tree in backyard

AA SMALL ANIMAL EMERGENCY SERVICE

in business since
Get Full Access to Angie's List

See ratings and reviews from real customers, get discounts, priority scheduling and more...

Contact Us
This provider's review is locked. Sign up to see reviews.
rated
2 reviews
0 offers
on Angie's List for 9 years
Contact AA SMALL ANIMAL EMERGENCY SERVICE
Phone Number
(859) 276-2505
Address
150 Dennis Dr
Lexington, KY
40503

About Us

We are a 24 hour full service Emergency and Critical Care small animal hospital. We are open 24 hours a day, 7 days a week including all holidays.

Shop Offers from Other Local Businesses

No local offers are available at this time.

Ratings and Reviews for AA SMALL ANIMAL EMERGENCY SERVICE

in Pet Care
2 Reviews
  • A
  • B
  • C
  • D
  • F
  • Price
  • Quality
  • Responsiveness
  • Punctuality
  • Professionalism
See More
  • Review: Veterinarian Service

    I brought my cat in for emergency care.

    I called the hospital and explained my cat's symptoms and asked if they thought it was an emergency. Since he was having labored breathing and not eating, they said bring him in. When I arrived, I explained his symptoms to two different people. They took notes, but I didn't see the notes until my cat was released twelve hours later. The symptoms I described bore little resemblance to the symptoms they wrote down. For example, I brought a cat in that was gagging and wheezing, hadn't eaten, but was drinking and urinating. They wrote down that I thought the cat had a urinary obstruction and he had not been urinating. When I was concerned that the course of treatment recommended was for a cat with different symptoms than mine, the vet assured me that she would have recommended the same course of treatment regardless of symptoms. Then she actually said that when she was in the examination room and told me that she had palpated for his bladder, that I should have known at that point that she was testing for the wrong symptoms, and I should have said something then. How was I to know the techs wrote down the wrong symptoms? I would have never known if they hadn't given me a full report when we left. According to the vet, the lack of communication was on both our sides because I didn't speak up and tell her something I could not have known was going on.

    Update: The exploratory surgery to find an obstruction the vet strongly recommended verbally and in writing and I refused turned out to be unnecessary. Thank goodness I refused it. My cat's new vet detected a heart murmur and treated him for the infection in his trachea that caused the breathing problems this vet hospital ignored.

    Services Performed
    • Veterinarian
  • Review: Veterinarian Service

    Put my 16 year old cat to sleep.

    Extreamely gentle and kind. Provided a burial casket (cardboard) at no extra cost. Pick up is at the side of the building so you do not have to walk through the reception room to exit with the body. Great service provided.

    Services Performed
    • Veterinarian

Want to see more ratings and reviews
from real customers?

Already a member? Sign In.
Get Full Access to Angie's List

See ratings and reviews from real customers, get discounts, priority scheduling and more...

Contact Us
This provider's review is locked. Sign up to see reviews.
rated
2 reviews
0 offers
on Angie's List for 9 years
Contact AA SMALL ANIMAL EMERGENCY SERVICE
Phone Number
(859) 276-2505
Address
150 Dennis Dr
Lexington, KY
40503

Similar Businesses in the Area