All American Chimney Service, LLC.

A 274 Reviews

Founded 2006 • Angie's List since October 2008

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Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

No License Required for Trade
Insured
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Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Company Contact

11600 Electron Dr

Louisville, KY 40299

Description

We are taking all safety precautions due to COVID-19. Currently we are performing a FREE Exterior Chimney Evaluation with a Digital Report. Appointments can be NO contact w/a phone, consultation by a certified technician. Experience The All American Difference! Your number one concern is whether your fireplace is safe to use. After sweeping thousands of chimneys throughout Kentuckiana for 7 years, we've developed a strategy to address your uncertainty. After sweeping your chimney we provide a visual 33 point Level 1 inspection of your chimney and fireplace. Then we provide a complimentary closed-circuit video chimney inspection, not usually provided with other chimney professionals lacking our technology. This provides comprehensive information concerning the condition and safety of your chimney. It removes any guesswork that could affect your home’s safety. We determine if the interior portions of the chimney are properly constructed, free from cracks, defects and deterioration. We provide you with the absolute highest level of service available. Our evaluation will portray an exact understanding of your chimney and fireplace condition. This information will then provide you with a fully-informed decision on how you can ensure the safety of your family and home. Award wining....

Verified Reviews

274 Total Reviews
Reviews by Rating
A Rated
220
B Rated
26
C Rated
11
D Rated
5
F Rated
12
Read reviews by category
chimney sweeping (239)chimney repair (91)fireplace repair (53)chimney cap repair (35)masonry (16)dryer vent cleaning (8)hvac repair (2)
Showing 1-10 of 274 reviews
A

RATED

11/14/2020

Very thorough. Showed lots of pictures of issues. Friendly. Very professional

DESCRIPTION OF WORK
Cleaning and inspection

CATEGORY chimney sweep,fireplaces

COST $179

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/14/2020

A

RATED

09/26/2020

Very well, they were very professional and left everything clean . Showed us pictures of the cleaning and showed us further repairs we need. No pressure or time for further repairs. Will certainly use this company again.

DESCRIPTION OF WORK
Cleaning the chimney and fireplace.

CATEGORY chimney sweep,chimney caps

COST $249

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/26/2020

A

RATED

04/20/2020

Prompt, professional technicians, came in uniform, very respectful of my home and belongs, highly recommend! Dewayne was an extremely courteous and caring employee.

DESCRIPTION OF WORK
Dryer duct cleaning

CATEGORY chimney caps,dryer vent cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/20/2020

A

RATED

04/13/2020

they were professional explained what they were doing showed me their work cleaned everything up before leaving and checked to ensure it was working properly. Definitely a company I will use again!

DESCRIPTION OF WORK
Dryer vent Cleaning

CATEGORY dryer vent cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/13/2020

A

RATED

04/13/2020

Levi came out and cleaned my dryer vent. He explained how the process worked, and what to expect. Quick, clean job. He made sure he cleaned up after himself as well! Will definitely use AACS again.

DESCRIPTION OF WORK
Drier vent cleaning

CATEGORY dryer vent cleaning

COST $129

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/26/2019

C

RATED

08/15/2019

My review is somewhat mixed. I originally contacted the company moving into new residence wanting 5 chimneys inspected (level 2)/cleaned and to address leak which caused me to put Rubbermaid bins under ceiling in one area of home. They were quick to respond and quick inspected chimneys recommending I replace chase covers on 4 chimneys and until the could perform the work even put tarps over main l...

DESCRIPTION OF WORK
Chimney Leaks

CATEGORY chimney caps

COST $4,700

SERVICES PERFORMED? Yes

WORK COMPLETED ON 03/25/2019

A

RATED

07/09/2019

Great customer service. Always on time or ahead of promised date. Called ahead of time for permission to start the next phase. Everyone seemed to care about doing the task well. Thorough and meticulous.

DESCRIPTION OF WORK
Chimney rebuild

CATEGORY chimney sweep,chimney repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/09/2019

A

RATED

12/13/2018

The flue going from our water heater needed cleaned and they first advised me they were booked out for weeks. After talking with the office the got me an appointment the next day. They came out and cleaned the flue and advised me of issues with our set up and gave an estimate for a chimney cap. Everything was done professionally and explained. I highly recommend.

DESCRIPTION OF WORK
Needed flue cleaned

CATEGORY chimney sweep,chimney caps

COST $100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/13/2018

A

RATED

11/28/2018

Levi did a fantastic job! He was punctual, thorough, and cleaned our chimney without making the least bit of mess in our living room. Then he walked us through a live video inspection of our chimney interior, showing us before and after images, as well as any areas of concern. Levi was super professional and easy to work with. Great experience!

DESCRIPTION OF WORK
We needed our chimney inspected and cleaned

CATEGORY chimney sweep

COST $199

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/28/2018

F

RATED

08/08/2018

This has been a terrible experience. On May 21,2018 a service man came out and charged $99. for an estimate of repair. He said it would probably be $3500-$4000 depending on parts he may need for insert. Said he would have to research parts but I was able to supply parts list and was told that would make his job easier. I called him 2 weeks later and was told he had not heard anything from the part...

DESCRIPTION OF WORK
Cracked, flaking brick, new chimney cap and work or replacement of gas logs/blower.

CATEGORY chimney sweep,masonry,chimney caps,chimney repair

SERVICES PERFORMED? Yes

WORK COMPLETED ON 05/21/2018

SERVICE PROVIDER RESPONSE

Dear Ms. [Member Name Removed], First of all, please accept our sincere apologies for the failures on our part. The estimate should have been sent sooner. Please know that this is not behaviour that is considered acceptable by our company, and we have gone over the importance of being responsive with our technicians. Since this review was posted, the owner, Doug Hetsch has talked to your husband o...

Services Offered

Chimney Inspections, Masonry Repair, Chimney Sweep, Dryer Vent Cleaning, Fireplaces & Masonry, Gas and Wood Inserts

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, Discover
Emergency Service
No
Warranties
Yes