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Water And Smoke Damage reviews in Mayfield

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  • First of all, I live in Mayfield, Ky. My house was flooded from a broken water line on June 4th, 2014. We found the house was flooded on June 6th as we were out of town when the water line broke. Servpro from Paducah, Ky came to my house after I called them because State Farm named them as a clean up crew. Servpro installed a number of drying equipment to dry the floors before the floors could be removed. All the hardwood floors had to be removed. The equipment raised the temp in the house to over 105 degrees. A few days later a Servpro crew from Bowling Green, Ky came to the house to remove the floors as the crews from Paducah were already booked because of many other flooded and damaged homes from storms. The Bowling Green crew removed the floors, but in doing so they: tore holes in the walls, tore a hole in the refrigerator, they cut all the plumbing off at the wall and floor in the laundry room, kitchen and bathroom. They cut the wiring for the dish washer and garbage disposal. They also cut the input water hose that was connected to the dish washer. They damaged all the baseboard and threw it and the plumbing in the dumpster. They ruined an antique dining room suit that is dated 1912. The suit was in perfect condition before this event. The suit had some damage from the heat from the equipment but most of the damage was nicks and scratches from the workers. The furniture should have been removed before the demolition started. Servpro of Bowling Green said I would be compensated for all the damage that they did. So far nothing has happened. They want to appraise the dining room suit by a friend of Servpro to see what it would cost to repair. As anyone knows, the value of the furniture will never be the same, even if it is repaired. The manager at the Bowling Green Servpro admitted they did a lot of damage and he said this in front of our State Farm Insurance adjuster. There is one room in my house that has mold on the carpet and padding, they were supposed to have cleaned the mold already and have done nothing. I am still waiting for Servpro to resolve all of the damage they have done, and this is August 18, 2014. A big thumbs down to the Bowling Green Servpro and their management. Also they will not respond or reply to my calls.
    - Dennis W.
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