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Plumber reviews in Hebron

  • A
    Distinctive Design Remodeling
    We were hoping to get our basement finished before winter, a tall order considering we started looking for a contractor in September. DDR was very prompt in responding to our request for a proposal, and was able to fit us in. They were able to start our project the week after we signed the contract. Because we were flexible in our schedule and were doing the painting and floors ourselves, DDR fit us into their schedule when there was an opening. This might not have worked as well had we contracted out with others for the painting and floors. The project manager, Chad, stayed on top of everything. He kept us posted on who was going to be at the project and when, The electrician spent a lot of time with us to make sure the lighting and outlets fit the future use of the space. The designer who worked with us initially was very good, but Chad helped us work through some design decisions we had made in areas were something could work in theory by was maybe not the best choice. We are happy with how everything turned out. There are always things that come up during a project, but all issues were resolved in a timely manner to our complete satisfaction.
    - John G.
  • D
    Richardson Plumbing
    2 service call visits and it still wasnt fixed. They were polite on phone but their services were not effective. They were talking about drilling and concrete. That was not necessary to fix the problem. I noticed in other reviews that they stress they are a Christian based family, I am a Christian also. I felt like I was being taken advantage of, especially when I hired another plumber that fixed the problem.
    - Hilda S.
  • A
    Bob Fish Plumbing LLC
    Bob and his son did a great job fixing the problem. They were very nice and took time to thoroughly explain the problem and the fix for it. Their charge was very reasonable. I will definitely call them again if I have any other plumbing problems.
    - Hilda S.
  • A
    Jim Brock Plumbing & Electrical Repairs
    Jim was promptly available and showed up exactly when promised. He had most materials with him and made a quick trip to his supplier to get the rest. He is polite, respectful and does very good and honest work. Highly recommend him!
    - MATTHEW F.
  • C
    Rotorooter
    It's a very mixed bag. We've used RotoRooter in the past to handle a sewer back-up, and they did a good job at a reasonable price. For this visit, the tech missed his window by 2 hours, BUT, he did call to tell my wife he was running late. When he arrived, he only had one hose bib on his truck, even though we specified two bibs on the online appointment request. He went out to get a second one. After he removed the busted ones, he realized the bibs he had were not the right size, so he had to go back out to pick up two more. Once he came back with those, the install was relatively quick, maybe 2 hrs. But, because of this, my wife lost an entire day while this was all being done. My big concern is the pricing. RotoRooter works off a flat rate for jobs, so always make sure you understand what their cost is. Because we needed two bibs installed, they billed it as two separate jobs, but gave a discount on the second job. Initially, he told my wife they could not honor the Angies List coupon, but relented on that. Even with both of those facts, the quote for the job was $700. He told my wife this upfront, before starting the work, and not knowing any better, she agreed to move forward. Had I been home, I would have sent him away, as I felt this was too much. I explained this to my wife while he was picking up the initial second bib, and she called customer service to discuss. They were nice, and gave us an additional $50 off. But, I still felt this was too much, and spoke to Jim, the office manager. We did not see eye to eye on this, but he was polite, and agreed to only charge us the cost of the parts, rather than their mark up. For the record, their markup on the parts is about 50%, which I think is very steep. I'm not against a company making a profit, but that's too high. My only additional complaint about the job is that he didn't seal around the new hose bibs, neither inside or outside. This is a simple fix, and I can work a caulk gun, but, it was disappointing to discover (see pictures below)
    - MISTY H.
  • F
    Schneller Plumbing Heating & Air Conditioning
    I chose Schneller because I liked the salesman. I called and got an estimate on the 28th of June and hired them in August and we scheduled an appointment. A day or two before the scheduled apt, I received a call from them wanting to push back the scheduled apt. They offered me a discount so I decided to wait. The Schneller plumbers showed up the next day without notice. I wasn?t prepared and they said they had to wait on another truck to arrive anyway. I let my dogs out and went back to check on the plumbers and they were gone. I called the company and they said they couldn?t do the job because they would have to dig up my driveway. I have had several plumbers out and knew that they would not have to dig up the driveway. I called Jolly Plumbing and they showed up to fix the waterline on Monday without digging up my driveway. Having to wait two weeks for Schneller to do the job and then telling me they couldn?t do the job cost me money and a higher water bill.
    - Millie M.
  • A
    Joe Lay & Sons Plumbing Co LLC
    Very well. I was very happy to have the plumber, he really seemed to know what he was doing. When I called the office, I was told that they were no longer running the Angie's special, but since I had already paid, that they would honor it. I don't understand why the offer was still valid on Angie's list, I hope someone is looking into it.
    - Cecilia N.
  • A
    Tarvin Plumbing
    The office was quick to respond to scheduling an appointment and the plumber arrived right on time.  He fixed the leaking pipe and cleaned out the drains in a timely manner.  The pipe began to leak again the following day and they promptly sent out a plumber to remedy the issue.  They were all very friendly and professional.
    - Sandra S.
  • A
    Atlas Drainage Systems
    Ed came out to do the estimate and spent a considerable amount of time explaining to me what needed to happen.  Before he would do any work, he came back with a camera that he ran through all of my drain pipes in the yard, discovering that several were broken or damaged in some way. At that point, we decided to replace all of the drainage pipes in my back yard.  Ed also does the work himself, so there is no misunderstanding with the job at hand. Despite having to dig several tranches throughout my yard, they were very neat, and kept the yard clean.  Where there used to be a swamp, is now dry land!  When finished, they put new grass seed down and covered it all with straw.  Ed is a good, honest man who does quality work.  I would recommend him to anyone in need of repairing any drainage issue.
    - Kristin H.
  • A
    Bob Fish Plumbing LLC
    I called Bob Fish after having my water turned off due to a water main break.  Bob returned the call immediately and set up an appointment for the next day.    With in 3 days Bob had the work completed and everything is back to normal.  I was even happy with the way the yard turned out?even though the grass is gone, the ground is even and will be no problem to reseed.
    - Teri F.
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Plumbers in Hebron

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