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Deck And Porch reviews in La Grange

  • F
    Donn's Decks
    As previously stated, he never followed up on giving me an estimate for the deck I was wanting. After several phone calls placed to him by myself, and him not following up, I gave up on making any further contact with this contractor for the project. I got in contact with several other contractors and got what I needed from them. I've seen Donn's Decks ad in the Oldham Era for years, and saw that he has an A+ rating from Angie's List, but I have to ask HOW and WHY? This contractor only follows up with customers when he feels like fooling with them, and cannot be counted on. He merely wasted my time! If he can make his living performing (or not) his job in such a manner, then so be it, but consumer be warned...You may be wasting time trying to get this person to follow up giving you a proposal on your desired project.
    - Paul M.
  • F
    Nu Wood Works
    Nu Wood quoted the work and I send them a check for money down in early April. I told Mark I had a big family event at the my house in June and he told me he could get it done. I know weather was bad but I had nothing but delays & excuses. First I was told they would start Thursday May 12 then I was texted on Monday May 16 that they would start that day. I was text that much pressure washing was completed that week and had to send Mark at Nu Wood pictures of my green deck to prove no work has been done. After a bunch more texts I was told they would start on May 23 again nothing done! On Wednesday May 25th I was text and told my deck was "clean enough to eat on". I called my wife who was home all day and she said no one pressure washed at all. Again I sent pictures showing no work was done! Mark called me Wednesday night to assure me he was on top of everything as I was very upset. He hold me, Chris, is best guy would be at my house first thing Thursday and would get it pressured washed. He would give me my money back if the pressure washing was not done by Thursday and the work would be completed that weekend. Chris even called me at too and said he could even do it if it rained. Thursday I received a call from Chris at 12:53 pm saying it was going to rain Thursday late afternoon and now did not want to pressure wash. (it did not start rain until after 3:30 and the day before he said he would pressure wash in the rain) When I got home I found that no one from Nu Wood had been at my house that day. Because it was apparent NU-Wood would not get done in time. My wife and I took off work on Friday and cancelled our annual family travel plans for Memorial Day weekend & did the work ourselves.
    - Craig R.
  • F
    Donn's Decks
    We had contacted Don on January 9th to schedule a estimate on how much a new deck would cost. He said to give him a couple of days and he would get back to us to schedule the appointment. Well needless to say he never called us back and we attempted to contact him another time. Don never got back to us. I don't know how companies can run like that and not get back to you, that just isn't good business. I would never run a company and not go out to try to gain more customers. That's unprofessional and there's no excuse for it. It's sad when you try to use someone locally and they don't seem to care. Some of these people have reviewed that he did a amazing job on there deck, but it makes you wonder how many times they had to try to track him down to get him to come out to an appointment. I feel that if someone wants you as a customer, they'll do whatever it takes to gain you as a customer. I would not recommend him, seems very unprofessional.
    - Matthew T.
  • A
    Blunt Brothers Construction
    Going by the categories above:
    Price - overall it was a great price - reasonable and affordable.  While we had very slightly lower quotes, Kyle's confident and punctual service, cheerful demeanor and solution-finding, can-do-it attitude clinched the deal for us.  Sure enough, it was an excellent value for a reasonable price.
    Quality - Used good materials - the finished product looks amazing and is holding up well.
    Responsiveness - We were able to be in contact with Kyle whenever we needed, either by phone or text.  He was quick to answer any questions, give valuable suggestions and kept us posted on the progress of the job and what he'd be doing next.
    Punctuality - This is the first contractor who actually showed up at the time he said he would!  The job itself actually took a day or two longer than first estimated, but part of the reason was that we asked for an extra gate to be put in, and then needed a bigger size.  For all of that, Kyle worked with us really easily.
    Professionalism - yes, definitely.  And at the same time, he has an easygoing manner and is very family-friendly.
    Some highlights:
    Kyle stayed within the estimate he gave us, even though throughout the project he and his team were ready to throw in helpful extras.  For example, we decided on including this tree stump that's in our yard within the fence, because our little ones have fun playing around and on it. However, after they left our 2 year old fell from the stump and got a bruise on the face. The next day, when Kyle and his team saw that, he immediately said that they'd remove the rough bark on the stump and round off the edges, making it all smooth and much safer to play on.  This was above and beyond the call of duty, and he did it just because he can't stand to see kids hurt and has fun working hard! No extra charge.
    They also took out an unruly bush that remained when they tore down the old deck (including the roots of the bush) and hauled it away too.  Again, no extra charge. 
    Moved a fence pole after it was set, when we realized we wanted to extend the fence a little further.  No complaining, no extra charge for labor, only for the additional fencing needed.
    We are very well pleased - even 3 months after the completion of the work!
    Will definitely be calling Blunt Brothers (a family business) next time we need work done.
    - Alison G.
  • A
    Klempner Design and Construction LLC.
    Waited longer than expected due to delays in delivery of materials, but this was no fault of Klempner Design and Construction. Once materials were received, the project was completed promptly and to my satisfaction. It was a pleasure to work with Aaron and his team. I will definitely seek their services again for future projects.
    - Julie P.
  • A
    Adams Construction Services Inc

    A little slow on starting, then tried to start when we were gone for a week. Had to stop them till we came back home. Had a few other small problems, but they worked them out.

    Very professional job and the deck looks great.

    Will use them again.


    - Gary B.
  • A
    Vincent Abell Contracting Inc
    Work was performed from late Nov thru end of Jan. Due to the cold winter and snow, there were several days where it was just too cold to work with material. They did work on cold days and brought heater with them. Felt sorry for the installers as some days were quite windy (we sit up high) and cold. Hours worked per day was about what I expected and the timing to completion was not critical as it was winter and wasn't using the deck. Price was based on materials and labor, so time was not a factor in the cost.  They need to come back when it is warmer to finish up a few things. Brad Abell was my main contact. He was responsive to phone and email (email most convenient). He explains in detail the work that will be done, but suggest as with any work you have done, be clear and get in writing what exactly they will do (haul away old material, hours, clean up, etc.). We did a walk through at the end and have a punch out list of a few items they need to wrap up. I trust Brad will be back to take care of it. They are not the least expensive guy in town, but I felt I got my money's worth. This was a big project for a deck that is 384 sqft and 10' off the ground, and a 225 sqft screened in porch.
    - Andrew p.
  • A
    Steve Dean Construction Co
    Better than expected. I like how Steve uses common sense advice to recommend and/or educate me about ideas that I have. He isn't just a builder or remodeler that is going to do it because he's getting paid. He wants to do the best job possible and with over 25 years of experience, he has alot of good advice for how best to do things. He provides quality craftsmanship either by performing the work himself or overseeing his sub-contractors very closely.
    - Debra T.
  • A
    Fresh Colors Painting
    Excellent job!! Will use again
    - Ida L.
  • A
    Donn's Decks
    unknown
    - Bradford R.
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Deck And Porch Contractors in La Grange

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