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Moving reviews in Lawrenceburg

  • A
    Baku Moving
    I have to relocate every few years within America. So I really am very familiar with the moving companies who operate long distance moves. My last move was handled by Baku Moving. I think I am going to stick to this company from now on given how efficiently they made this move possible. The movers were fantastic and they worked very hard around my old house. The customer service always kept in touch with me throughout this move. They delivered all my belongings in great condition and on time.
    - Kevin F.
  • A
    Baku Moving
    Great company with great movers! I hired 3 men to move items out of storage and to move furniture from upstairs to the garage. This move required them to make 2 stops and they still completed all my move requirements in 2 hours- less than the original estimate of 3 hours. They really hustled but were very careful with the furniture and we didn't even have a scratch on anything! Can't say enough about the team of young men- they were extremely professional, neat and clean, and clearly know what they were doing. Good job!
    - Jordan J.
  • F
    Vincent Fister Inc Moving & Storage
    This was a some what complicated move.  I have used this company prior to this situation and things went fine.  This time was a very different experience.  The did a long distance move from PA to their storage facility in KY. I was using their storage for part of the items while I waited on a unit to become available at a retirement complex in Ohio.  Trouble arose from the start with one of the mover/packers sent over from the local united van lines office. One of the packers was very good but the other gentleman didn't seem to have the same understanding of how to properly pack items. For example, my lamps were packed with their bulbs still in them. Another lamp that was jointed in the middle was not loosened and folded together and secured, thus breaking.  He moved a filing cabinet with all the files in them. It was too long of a trip for all that weight in the cabinet to be swaying around on the truck and it ended up causing the drawers to buckle and not work right. There was another filing cabinet packed by the other  mover who removed the files and put them in a box so the filing cabiet itself arrived in perfect shape.  

    I had paid for complete protection for this move. When the items arrived at the storage facility, there was a bill of laiding waiting for meto approve that my items arrived. The gentleman assisting me with this form advised me that nobody takes the full protection for the storage area and told me where to inital to make that choice, but he directed me to sign the wrong line that was related to the actual move portion of protection.  I had no idea that was what I was initialing and certainly would not have waived the protection I paid for.  In addition, I wasn't given an opportunity to actually look at the items to make sure nothing was damaged because they were in cartons and there was not enough time to go through each carton. I feel like there wasn't enough effort given to making sure I understood exactly what I was agreeing to on the paperwork leaving me without any protection . There ended up being considerable damage to items and mold on wooden a book case and several broken items from being packed poorly.

    When I spoke to the company about signing the wrong line, they did not respond to any of the points I raised about it being a misunderstanding and bad advise. They just told me that I signed the form and it meant I waived my coverage and that was it. There was no negotiation or exceptions made for my situation. The woman I worked with when I first started this process was very conscious about explaining every step to me and made sure I was clear on how the move would proceed. She set me up to have the expectation that I would have every step explained to me as throuroghly as she had done, but this was obviously not the case. When I brought her attention to the problems she basically told me that there wasn't anything she could do. She did tell me that had she seen my initials on the waiver of coverage she would have checked with me before processing, which leads me to believe that someone should have and didn't.  I did contact an attorney about taking this company to small claims to get reimbursed so the damage done to my items, but the cost of the case would outweigh the amount I would potentially win. 

    I have removed all my items from their storage and will not  use them again.
    - Judy M.
  • A
    Colt Moving
    I can't explain how great this move was. Extremely painless, affordable, and quick.
    - William W.
  • B
    Mikes Moving Made Easy
    They moved 3/4 of my stuff as their truck wasn't big enough.
    - Sl P.
  • A
    Wildcat Moving LLC
    It went great! We have used Wilcat movers before and we are always satisfied .
    - Bonnie S.
  • A
    2 Dudes Moving
    - Regina S.
  • A
    Carey Moving & Storage Inc- Allied Van Lines
    - James S.
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Moving Companies in Lawrenceburg

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