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Window Replacement reviews in Latonia

  • A
    Meyer Windows, Doors & More
    Very well. A new window was ordered after the first step of making a service call to assess it and then measure a replacement. An appointment was set to install before the new window arrived. In spite of the original plastic mounding being cracked, the new window was installed and looks good.
    - Allen R.
  • A
    Meyer Windows, Doors & More
    Great price, Great job, Great service, Great company. They exceeded my expectations and I would definitely hire them again and recommend them to others! Nate was very nice and arrived when he said he would. Window looks great, and I will definitely give them a call when I am ready to replace my other windows and doors.
    - Donna S.
  • A
    Cincinnati Glass Block Co
    It was good and I enjoyed working with them. The fact, that they were prompt when they said they are going to come out. The gentleman that came out was very cordial and knew his stuff. They got the project done when they said they would go to get it done. Their service turned out very good and I am very satisfied with it and I recommend them to a couple of people in the neighborhood.
    - Warren P.
  • A
    Block Tite of Cincinnati
    The team was great!



    They were ontime, courteous, got down to business, cleaned up after themselves.



    I had always wanted to install glass block windows for safety reasons, but when I mentioned it to others, they dismissed my concern because I live in a "safe, rural area."  The one installer had the five smaller windows pushed completely out with a cleared opening in less than 5 minutes!  And he did it relatively quietly.  Someone could have easily gotten through those windows without being detected.  I am so glad I had the glass block windows from Block Tite installed.  This gives me so much peace of mind now.  Really, I should have had the glass block windows installed sooner because I was right in thinking they were a security issue.
    - LISA M.
  • B
    Sentry
    Doug the sales rep was responsive and ontime



    Follow-up to do the install could have been better; they had a bigger job ahead of me but I did not know that



    Dwayne and his crew came to do the install.  They were running behind on day of install but Dwayne did call to let me know they would be later than planned



    The install team worked well together, however, they could have been a bit more professional in appearance; there was no identification on their vehicles or clothes that they were the install team for Sentry.  They also had someone with them they seemed to be training; I was concerned about quality of work and/or voiding of the warranty with using someone they were training



    They arrived around 11 am and job was done around 7:15 pm.  By that time, it was too late for me to closely inspect the work



