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Pest Control reviews in Highland Heights

  • A
    This company is truly exceptional. From the start, they made themselves available to answer any questions I had, and went above and beyond to give lengthy explanations of what I asked about. This is a family-owned business which provides very individualized customer service. They are also very involved in community service regarding pest control, and their exceptional knowledge and concern for their customers shows. Every single person I dealt with was friendly and competent. When it came time for the treatment, the guy who was scheduled to do my house had a medical emergency, and instead of cancel on me, the owner of the company took it upon himself to complete the job so I wouldn't be inconvenienced. You could not ask for nicer people. I will call them for all my pest control needs.
    - Elizabeth M.
  • A
    As a first time home buyer, I wasn't sure what to expect. Steve and Dan were very friendly, honest, and professional. You can tell they work for YOU and not the $$$ or the realtor. They were very thorough and were sure to explain things to me in a language that I could understand, frequently giving me their own personal suggestions on how to fix certain issues and deal with certain situations appropriately. The inspection couldn't have gone smoother and I'm glad I picked Independent Home Inspection!
    - Kyle S.
  • A
    Scherzinger Pest Control
    It had turned cold so the ants were not out when the agent arrived to treat them before we had our Easter dinner guests this weekend.  He treated the top edge of our counter by the window, about a six foot wide space, with a liquid in a bottle with a tube top.  He said he'd be back this Saturday to treat outside and find the ant's nest.  We were home and out in the yard all day Saturday and he did not show.  This same agent has terated our house several other times, including the termite stations. On past treatments he has broken our plants near the foundation.  This prior treatment he broke a main branch of a barberry plant that we were trying to revive.  I didn't report this but wish I had at the time. 
    The day he treated for the ants, he was gone in less than 15 minutes.  In the past, with our last serviceman, he was thorough and the treatments (for wasps and tiny ants) were effective.  This newer service tech, is the speediest one ever.  Blink and he's gone
    Today we are overrun with ants again and are probably going to move dinner to my brother's house because of that.
    We've had Scherzinger since 1997 for termite prevention.  I would drop them in a heartbeat but we're worried that if there are termites in the future, we won't be covered by warranties on the Centricon system!

    Update!  Scherzinger called on Monday (today) morning after I had posted about bad service and came out with a manager and our prior technician.  He will now be handling our work.  They spent several hours here going over where the ants could be coming from and treating for them.  They also serviced the areas where we get wasps that the newer tech said they did not do any longer.  Apparently they do perform that service.  Why he had told us that is unknown but I have my own opinion that he was just not in the mood to treat that because it requires a long pole and sprayer.

    A nyway, they performed the correct service and were very concerned that the job be done correctly and that we are satisfied.  I consider this matter closed and we're happy that we have a goor technician working on our house now.
    - Paul S.
  • A
    He went over and above to answer my questions. I had just random questions about bedbugs and he took me all through it and we talked about something else and he was happy to do it. I would absolutely use him again in the future.
    - Christopher W.
  • A
    I found pinholes in my wall and small flying insects around the house. I soon discovered online that these were termites leaving the nest for mating season. I contacted three exterminators but at the height of termite swarming season, the others didn't return calls very quickly. I was able to set up an appointment with Chuck right away, and was impressed with his obvious expertise. I went ahead and hired Chuck instead of waiting for a second opinion from the other guys. Chuck injected termiticide around the entire perimeter of the house and through the concrete basement floor slab in the area where the termites were living. The work came with a one-year renewable warranty.
    - MARK B.
  • A
    Ace Exterminating
    Earlier in the week I had a snake in my house. I got that chased out by my heroic brother in law. When we turned the recliner over in the living room, I noticed the mouse droppings. I knew I had them in the garage, but didn't realize the were inside the house. I started looking in the cupboard and found a mouse sitting there looking at me. I got rid of that one and then found all the food that they had gotten into. I knew then I had to take action. After the first couple days, I think we got the majority of them. Still have a stragler or 2 that are avoiding the glue strip. Overall, I appreciate Ace coming out and providing me with a method to take back control of my home. The technician was friendly and explained things to me as he went around checking things.
    - Carolyn L.
  • A
    Greenix - Cincinnati
    Well and quickly
    - Robert L W.
  • A
    Sure Thing Pest Control
    Very pleased. Signed on for a yearly contract.
    - Cynthia B.
  • A
    Sure Thing Pest Control
    - Mary Beth B.
  • B
    First Choice Pest Control
    - Judy W.
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Pest Exterminators in Highland Heights

Companies below are listed in alphabetical order.

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