials that might be used.  During this time I heard back from the first vendor and they had a phone conversation with me going over their estimate and some solutions.  I requested that the information we had talked about be sent to me in writing and I did get an email a couple of days later.  No problems at this point with this vendor although I did expect a bit more detailed written document in light of a quote that was in the $30,000.00 range and I had paid up front $90.00 for the estimate.At my appointment with Carver I received a very detailed line item quote for both bathrooms including time line for both jobs, labor, fixture pricing etc.  Dave was also very upfront about fixture costs for plumbing and lighting.  One of his vendors was Grohe, a German Company, that he liked to use for plumbing fixtures due to quality and reliability.  He indicated on the fixtures I could select another vendor from Home Depot as well as the lighting fixtures.  He indicated I might save a fair amount of money.  After reviewing the quote for a couple days I went back and made some selections for tile, doors etc.  I did my own research on plumbing and light fixture vendors outside of what Dave suggested and found that yes I could save a fair amount of money I was not really comparing apples to apples  I moved forward with all the selections and frankly left thinking his quote would be on the low end $4,000 more than the other vendor.  I was wrong.  The quote came back about $1,5000-1,800.00 higher.  At this point I knew just from the follow up, detail of the quote, the contract itself and the drawings/pictures of what the finished product might looked like that I needed to go with Carver and Son's.  There was no comparison and although I was confident with the other vendor of doing a good job I was more than positive I would get more for the extra money I would spend with Carver. We started the project on 9 June with his employees Shawn Blank and Tony Griffith.  These young men were outstanding.  Communication skill on a daily basis, work ethic and an overview of what was going to happen each day was provided without us ever having to ask.  The second day in they ran into a drain problem downstairs that would have easily warranted them calling in a plumber but they offered to try some solutions on their own.  They spent about 3 hours that morning resolving the issue and twice I offered them a willingness to just call a plumber.  They kept at it and probably saved me at a minimum $500.00.  My wife and I were so grateful and hooked them up the next day with a great lunch in our home. 
    Remodeling baths is a messy and  noisy job.  These guys cleaned up the work areas daily way beyond our expectations and never took any shortcuts in protecting carpet and other surfaces in our home.  The drywall work they had to do was excellent and they were on time every day.  I did not ever think I would find a better group of workmen than Sawdust Therapy's crew but I was wrong.  Tony and Shawn really represented their company well and the skill level they had was awesome.  
    The job went well and was actually done prior to the estimated time.  We ended up being charged less than the estimate due to the time saved.  I had one follow up call two days after the job was completed and the next day Tony was out to resolve the issue.
    Bottom line I almost short changed myself by assuming Carver and Sons was out of my price range.  I am glad I just hung in with their process and let Dave Carver lead the discovery process in assessing our needs and helping me build a budget.  Dave gave me a clear vision of what to expect and the end result.  The other vendor, although very reliable and would have done a good job, did not come close to the detail that built confidence and the vision we needed to make a commitment.  
    I would urge anyone to give this company a look.  Everyone has a budget and you might be surprised at the flexibility and out of the box thinking someone like Carver and Son's can provide.
    Steve and Jan Hudson
    - Steve H.
  • I felt like they did a great job. They were very courteous. They wore their boots in the house to keep my house clean. They were very knowledgeable. They were flexible when I changed the plan up a little bit, it didn't throw them off. They adjusted around it. I believe it was Dale that I talked to the most. I don't think we were overcharged for what they did. They're going to come back and do some gutter cleaning a few things for us.
    - John N.
  • Their prices are competitive. They aren't the highest or the lowest, they are completely fair, however, the value you receive is above and beyond ever day.  This is our 5th house we have renovated and while we have done most of the work ourselves in the past, this job was too big for that, so we have considerable experience working with contractors and we've never received this kind of care before.  They are by far the best contracting service I've ever experienced.

    To me it feels like i'm on the This Old House show where i'm surrounded by perfectionists and you always know you're getting the best.  If you?re looking for someone to do work in your home, you should hire them and nobody else. This is just the right company, the quality of their work is outstanding. They have a major attention to detail and they are a fun group to work with.

    Something you don't often find are contractors with good communication skills, I can't tell you how important this is, no matter the size of the job.  When you're not communicating you'll end up with something you don't really want.  Greg's communications skills are outstanding and we have felt informed throughout the process.
    - Sarah S.
  • This is the second time I've hired Keith and Hayes Electric. I scheduled him to come out and remove an old light fixture and install new recessed lighting in a hallway. He came out to the do the estimate and we scheduled the date for the work three weeks out.
    Keith and his tech made it out on the scheduled date early than expected which was great. They made sure to put down drop cloths to keep the dust down from cutting the holes for the new lights which I really appreciated. They were also mindful of my dog and cat that were home which I thought was great.
    Overall, it took them about 3 hours to put in 3 new recessed lights and remove the old fixture. Everything looks greats and I'm really happy with how it turned out. I will definitely hire them again for my next electrical project.

    - David F.
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Lighting Companies in Newport

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