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Recent Mattress Store Reviews in Glendale

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    Elite Moving & Packing LLC
    Everything about my experience with the Elite Moving Company was top notch. Responsiveness & Estimates - 5-Star Darrin was very quick to respond to my estimate request as well as some follow-up questions I had. Additionally, I didn't feel like I was being "nickle & dimed" along the way. The Elite Moving Company offers a very good hourly rate that doesn't then turn into a surprisingly expensive rate when all is said & done. If you provide the Elite Moving Company with all of the correct information up front (don't surprise them), then they can provide you with an accurate estimate without any surprises. Customer Service - 5-Star Darrin and his team were very professional, friendly and accommodating. As mentioned above, Darrin & his team were even kind enough to make an extra stop for me that wasn't originally discussed due to a change in situation as well as moved an extra piece of furniture out of my brother's basement. Many thanks once again to Darrin and his team for making moving a less stressful then it needs to be.
    - Natalie G.
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    Mattress And More
    We were very pleased. The showroom people were extremely helpful, and helped us determine exactly what type of mattress we wanted. They allowed us to lay on the mattresses and do comparisons of firmness. They helped us narrow it down to two choices and even guided us to the lower priced of the two. They were professional, efficient, patient and set up delivery for the next day. They even checked the internet to see if better pricing was available and dropped the price they gave us by $50 to match a competitors price. The delivery guys were on time and helped us to set up the bed. They also removed the old mattress for us. Overall, a great experience and I would recommend them to anyone in the market for a mattress.
    - John W.
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    Sleep Outfitters
    I went to Sleep Outfitters around 3 PM on a Tuesday. The showroom is clean, well organized and uncluttered. I told the sales representative what I was looking for and they showed me a few options. They never pressured me to upgrade. They gave me the best price for quality I could find. They said they could deliver following day and would call before showing. At 11 AM Wednesday morning, two very nice folks rang the door and installed the bed in about ten minutes. It could not have been a better transaction. By far some of the best people I have worked with in awhile, regardless of product or service.
    - Edwin D M.
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    Sleep Outfitters
    The price and quality were excellent.The delivery service was excellent.No complaints.
    - Ernest M.
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    Mattress And More
    I was recommended a few models based on my needs, and I was able to lay on the matress, throwing the pillows off the bed. It was nice because there was no plastic on the bed, and they let me do what I needed for my situation. He even brought me over a magazine to read, which was nice for the general manager to do. While they were doing this, they had mattresses being delivered, probably 14 mattresses or so, and when I asked the delivery people some specific questions about the dimensions of the mattress and pillowtop the man was able to answer all the questions even though he only delivered mattresses. He then told me he was the vice-president of the company. There are 11 locations, and for him to deliver mattresses on a hot Saturday says something. That's just the way they operate; the sort of hands-on approach that doesn't surprise the store-owner when the vice-president unloads mattresses with his son. I also got a reasonable price on my king-sized mattress, which ended up being half the price of my queen-sized that I bought ten years ago.
    - Marta W.
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    Sleep Outfitters
    We visited the Fisher Park Drive (Westport Rd) store twice in August to check out Tempurpedic mattresses. The salesman, TomW, was helpful both times. After the first visit and narrowing our selection, I went on-line to do some research at sites like Sleep Like the Dead and Consumer Reports. We almost went with a similar mattress (at least it seemed so) from a highly regarded on-line retailer, Bed in a Box. For a number of reasons however, we decided to go with the Tempupedic (even though it was about $1000 more). They were able to deliver the next day. The delivery guys were good and moved our old mattress downstairs to a spare room. All-in-all a good experience. We love the tempurpedic, though it seems like a lot of money for a mattress.
    - Jerry G.
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    Mattress And More
    I went mattress shopping and this was the 2nd place I stopped. The manager was very friendly and professional. She listed to me and what my needs/wants were and actually spent quite a bit of time showing me around the store, having me try different mattresses and explaining the differences in each type of mattress. They quoted me a price which was acceptable but I decided to go visit one of their competitors to see what type of deal they could give me. After visiting the competitor I promptly came back to Mattress and More and told them what the competitor's offer was. They did not hesitate to match it and they even beat it by $5.
    - Daniel H.
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    Sleep Outfitters
    I purchased the twin Mattresses on a Monday from Carol and went back on Friday and purchased a King set for my elderly Mother. Carol was very helpful both times. Scheduling delivery for the king set was really the deal breaker. We needed it delivered by 11am the following Monday. I did get a call on Monday from the delivery crew with a delivery time of 1:00 pm, but I am happy to say that once I explained the situation, they delivered the mattress before 9:00 am. I was very happy and would do business with them again. The prices were very reasonable. The delivery men also removed an extra old mattress set for me at no charge!
    - Kyle W.
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    Mattress And More
    I went to the Mattress and More located at 2106 S Hurtsbourne Pkwy 502-495-6140 in the strip mall by Chuck E Cheese. There are 15 locations within their website. I was helped by Donna who was VERY friendly and knowlegeable about mattresses overall. I went in later in the evening before closing on a Friday with my own price range and style already in mind. She was able to explain to and show me the differences between mattresses and help me find just what I was looking for as I had been doing my research but was by far a professional like her. Mattress purchases should be treated with as much research as car purchases in my opinion, no matter what price range you intend to spend. You are encouraged to lay on the beds and move around the way you would at home. I narrowed it down to two sets and she allowed me time to lay and think with no high pressure sales tactic. I made my decision and bought the set which was delivered that Sunday promptly. I hope the overall experience in the long term (wear and such of the mattress) will be as great as the purchase. I HIGHLY recommend Donna, she also works at the Outer Loop store. Under this type of purchase, previous comments by others may have been under different ownership or management and I encourage you to make your own decision by shopping there.
    - Rebecca A.
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    Sleep Outfitters
    My husband and I spent 1.5 hours in the store on Sunday. There were no other customers so the salesman \ manager spent a lot of time answering our questions and helping us understand the options available. We were encouraged to lay down on several beds. After doing some research later that night, I returned to the store the next day for a final test on the mattress we selected. I ordered the mattress in the afternoon. They offered to deliver the next day but I had a conflict and asked if they could deliver the following day before noon. I needed to leave for work by noon. He added notes to the sales order to deliver before noon. But someone failed to tell the delivery team. By 11:45 I realized there was a problem. They planned my delivery at the end of the day, at 4:00. Although it was an inconvenience, my husband came home early and the delivery team agreed to wait until 4:30. The mattress was delivered without any issues. It was exactly as expected and we had a good night sleep.
    - cindy S.
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Mattress Stores in Glendale

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