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Fitness & Weight Management reviews in London

  • F

    At the time I joined I was given an "assessment."  Seem everyone gets as assessment with a new membership.  During the assessment I was encouraged to purchase personal training.  Since it had been some time since I had belonged to a club I agreed to purchase four (4) sessions.  I wrote a personal check to cover these sessions plus $100 for a processing fee.  My total was $280.  My first visit to the gym for a training session, I was told by the front desk that the trainer had resigned that morning.  Another appointment was made for me and when I kept the appointment the trainer never showed??????? No phone call or anything just didn't show.  The third attempt I was given a 30 minute training session.  I didn't bother to complain as I was beginning to smell a rat!  The front desk people are unable to answer any questions.  One of them did go so far as to tell me they do not have a personal trainer on staff but are in the process of hiring one.  How can anyone sell something they don't have?



    On Saturday, May 30 while balancing my checkbook I discovered a debit to my account in the amount of $180.  After researching this with my bank, it was found that a company by the name of ABC Financial Clubs had indeed made the debit to pay for 4 additional training sessions for the period June 21 through July 21, 2015!  I called YouFit only to be told I had signed a contract authorizing them to do so!  It seems they have produced a contract where I had signed up for 4 personal training sessions per month for an indefinite period beginning May 21, 2015.  I was never given a copy of a contract.  The club manager says it was sent to me by email.  I have researched my emails, my deleted emails and my spam folder and have found no such email from YouFit. 



    This company advertises month to month memberships beginning $10 per month - no contract necessary.  They are nationwide and have many complaints from customers such as myself.  They are being investigated by the Florida Attorney General in that state.  They are not endorsed by the BBB in Louisville.   Somehow they have managed to produce a contract showing that I agreed to purchase personal training sessions at $180 per month. 


    I am writing this review so it can been read by anyone who does their homework and researches any of these health clubs.  This one is deceptive.  They advertise no contracts but definitely have your glasses on.  From April 21 to the current date of June 2, I have spent $460 and have had one 30 training session.  I am charged $180 per month for training sessions in advance!  On a contract that I didn't even know I had!  This is a scam!   Be very, very, very careful when dealing with this outfit!



    - Carla A.
  • A

    My fiancé and I joined in early January, and I've been taking classes ever since, usually 3 times per week.  There are at least 25 classes offered for all ages including high-intensity, yoga (including chair-yoga), piloxing, Zumba and dance for older adults.  There are probably classes I've overlooked, as I'm not taking them.  Personal training is also offered.

    I have been attending the cardio-circuit classes , as well as gentle

     yoga and TRX;  I LOVE them all!  The instructors are fantastic, and give personal attention.  TRX is new to me, and I don't think most fitness centers offer it. It's a method of using your suspended body weight instead of machines or free weights in doing push-ups, squats, other exercises.  

    It's a friendly, relaxed environment with ample parking.  I can't complement the staff and owner, Grace Carswell, enough for establishing this great business!


    - Jo Anne K.
  • A
    The facility is clean. The staff is friendly. They have a variety of class options. I really liked attending the chair aromatics class. They have a therapy pool which is warmer than the regular pool. The locker rooms are very nice and they also have a Jacuzzi.
    - DONNA S.
  • A
    I have been a member at Milestone for a few years now and I love it.  The staff and personal trainers are extremely friendly and are on a first-name basis with most of the members.  The facility itself is always clean.
    - Elizabeth T.
  • A
    Trainers are wonderful. Changing rooms and equipment are very clean. Lots of staff around to help. Real nice cafe' with healthy food selections. Only downside is that there are no handrails in the showers, and slipping is a great concern. T
    - Robin S.
  • B
    I would give an A to the Spa- I have had massages, pedicures and had a facial consult with the full time person in the salon and she was wonderful. I wanted products that truly improved my skin and she recommended great lotion, serum. The prices of the products were reasonable.
    I don't go there at 5pm because of the crowd on the treadmills and ellipticals - hard to get a machine. They do have a lot of classes but none in the afternoon which is my best shot at going to a class.
    They sell HMR meals there and I think they are delicious. These meals are low calorie and the box encourages you to add any veggie to make it more filling. All meals are same price and reasonably priced.


    - Patricia M.
  • A
    She's good, she's fast and she checks things out. I've been very satisfied with her. The staff is the same way. I think that she is specific in that she deals only with diabetics so if that is your issue, I would suggest that you go to a specialist in that area. If you are not diabetic she would not do just regular practice. There is not a long wait, it is average I would say. They are really pretty prompt.
    - Linda P.
  • A
    We formed an action plan together, which included surgery and treatments, and I was constantly treated with the utmost respect through the entire process. I would recommend Dr. Homm, Kit and Donna to anyone I know who was struggling with fertility issues. They are THE BEST!
    - Kristen F.
  • A
    .He especially enjoys weight-lifting, so I would imagine that would be...although he was totally pleased with the array of equipment. He said they had every type of equipment you could think of, you know, for a gym. And it was just really a marvelous gym.
    - Willaim R. C.
  • A
    I have been off for a while because I go for physical therapy instead. They charge us $55 a month for my husband and me together. We really like them. They have a wide variety of machines; so you don't always have to do the same thing. It's very well run. It's nice and cool. Somebody showed us around during our first visit. The billing is online.
    - Thomas W.
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Fitness And Weight Management Services in London

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