JAG Roofing & Restoration Group

A 140 Reviews

Founded 2004 • Angie's List since December 2006

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Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

No License Required for Trade
Insured
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Hours

Monday
9:00 AM - 2:00 PM
Tuesday
9:00 AM - 2:00 PM
Wednesday
9:00 AM - 2:00 PM
Thursday
9:00 AM - 2:00 PM
Friday
9:00 AM - 12:00 PM

Company Contact

3861 Barnard Dr

Lexington, KY 40509

Completed Roof, Siding and Gutter

Completed Roof, Siding and Gutter

gutter installation
Completed Roof, Siding and Gutter Repair

Description

Jess Goodman started JAG Roofing/Restoration Group with the dream of following in his father's footsteps. His father owned a roofing company in Western KY as Jess was growing up. He started working with him in their family business at the age of 13. After his father passed away, Jess moved to Lexington. He started JAG in 2004 with the aspiration of being "the best", making his father proud, and carrying on the family business with his two sons. The JAG team is skilled and dedicated to ensuring that everything we do is to your satisfaction. We strive to provide superb service and high quality workmanship at a fair price, that is why 75% of our business comes from referrals. Here at JAG we always do our best to make ourselves available to our customers. We look forward to doing business with you! "We Do the Job RIGHT the First Time!"...

Verified Reviews

140 Total Reviews
Reviews by Rating
A Rated
110
B Rated
12
C Rated
5
D Rated
4
F Rated
9
Read reviews by category
roofing (135)chimney repair (17)siding (8)gutter installation (7)skylight installation (1)gutter cleaning (5)window (1)
Showing 1-10 of 140 reviews
A

RATED

07/12/2020

They were quicker then anyone else to get me a free estimate and did an excellent job, once I approved their invoice. I voiced a minor concern, which they fixed quickly and without complaint. I would hire them again and when it is time to re-roof my home, they will be the first place I call. There was water damage all long the length of one part of my roofing, about 22 feet?, requiring the base wo...

DESCRIPTION OF WORK
Roofing repair

CATEGORY roofing,chimney repair

COST $800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/09/2020

A

RATED

06/01/2020

I can’t recommend this company enough! They were very quick to fix my leak issues around my chimney and they did great work. Pricing is also very fair. Would definitely use this company again!

DESCRIPTION OF WORK
Flashing around chimney replaced

CATEGORY roofing,chimney repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/26/2020

A

RATED

03/11/2020

My experience with JAG Roofing was excellent. Josh was very informative and helpful throughout the entire process. He stayed in constant communication and made sure he was able to meet at times that were convenient for myself. The crew did an excellent job. They were on time, very professional, and you would have never even known they were there with how they cleaned up. I would definitely recomme...

DESCRIPTION OF WORK
New Roof Installed

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/06/2020

A

RATED

02/29/2020

Leon came out when he said he would. Work was completed same day. He was excellent.v

DESCRIPTION OF WORK
Barn roof repair

CATEGORY roofing

COST $1,200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/28/2020

A

RATED

02/26/2020

The Hardie siding and trim look amazing. The quality of the roofing job was equally impressive. I had two other quotes and none of them were cheap, but Jag was the best and I couldn't imagine anyone else doing as good of a job. Would hire again!

DESCRIPTION OF WORK
New Roof, tore off vinyl siding and replaced with Hardie Board and Trim

CATEGORY gutter repair,roofing,siding

COST $28,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/25/2020

A

RATED

02/24/2020

Our experience with JAG Roofing was perfect. Everything was simple from the very first time that I spoke with Josh about getting an estimate until the job was complete. They stayed in constant communication, were extremely punctual, did an amazing job on the roof and in all honesty, if you hadn't known they were at our home yesterday, you would not know it. Everything was left in good or better co...

DESCRIPTION OF WORK
Replacing shingles on roof

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/24/2020

F

RATED

12/27/2019

Terrible!! Josh called about fifteen minutes before the appointment to say he would be 30 minutes late. He missed that mark by about 25 minutes but did not call at all. When he arrived, I let him know I was just about to cancel the appointment. He didn’t introduce or identify himself, and did not even bother to apologize for being almost an hour late! He looked at the problem and gave me an unbeli...

DESCRIPTION OF WORK
Repair soffit and wood attached to soffit

CATEGORY roofing

COST $800

WORK COMPLETED ON 12/27/2019

Images

Photo for JAG Roofing & Restoration Group - 3861 Barnard Dr, Lexington, KY - 38303610

SERVICE PROVIDER RESPONSE

Good morning [Member Name Removed]! This is Jess Goodman the owner. I am very sorry that this happened that way. I apologize for making you feel like we didn't care. We definitely do. I apologize for him being late and all the other stuff. Josh has been with me 4 years and I have never had 1 complaint about this kind of stuff. I will chat with him. Again my apologies we are a company that cares fo...
F

RATED

11/07/2019

Company let me know they do not clean gutters . They install gutters and roofs.

DESCRIPTION OF WORK
Gutter cleaning

CATEGORY gutter cleaning,roofing

WORK COMPLETED ON 11/06/2019

SERVICE PROVIDER RESPONSE

I’m sorry sir that you think we deserve an F review for not providing the service that you need at this moment. Let us know if we can help with another project in the future.
A

RATED

08/20/2019

Jag Roofing did an excellent job on replacing my roof. They were on time and did a professional job and cleaned up everything after they were done. I was kept informed of the progress and I would recommend them to anyone who was looking at getting their roof replaced.

DESCRIPTION OF WORK
Roof Replaced

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/31/2019

A

RATED

03/27/2019

Excellent service! Prompt and professional. Highly recommend!!

DESCRIPTION OF WORK
A piece a fascia came off under a front eve.

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/20/2019

SERVICE PROVIDER RESPONSE

Thank You!

Services Offered

Tear-Offs, Re-Roofs, Flat Roofs, Metal Roofs, Roof Repair, Flashing, Skylights-installation and repairs; Gutters-installation only, Siding-Installation and repair: Chimney Leaks; Maintenance Plan for roofing

Services Not Offered

Gutter cleaning; Gutter repair

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, Check, American Express
Emergency Service
No
Warranties
Yes