    The lock on the outside door did not line up properly.  I contacted Doug and he scheduled a time to come inspect the windows and fix the door.  Doug cleaned all the windows of excess caulking and fingerprints and fixed the lock on the door.  He accommodated my schedule and did this on a Saturday afternoon
    - LISA M.
  • B
    American Weathertechs LLC - Cincinnati
    Outstanding father/son and on occasion, wife siding crew.  Exceptional installation techniques.  Very conscientious - performed work as if on their own property - to the point of removing and doing over pieces they weren't personally satisfied with.  Gave our home a completely different look.  Beautiful work.  Done by Terry and Terry. 
    I also had replacement windows installed by American WeatherTechs (separate review on Angie's List), so I worked with the same rep., Jeff, who was knowledgeable, professional, and very helpful throughout the residing/guttering process. (I waited until the window project was completed (today 6/19/13), to write reviews.) 
    Except for the cost, I have nothing but the highest praise for this job, and would recommend this company and these installers to anyone. 
    Cost - They were competitive, but I still feel the cost of this project was too high.  However, I have nothing more than gut feeling to substantiate this claim.
    Terry and Terry really go the extra mile, and in my case installed all new exterior lighting fixtures that I'd purchased elsewhere, while residing our home.  Terry and Terry have their own technique for finishing corners and several other finishing techniques that enhance the overall appearance of the finished project.  We're very, very pleased with their work.
    - Jeffrey T.
  • C
    American Weathertechs LLC - Cincinnati
    The salesperson was informative and helpful in deciding which window to purchase.  The installation crew was fast, prompt, and efficient, finishing the project in one and a half work days.  One of the second story windows formerly housed a window air conditioner, and the sill had been modified to accomodate the unit, leaving the sill damaged and exposed.  The installer was able to use a sill from one of the windows I'd decided to eliminate, preserving it to it's original state of appearance and functionality.  This I appreciated very much, and I was not charged extra for this repair. 
    The window frames were previously stained-wood, which I later painted glossy white - so when asked,  I chose paintable caulking to be used by the installer.  Note to others:  Once the windows are installed, the installer will request you not open the windows for at least 24 hours so the windows can "seat".  The odor from the paintable caulk was so noxious, my family had to stay in a motel until we could open the windows. 
    Problems with this window:  Aparhantly, the window manufacter, changed the window latching system to a non-adjustable type.  So, if the upper and lower sashes don't alighn, the sashes won't latch properly, and there are no adjustments that can be made by the installer to make the sashes "fit", requireing replacement of both sashes.  We had to have several windows replaced due to this issue.  I am unsatisfied with this latching system.
    Additionally, The window sashes have an interlock system which interlock when closed.  These interlocks are made of very fragile material and break extremely easily if the upper and lower sashes are closed and don't align perfectly.  One must also applyt pressure from the correct direction when closing the windows, or the sash interlocks will strike each other and break.  This happend to several windows, requiring replacement.  I am extremeley dissatisfied with this flimsy, fragil material. 
    Due to the aforementioned window issues, we just (today) completed the replacement of misaligned latches and broken interlocks (6/19/13), and the windows were originally replaced with the new replacement windows on 11/8/12.  A very frustrating and  long drawn out affair.  The windows are wattented for life, parts and labor, so everything was corrected at no financial cost to be, but it was very irritating and frustrating to have spent so much money on what I believe is an inferior product. 
    Finally, all fo the windows upstairs collect moisture above the upper sash along the upper interior window frame.  Reps from American Weather Techs came out and did an inspection to determine possible cause.  They ruled out window installation as-well-as window construction.  A humidity meter I own registered the same amount of humidity upstairs in my home as down stairs.  None of the downstairs windows collect this moisture.  The company rep said that he would pay for a company to come out and check the humidity in our home to see if perhaps he could explain why the water was accumulating in the up stairs windows.  The American Weather Tech rep also said he would check with the window manufacturer to see if prolonged seepage of this water, which seeps down from the upper interior window frame through both window sashes and out the bottom sash to the exteriour window sill and finally outside will cause damage to the internal parts of the sashes.  This was 3/15/13, and as of this writing (6/19/13), I havne't heard back from American Weather Tech regarding these issues.
    Jeff, the American Weather Tech with whom I interfaced, was always professional and helpful.  I stated that I would use this company again, which is true, however, I would not recommend this particular window.
    - Jeffrey T.
  • C
    Window City
    Rep arrived on time, was personable.  Rep demonstrated windows, but during his pitch, he used terms like, "tell you what I'm going to do, for you, today, I'm going to give you this window for $".  I did not like the car-salesman approach.  The replacement window price was similar (a little less)  as other companies.  He also made bids on the roof and siding projects which weren't even in the ball park with the other six companies I had out (both were about $6,000 higher than the other companies chosen form Angies list).  I opted out.


    UPDATE: 10/30/12:  Ref. the provider's response below:  This is inaccurate - there was no hazardous condition nor material involved with my project,  specifically, no "lead".    I had the job done for $6,500 less than the Window City bid.  Other than a steep roof, this was a relatively simple nail-over job.
    - Jeffrey T.
  • A
    O'Brien Home Improvement Inc
    The roofers and the window men left the outside and inside of my house spotless. They were very clean and very professional. It was a very positive experience for me. I would recommend O'Brien and his workers to anyone.
    - Darwin S.
  • A
    Windows Direct USA of Cincinnati
    Had the job done in under 5 hours. Very professional.
    - richard n.
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Window Replacement Installers in Latonia

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