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Hardwood Floors reviews in Newport

  • A
    KW Patterson Painting
    Ken Patterson is a highly skilled professional who is by far the best painter I have ever hired. He is dedicated to providing a quality product and takes great pride in his work. He has the most in depth knowledge of all aspects of the painting industry of any painterI have ever encountered and will gladly share his knowledge with his customers. His estimates are very reasonable considering the quality of paint that he uses and the quality of the finished product. He is very organized and always leaves a clean worksite. The exterior paint job required quite a bit of prep work (wood siding and eaves replaced) and he manually cleaned the exterior of my home (without using a power washer which ruins the siding) before painting. The interior paint job required the replacement of dry wall, the removal of quite a bit of wall paper and the fixing of drywall seams (especially in the ceiling) before he could paint. He ended up also cleaning and staining a hardwood floor that had become worn and unsightly. I honestly don't think there is anything mechanical that Ken could not do and I just couldn't be happier with the work that he did on my home. If he is willing to work on your home I would highly recommend him!
    - Greg K.
  • A
    Assured Construction
    We were very new at having any construction projects done, and we were so thankful to work with a company that does things right the first time, and is not going to take advantage of a lack of knowledge on the customers' part. They were friendly, polite, trustworthy and fair. I would have them do any job in my home or business, and continue to use them whenever I have projects come up!
    - Emily C.
  • A
    Totally Floored Inc
    Eric responded to us immediately, can to our home on a SUNDAY, assess the damage, identified what needed to be done, allowed us to ask questions as he guided us through the corrective action process. He actually started that day, Sunday evening, and completed it the next evening: He did a light sand to remove a layer of poly, knocked down/evened-out the 'waves' and piling, and re-polyed the floor (one coat). Eric turned an awful job/experience into what we assess as an 'excellent' make-over. Eric/team did not do a 2nd coat of poly based on their recommendation due to the coats of poly that had been applied over the 12 years, so one layer was just fine and looks great. Eric/team saved the day and our floors which we are now proud of and will be for many more years to come! Thanks so much, Eric and Totally Floored for be some kind, understanding, consultative, prompt and reasonably priced.
    - Chris F.
  • A
    Mansion Hill Custom Floors
    Mansion Hill came by three times to give us different  blends of oil color. They sanded a small patch to get it just right. Mansion Hill left the home as clean as when they started. The job turned out far better than we could have expected. We have used the floors for a couple of months how and couldn't be happier. They even came back and fixed a couple of spots I messed up it moving my furniture back.

    I would highly recommend using them for any new flooring or refinishing of old flooring. I felt it was real value for the service we got.
    - James G.
  • A
    Schindler Hardwood
    Final product looks great. Ed and his team worked with us to get the final stain color exactly as we wanted. It involved more work than had initially been anticipated but they got it done in timely manner.
    - Anna g.
  • A
    The Natural Choice Hardwood Flooring Co
    Because we have large dogs we chose a natural water based finish and we are very pleased with how it looks.  Vince even came out to add the base moulding to the center island for us.  He is very knowledgeable and very prompt.  I highly recommend Vince and will use him again. He has given us a quote to add hardwood to the family room and we will definitely have him do the job if we decide to go with hardwood there. The boards he replaced in the bathroom are a perfect match by the way. 

    - Sue A W.
  • A
    Mullikin Floors & More
    Installers were awesome.They took the time to do things right. I am a perfectionist, and I could not find a single thing to criticize. They went above what was required, even helping me with little home repairs. For example, they noticed the lock on my sliding glass door was loose and fixed it. They were very considerate of my neighbors, important because I live in a condo. They were polite and professional. I highly recommend this company and will definitely use them again when it comes time to redo my kitchen. I am very, very pleased.
    - Andrea H.
  • A
    Lovell's Hardwood Flooring
    The installer (James) was dedicated to making sure we were happy with his work and really going the extra mile to make sure things were done to our satisfaction. There were several tricky parts where he would contact us and ask us how he would like him to handle them. 
    I cant speak highly enough about their willingness to work with you, we had them get started on this project, while we waited for some transition pieces (from lumber liquidators) that ultimately were very delayed, and suffice it to say, they were patient and understanding and got the job done to our satisfaction.
    - John B.
  • A
    Schindler Hardwood
    The gentleman that showed up explained in detail what needed to be done with the 2 rooms and that the voucher didn't cover what was needed. My husband then understood that there was some confusion on what exactly the voucher could be used for. The gentleman was very nice and was prompt on getting to the house. Our experience was excellent.
    - Melissa G.
  • B
    Finishing Touches Hardwood Flooring Inc
    I purchased wide plank T&G flooring from Cali Bamboo, underlayment and glue through Amazon. I removed the carpet and prepped the floor before Finishing Touches arrived. I opted to reinstall the old baseboard, which resulted in significant savings

    Getting the bid was quick, painless and fairly priced compared with other bids for the same job. - I ended up choosing Finishing Touches based on a friends' recommendation. The bid included varying options, such as owner removal of carpet and owner installing baseboard instead of just adding shoe molding for an additional cost.

    They showed up both days about 30 minutes later than expected. The installation overall, looks very good. Maybe 4 or 5 very minor chips over 800 sq ft of flooring. There is one spot on the floor that has a very small air gap under a plank. You can hear air being pushed out when you step on it. One corner in the den doesn't quite come close enough to the wall so you can see a sliver of a gap between the baseboard and flooring. There were a couple pieces that were pulled while being installed plus a couple flawed pieces from Cali Bamboo. The bottom line: we ran out of flooring and I had to order another box. This delayed the final installation a few weeks. I ordered the number of square feet in the bid rounded up to the next box. But we still came up short. Stuff happens, but I thought I should add it to the report. I should qualify these negatives. You really have to be looking hard to see them.

    Summary: The workers went above and beyond on a lot of little things. They created a very nice threshold to the sliding glass door. The advice to keep the flooring running in the same direction between two rooms that form an L shape was spot on. They also helped with a few baseboard cuts that would have taken me a couple hours but they did in about 15 minutes. The workers were surprised that I purchased the flooring - unpacked and stacked it to acclimate, per Cali Bamboo instructions even though that was the plan from the beginning. The workers also were inclined to nail the flooring down instead of a floating floor install. Floating floor install was the original plan and how it was done (top floor condo unit), but I'm glad I was there to make sure that the flooring wasn't nailed down as I'm not sure this was communicated to the crew.
    - Matthew K.
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