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Cell Phone Service reviews in Glasgow

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  • I am in sales too, and this is more about ATand T than the general staff or the store...but honestly, when there is an upsell (meaning you buy into more expensive services) ATand T should not charge more!!! There is a $36 per phone (and IPAD) when you upgrade your services to add DATA... did you know that? I am a Travel Agent, and if someone books an oceanview room over a standard room - which is called an upsale in sales lingo... I do not penalize them by charging them an addidional $36 fee! This should be illegal to do! Now a downsale (where someone had booked an oceanview room and changes it to a standard room) I can see charging a fee, as this means less money is being paid than the original booking...why is this not the way cell phone operators work? I can see if I had a certain cell plan and decided to go with a cheaper plan (which would be considered a downsale) ATand T Charging the fee. WTH???????
    - Belinda E.
  • I paid them $100 to upgrade my service and they stabbed me in the back.The CSR told me that any time you pay a down payment, it's like throwing your money away - it's company policy not to give it back. They told me they would charge me $19.99 per month, then they turned around and said they'd charge me $399 which could go up to $1500. They said that because I didn't have internet service in my home, I can't get cell phone service either. In the end, I didn't get anything!
    - Vernon A.
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Cell Phone Companies in Glasgow

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