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Health Care Facility reviews in London

  • A
    Dr. Ciliberti is thorough and spends a lot of time with each patient. This coupled with his knowledge makes for exceptional service, accurate diagnosis and effective treatment plans. His bedside manner is also very good.
    - Cynthia Y.
  • C
    They seem to be courteous and they meet appointment time, you don't have to do a lot of waiting. Its a regional facility. I have been going there for about 10 years. They have a primary care physician they assign to you. They move from clinic to clinic, you usually see whoever is available at that time, not a particular person.
    - Marcus D.
  • A
    Great! Took him back immediately andgot to work. When you are in a situation like this it is horrible. They did a great job. We have had to use this hospital a couple of times and great luck. The staff wants to be there so it is nicer than soem other locations. I highly suggest using Norton Brownsboro!
    - Theresa R.
  • F
    so the agent called and was nice in the start i guess to get our business. However in 3 years our insurance has almost doubled. I am wondering if the benefit of paying the out of pocket expenses yearly from an HSA would be better than the several hundred we pay now.
    Every time I call the agent to get a statement from Anthem detailing why there is an increase and the amount I get sent to a 1800 number with people that act like what i am asking for doesn't exist. the last 2 rate increases i found out about because of the autodeduction I saw from my checking account. I am just not happy with the amount they charge and the customer service i receive.
    - Theresa R.
  • A
    With one phone call I was able to speak with someone who explained just how our insurance worked with our health savings account.  We were looking for information on a facility that performed a tonsillectomy and which company the anesthesiologist belonged to.  Besides informing me of what providers were in-network, they also helped to explain their website so I could navigate it and do some research on my own time.
    - Christina R.
  • B
    The hospital staff was knowledgeable. I received the physical therapy I
    needed, all medications were explained prior to being dispensed and my
    need for privacy and quiet were respected. The only complaint I have
    about the hospital is that they seriously understaffed in their nursing
    department. It was difficult to get assistance sometimes, and the
    nurses were always very apologetic, but clearly overworked.
    - Donna M S.
  • C
    I was having pain in my lower abdominal area form the time I woke up to the time I went to the ER which was around 5PM. I had gone to an acute care office and they sent me directly to the ER. Once at Nortons they just went by what I said that the other place had sent me there. They thought it was appendicitis. After the CT scan came back negative they said it was clear and not that. Then it was like okay that was clear go home and see your primary doctor. Never looked at the urinary items that I had blood in my urine and a temp. I did not think they investigated enough and just pushed me on out the door. Nortons never did not find out what was causing the pain they just sent me home. Even though my heart rate was up and felt minimal relief after two doses of morphine.
    - Linda F.
  • A
    It went great. The staff is professional, solicitous, and effective. The doctor even called the next day to make sure everything was okay. I'm definitely sold on this facility as an alternative to the emergency room.
    - MARK R.
  • A
    My water broke with my 2nd child at 37 weeks pregnant. I walked in and immediately got service. An aide brought me a wheelchair and wheeled me to labor and delivery. The nurses and my doctor were all very friendly and efficient. I required a cesarean section because of past medical history and the operating room was ready very quickly. My doctor informed me all along the way of what was going on and I delivered a healthy baby girl. Even during my recovery the nurses were there to ensure I was well taken care of.
    - Miranda L.
  • A
    It is a new hospital. Their service was absolutely excellent. They explained everything that they were going to do and everything that they were doing. Everyone there, from the physicians to the nurses, was very professionally mannered and groomed. I have been to other hospitals before, but they were absolute professionals; I even told them that when I left. I was really impressed with them.
    - Bruce H.
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Health Care Facilities in London

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