Grand Finale Cleaning Inc

A 124 Reviews

Founded 2003 • Angie's List since April 2009

Angie's List certified badge

Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM

Company Contact

1020 D.W. Griffith Lane Suite 4

La Grange, KY 40031

Description

Excellent service, from start to finish! In everything we do, we pledge honesty, dependability and a job well done. Our philosophy is to honor God with our business. Faithful adherence to a strong moral and ethical ideal guides all aspects of our company’s operation, as well as our personal lives. Rather than an expression of a particular religious belief, or a basis for exclusion, it is mandate for inclusion and a constant reminder for us to do the right thing, in the right way. We encourage everyone in the Grand Finale Cleaning family to live by principles of honesty, fairness and diligence. Communication is the cornerstone of excellent service. We promote proactive communication within our own company and with our clients, having a degree of responsiveness unparalleled in the industry. Prompt customer response is an example of our dedication. Our customer service representatives, managers, supervisors and specialists are devoted to providing a prompt, effective response to all of your requests. Ongoing employee training incorporates the most advanced cleaning process, products and equipment. Our training methods are always under constant development in order to take advantage of the latest innovations. Our “one maid-per-home” system insures your home receives the personalized care it deserves. When one of our associates is assigned to your home, the same person returns routinely. Regular quality inspections provide beneficial feedback to our associates to insure they are always improving. Inspections are meticulous and frequent, focusing on the details that separate good service from great. Our employees are encouraged to suggest ways in which our performance can be enhanced. Award wining....

Verified Reviews

124 Total Reviews
Reviews by Rating
A Rated
102
B Rated
13
C Rated
4
D Rated
0
F Rated
5
Read reviews by category
house cleaning (122)window cleaning (11)carpet cleaning (5)floor cleaning (4)home and garage organizing (2)upholstery cleaning (1)
Showing 1-10 of 124 reviews
A

RATED

11/12/2019

She did a great job and I would have kept her forever but she closed her business

DESCRIPTION OF WORK
House cleaning

CATEGORY house cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/23/2019

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], I believe you may have us confused with another business. We are still in business and would love to help you with your house cleaning needs. Please call our office at 502-222-0736. Thank you, DeLisa Mahanes
A

RATED

08/27/2019

They did an Excellent job! Their two jobs made this apartment look like a new apartment not ever used! I would use them again!

DESCRIPTION OF WORK
Oven cleaned & Bathroom tile

CATEGORY house cleaning

COST $143.1

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/27/2019

SERVICE PROVIDER RESPONSE

Thank you, [Member Name Removed]! It was a pleasure to serve you!
A

RATED

05/24/2019

Seth and Noah did an excellent job on the garage. Very professional and meticulous The crew in March for cleaning was also excellent. Christen and Ashley very professional also and gave great detail to their cleaning

DESCRIPTION OF WORK
House cleaning done in March and garage cleaning in May

CATEGORY house cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/21/2019

A

RATED

05/09/2019

I am confident in the trustworthiness of the employees.....they are efficient and competent. My house looks/smells great when they are finished. They will modify products used for environmental or allergy reasons at my request. They work well with my (large, but friendly) dog. They clean kitchen, small laundry room, living area, dining area, hall, master bedroom and bath, hall bath, and two small ...

DESCRIPTION OF WORK
Biweekly routine housekeeping services

CATEGORY house cleaning

COST $117

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/07/2019

A

RATED

02/23/2019

They're fantastic! Their cleaners do an excellent job. Their customer service with the office is great. Very reliable and professional service all around. Scheduling, deciding on particular cleaning tasks, their personnel - simply great (shout-out to Tracy!). We also had them over for separate deep cleanings. The monthly cleaning service is priced just right. Sure, cheaper services exist but in ou...

DESCRIPTION OF WORK
Monthly House Cleaning

CATEGORY house cleaning

COST $222

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/23/2019

SERVICE PROVIDER RESPONSE

Our pleasure to serve you with exceptional service. Excellent Service from start to Finish is our mission.
A

RATED

08/22/2018

We were in search of a cleaning service to not only do an initial 'deep clean' but to contract with us for a monthly service as well. Grand Finale came to the house, gave us a very reasonable estimate for the deep clean and for the monthly, so we scheduled. The folks arrived and saw a container of kitty litter on the fireplace and immediately said they couldn't stay because she was highly allergic...

DESCRIPTION OF WORK
House Cleaning

CATEGORY house cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/20/2018

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thank you for this wonderful review. We are so pleased that you are happy with the service. Welcome to the Grand Finale Family!
A

RATED

08/15/2018

Couldn't have gone better! From the first phone call to ask questions and schedule an estimate to timely & frequent phone updates until complete, our new (old) house is no longer full of cobwebs, dust, or sticky railings and doorways, etc. All the windows were cleaned, inside and out of cabinets & appliances, ceiling fans... DeLisa was so nice to talk to and we appreciated the options we had to do...

DESCRIPTION OF WORK
Move-in deep cleaning

CATEGORY house cleaning,window cleaning

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/06/2018

SERVICE PROVIDER RESPONSE

Thank you for this wonderful review. We are so pleased that you are happy with the service. Welcome to the Grand Finale Family!
F

RATED

05/08/2018

Appointment tentatively scheduled with confirmation to follow. No confirmation. Rescheduled appointment. Two days before appointment received a call to confirm appointment on incorrect day. Rescheduled. One day before received call saying needed to change my appointment in order to accommodate another client. Unacceptable! I will not use this company which is unprofessional and unreliable.

DESCRIPTION OF WORK
Residential house cleaning.

CATEGORY house cleaning

COST $222

SERVICE PROVIDER RESPONSE

We do apologize for any confusion when trying to set up your account for cleaning. We were very prompt at the time of the estimate given, arriving actually early with a call given to make sure an earlier time slot would work. The confusion occurred when trying to set the job. We did NOT clean for this gentleman. We were trying to accommodate a request for two cleaners, frequency of every 8 weeks, ...
A

RATED

04/18/2018

This was a surprise birthday gift and everything went perfectly. I contacted Grand Finale on a Friday asking if they could come at a specific time on Tuesday when I was available. DeLisa arrived exactly when I had asked! The crew also accommodated our schedule so that it could truly be a surprise and adjusted her staffing to ensure everything was done in a somewhat short day. The crew was very pro...

DESCRIPTION OF WORK
Whole house deep clean

CATEGORY house cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/18/2018

A

RATED

12/07/2017

I hired Grand Finale after I had contacted two other cleaning companies who either did not return my call or simply did not show up for the estimate. Grand Finale, however, was different from the start. Professional, showed up on time, made a list of things to clean, gave a good estimate. Then the cleaning: Perfect. Two cleaners who were super professional and did an amazing job around the house. ...

DESCRIPTION OF WORK
We needed a deep, deep house cleaning after a major renovation. Despite all kinds of protection, there was dust everywhere and in every shelf and cabinet. Plus, we couldn't really do a lot of regular cleaning since the house got dirty every week from the construction. This lasted for three months.

CATEGORY house cleaning

COST $600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/01/2017

Services Offered

Residential maintenance cleanings : Weekly , Bi-Weekly or Monthly One time residential deep cleanings Move In / Out Cleaning Office Cleaning Carpet Cleaning Tile Cleaning Hardwood Floor Cleaning with a commercial Bona machine Garage Cleaning Unfinished Basements Window Cleaning New Construction

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
MasterCard, Discover, Check, Visa, American Express
Senior Discount
No
Emergency Service
No
Warranties
No