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Find Top-Rated Independence Air Duct Cleaners

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Air Duct Cleaning reviews in Independence

  • B
    It went well but not all services were provided that are shown in their video. They do NOT wash the vents, they blow them. We specifically asked the people that came and the response was oh, no we blow those. So it should be taken out of the video and off the website. They guys that came were very nice and did a good job. They showed before and after pictures. Not sure we will have our ducts done again, they really weren't that bad but husband has severe dust allergies so we had to do this however blowing the vents instead of taking them outside and washing them was not ideal for our situation.
    - Julie S.
  • A
    Two guys showed up and told us what they were going to do before they did it. They even showed me pics of the dirt in the duct work. The owner even showed up when they were finishing to make sure all was going well. It was terrific. The entire house smells better since the cleaning and I have not been sneezing as much either. That surely was the desired result. Thank you for your prompt and curteous services. Would/will hire again!
    - Jeffrey H.
  • C
    The good: My fiance was at the house while they were here. She told me that they were on time, all dressed in clean, matching uniforms, and were very polite and courteous. Overall she thought they were very professional. The bad: I know they did something, because they drilled and plugged holes through all of my basement ducting, but otherwise I can't tell if anything was cleaned. Pulling off the registers, it's still visibly full of dust and dirt below in most of them, and if I reach my arm down into the duct many were still full of dust balls. I just wish I could attach pictures of it.
    - D S.
  • D
    I criticized the bait and switch at which time the technician gave me a lot of attitude after declining, COINCIDENTALLY my Papillon got out of the house--. For the first ever time on her own. I frantically searched for her, and ran outside calling for her and started a house to house search. Thankfully I found her. He was very cavalier about it. I found this very upsetting especially when he blamed her getting out on me. It never happened. The total price he wanted to charge was $1500.00. I checked on the list and decided it was a good thing I did not go with the price. The $49.95 special is not in fact not true. The unlimited vents not true. I had six vents cleaned and only the grates of two returns, If I wanted all the vents cleaned and returns it would have been about $500 more. Use the company if you want, but not the coupon. My little dog, besides being a show dog lineage, is my best friend. Losing her would have been a great loss. Monetarily but most of all like losing a child. I am still upset about it. Be careful because the tech might just get careless with everything when turned down for higher costs. 
    Always check Angie's List first. I did check while he was still here. I'll never do that again. It will be before that first call.
    - Jeanette J.
  • A
    They do an excellent job. They are very professional. They had to come back twice. The first time the equipment wasn't working, and when they did the job, it took them about an hour and a half. Two techs came out.
    - Mary L.
  • B
    I purchased a Big Deal for air duct cleaning.  A Saturday appointment was available the week I called, which was great.  The crew arrived on time and went right to work and finished in about two hours.  It's difficult to tell with air duct cleaning just how good a job was done, but it does seem like air flow is slightly better after the service.  My only complaint is that I discovered after the crew had left that one wall was scraped near the air return (as if the return cover had scraped against the wall while being removed/replaced), and another vent cover was covered in dirty fingerprints, and the (newly painted) wall around the return also had significant smudges.  I'd probably still hire them again in the future, but I'd pay a lot more attention to the work areas before they left.
    - Becky B.
  • B
    They cleaned our air ducts after we had remodeled our basement and had
    drywall dust throughout the house.  This was an Angie's List special.  I
    thought they did a good job.  The employee was very polite and
    courteous and seemed very thorough.  I had a newborn baby in the house
    and he tried his best to not disturb us.  My husband was not happy with
    the hole that they cut into the side of our furnace, but I had done my
    research and found this to be a standard with the air duct cleaning.  I
    had informed my husband previously but he didn't remember until he saw
    the hole (which they did seal up after the cleaning).  Honestly, the
    only reason they are getting a B instead of an A is that I wish they
    could find a way to not have to cut that hole. 
    We have also
    used them since then, for a furnace repair on Christmas Eve.  They sent
    someone out last minute and were able to diagnose the problem and order a
    new circuit board.  But, it being 5pm on a major holiday, they couldn't
    get a part until the day after Christmas.  Luckily, the temperatures
    were mild and we were able to use our gas fireplace.  They did the
    repair promptly the day after Christmas.  Then it stopped working
    again.  They came back out immediately.  But the new employee found out
    that our thermostat wasn't working properly, which makes me wonder if
    the initial diagnosis was incorrect and we never needed the $700 repair
    in the first place.  Our home warranty is going to reimburse us for it,
    but I still wonder??
    - Carey B.
  • A
    They are very fair and give a good discount. They called me and offered a special during the summer when their business was slow. They are always prompt, arrive on time, and are very efficient. They are understanding when appointments need to be rescheduled. They don't seem to rush through the job and they do good work. They are very pleasant and I feel comfortable having them in my home.
    - Mary L.
  • A
    They were very good. They were very nice and thorough. They went the extra without asking.
    - amy n.
  • A
    - Travis C.
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Air Duct Cleaners in Independence

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