Lovell's Hardwood Flooring

A 108 Reviews

Founded 1995 • Angie's List since April 2008

Angie's List certified badge

Licensing

Licensed
  • Trade License Number
  • Lovehar8700
Bonded
Insured
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Hours

Monday
8:00 AM - 4:00 PM
Tuesday
8:00 AM - 4:00 PM
Wednesday
8:00 AM - 4:00 PM
Thursday
8:00 AM - 4:00 PM
Friday
8:00 AM - 4:00 PM
Saturday
8:00 AM - 4:00 PM

Company Contact

1029 S Ft Thomas Ave

Ft Thomas, KY 41075

Description

One of greater Cincinnati's only CERTIFIED Angie's List hardwood flooring contractors located in Ft. Thomas, KY. We are family owned and operated. We offer dust free sanding. Call today for your free in-home estimate. We under promise and over deliver!...

Verified Reviews

108 Total Reviews
Reviews by Rating
A Rated
87
B Rated
7
C Rated
6
D Rated
4
F Rated
4
Read reviews by category
hardwood flooring (105)flooring (53)floor cleaning (7)
Showing 1-10 of 108 reviews
A

RATED

12/07/2020

Bobby and his crew were great! Bobby was a wonderful, responsible project manager, who stopped by at the beginning and throughout the project to ensure everything was done correctly. His crew is full of efficient, really great men and we are very impressed with their work. They arrived on time every day, did expert work, and completed the project much quicker than we expected. I would highly recom...

DESCRIPTION OF WORK
Hardwood floor installation

CATEGORY hardwood floor repair

COST $12,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/30/2020

SERVICE PROVIDER RESPONSE

Thank you for hiring us for your project! We enjoyed the conversations & working with you both! Have a great holiday season!
A

RATED

11/21/2020

Great — fast service and the results are what we hoped.

DESCRIPTION OF WORK
Sanding & Finishing

CATEGORY hardwood floor repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/20/2020

SERVICE PROVIDER RESPONSE

Thank you for your review! It was our pleasure to serve you!
A

RATED

11/21/2020

Floors are beautiful, service was done well and efficiently. Bailey did a wonderful job and I would highly recommend this company!

DESCRIPTION OF WORK
Sanding & Refinishing

CATEGORY hardwood floor repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/06/2020

SERVICE PROVIDER RESPONSE

Thanks so much! You were a pleasure to work with!
F

RATED

11/18/2020

They only had one employee who worked at our house. He stole from us and the company has done nothing to remedy the situation. It was discovered that the employee had an extensive criminal record and was in our house unsupervised! The finished product was not good either. Do not use this company.

DESCRIPTION OF WORK
Hardwood refinishing

CATEGORY hardwood floor repair

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/05/2020

A

RATED

02/15/2019

Very professional, worked with my schedule and did a good job.

DESCRIPTION OF WORK
Floors sanded and refinished.

CATEGORY hardwood floor repair,floor cleaning

COST $1,150

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/19/2020

SERVICE PROVIDER RESPONSE

It was a pleasure working with you on your project! We appreciate your review!
A

RATED

11/22/2017

Bryan and his crew did a fantastic job. They were very thorough in setting all nails, filling where needed, and even gluing down some spots. They were very professional, did a phenomenal job on the sand, and the coats of urethane were expertly done. The floor looks FANTASTIC compared to where I was before, and I am really pleased with the results! The kitchen which has a newer floor looks immacula...

DESCRIPTION OF WORK
I have an old house built in 1921, and the floors were potentially original (oak). I needed to have the floors redone, and the tongue and groove was starting to show etc. So the floors were looking ragged. Luckily I had Lovell's come out and take a look, because another quote I received was to replace the floor for 13k.. they were very honest in telling me that they had the ability to simply refinish without having to replace.

CATEGORY flooring,hardwood floor repair

COST $4,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/21/2017

A

RATED

12/22/2015

They did an excellent job and everything looks beautiful. 

DESCRIPTION OF WORK
They refinished my hardwood floor.

CATEGORY flooring,hardwood floor repair

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/15/2015

D

RATED

12/19/2015

We accepted a quote from Lovell's on May 6th for what we were told was a 4-6 day job. We wanted our floors to be whitewashed and sealed with Bona Traffic HD. We already had 4 gallons of the Traffic HD, and the quote specified that the price included our 4 gallons and everything else would be supplied by the company. The owner of the company, Bobby Lovell, quoted the job, and told us we could choos...

DESCRIPTION OF WORK
Sand, stain, and seal ~2000sqft (entire house) of oak floors

CATEGORY flooring,hardwood floor repair,floor cleaning

COST $3,400

SERVICES PERFORMED? Yes

WORK COMPLETED ON 05/20/2015

C

RATED

09/04/2015

When the estimate was done , I was told this was a family business with no subcontracting, so I was quite surprised when 2 Hispanic gentlemen came to do the work. Okay, but surprised.  I had contacted the company twice prior to the start day to inform them I would not be present on the first day until around 930-10 to choose the stain color, speaking once with the owner.  I was told this was okay ...

DESCRIPTION OF WORK
Sanded and stained hardwood in kitchen and entryway.  Installed new toe strips on the same.

CATEGORY hardwood floor repair

COST $2,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/02/2015

D

RATED

07/13/2015

They did a terrible job the first time and I had to get BBB involved, finally contacted an attorney. They finally came back after a letter of ultimatum and redid the whole second floor and the steps to the third floor. The second person they sent did an ok job, not great but ok. The so called president, Robert Lovell was rude and not very truthful.  It took almost 3 months to complete the less tha...

DESCRIPTION OF WORK
Replaced small amount of Hardwood and refinished the rest. They did a terrible job the first time and I had to get BBB involved, finally contacted an attorney. It took almost 3 months, so my move in to our new house has been delayed and cost us several thousand dollars.

CATEGORY flooring,hardwood floor repair,floor cleaning

COST $7,400

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/26/2015

SERVICE PROVIDER RESPONSE

This is from a different company & is under investigation by Angie's Lust. We will be working along-side them to get this removed as soo as possible (we hve been told it can take up to 30 days) and place onto the correct companies profile. Please be patient & check back soon. In the meantime please go through all of our grades and reviews from legitimate clients & their experiences with our compan...

Services Offered

Hardwood floor - repairs, installation, sanding & refinishing.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
Check, PayPal, Visa, MasterCard, American Express, Discover
Senior Discount
5%
Emergency Service
No
Warranties
Yes