Lovell's Hardwood Flooring

A104 REVIEWS

Founded 1995 • Angie's List since April 2008

Angie's List certified badge

Hours

Monday
8:00 AM - 4:00 PM
Tuesday
8:00 AM - 4:00 PM
Wednesday
8:00 AM - 4:00 PM
Thursday
8:00 AM - 4:00 PM
Friday
8:00 AM - 4:00 PM
Saturday
8:00 AM - 4:00 PM

Company Contact

1029 S Ft Thomas Ave

Ft Thomas, KY 41075

Description

One of greater Cincinnati's only CERTIFIED Angie's List hardwood flooring contractors located in Ft. Thomas, KY. We are family owned and operated. We offer dust free sanding. Call today for your free in-home estimate. We under promise and over deliver!...

Verified Reviews

104 Total Reviews
Read reviews by category
Hardwood Flooring Sales and Installation (100)Flooring Sales and Installation (53)Floor Cleaning and Waxing (7)
Showing 1-10 of 104 reviews
A

RATED

02/15/2019

Very professional, worked with my schedule and did a good job.

DESCRIPTION OF WORK
Floors sanded and refinished.

CATEGORY floor cleaning

COST $1,150

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

SERVICE PROVIDER RESPONSE

It was a pleasure working with you on your project! We appreciate your review!
A

RATED

11/22/2017

Bryan and his crew did a fantastic job. They were very thorough in setting all nails, filling where needed, and even gluing down some spots. They were very professional, did a phenomenal job on the sand, and the coats of urethane were expertly done. The floor looks FANTASTIC compared to where I was before, and I am really pleased with the results! The kitchen which has a newer floor looks immacula...

DESCRIPTION OF WORK
I have an old house built in 1921, and the floors were potentially original (oak). I needed to have the floors redone, and the tongue and groove was starting to show etc. So the floors were looking ragged. Luckily I had Lovell's come out and take a look, because another quote I received was to replace the floor for 13k.. they were very honest in telling me that they had the ability to simply refinish without having to replace.

CATEGORY flooring, hardwood floor repair

COST $4,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/21/2017

A

RATED

12/22/2015

They did an excellent job and everything looks beautiful. 

DESCRIPTION OF WORK
They refinished my hardwood floor.

CATEGORY flooring, hardwood floor repair

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/15/2015

D

RATED

12/19/2015

We accepted a quote from Lovell's on May 6th for what we were told was a 4-6 day job. We wanted our floors to be whitewashed and sealed with Bona Traffic HD. We already had 4 gallons of the Traffic HD, and the quote specified that the price included our 4 gallons and everything else would be supplied by the company. The owner of the company, Bobby Lovell, quoted the job, and told us we could choos...

DESCRIPTION OF WORK
Sand, stain, and seal ~2000sqft (entire house) of oak floors

CATEGORY flooring, hardwood floor repair, floor cleaning

COST $3,400

SERVICES PERFORMED? Yes

WORK COMPLETED ON 05/20/2015

C

RATED

09/04/2015

When the estimate was done , I was told this was a family business with no subcontracting, so I was quite surprised when 2 Hispanic gentlemen came to do the work. Okay, but surprised.  I had contacted the company twice prior to the start day to inform them I would not be present on the first day until around 930-10 to choose the stain color, speaking once with the owner.  I was told this was okay ...

DESCRIPTION OF WORK
Sanded and stained hardwood in kitchen and entryway.  Installed new toe strips on the same.

CATEGORY hardwood floor repair

COST $2,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/02/2015

D

RATED

07/13/2015

They did a terrible job the first time and I had to get BBB involved, finally contacted an attorney. They finally came back after a letter of ultimatum and redid the whole second floor and the steps to the third floor. The second person they sent did an ok job, not great but ok. The so called president, Robert Lovell was rude and not very truthful.  It took almost 3 months to complete the less tha...

DESCRIPTION OF WORK
Replaced small amount of Hardwood and refinished the rest. They did a terrible job the first time and I had to get BBB involved, finally contacted an attorney. It took almost 3 months, so my move in to our new house has been delayed and cost us several thousand dollars.

CATEGORY flooring, hardwood floor repair, floor cleaning

COST $7,400

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/26/2015

SERVICE PROVIDER RESPONSE

This is from a different company & is under investigation by Angie's Lust. We will be working along-side them to get this removed as soo as possible (we hve been told it can take up to 30 days) and place onto the correct companies profile. Please be patient & check back soon. In the meantime please go through all of our grades and reviews from legitimate clients & their experiences with our compan...
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RATED

06/11/2015

This company did an outstanding job refinishing our hardwood floors. It had been about 8 years since they were last refinished and the floors looked pretty rough. They quoted I thought a fair price, showed up on time, were very professional and you could tell that they were very focused on providing a quality result. I would highly recommend them to anyone needing their service.

DESCRIPTION OF WORK
Refinished hardwood floors

CATEGORY flooring, hardwood floor repair

COST $1,700

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/12/2015

A

RATED

05/12/2015

Bobby Lovell personally answered his phone when I called and we set an apt for him to come to my house for a quote.  Bobby was very professional and gave me a quote within 24 hours.  His quote was slightly lower than a few other quotes I received.  He worked with my schedule and we set a date for the work to be done.  A gentleman named Paul was the one who sanded, stained and refinished my floors....

DESCRIPTION OF WORK
Refinished 50 year old hardwood that had been carpeted for the last 40 years.  They also removed several area's of hardwood that was damaged and replaced with matching hardwood.  Helped me choose a color that was perfect for my house.

CATEGORY flooring, hardwood floor repair

COST $3,420

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/01/2015

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RATED

04/07/2015

The deal was for $850 for hard floor refinishing for 300 ft. The gentleman came out and was very nice but he didn’t measure the floor correctly. I came up with 288ft and he came up with 317 ft. He said they were going to charge me $1200 since the floors were pre-fabricated. I decided to not use this deal, I found someone else who could do the job for $850.

DESCRIPTION OF WORK
They were going to sand and refinish my hardwood floors.

CATEGORY hardwood floor repair

COST $850

WORK COMPLETED ON 04/04/2015

SERVICE PROVIDER RESPONSE

The coupon purchased was for a different type of floor. It was for site-finished flooring, the flooring the coupon purchased was for a pre-finished/factory finished floor which is a different type and process. No fault of the homeowner, this is actually a faukt if the coupon info through Angie's List marketing team. Since this mix-up we are in the process of working with Angie's List to have them ...
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RATED

03/24/2015

I'm very, very pleased with the way they refinished the floors, not too much on the installing the hardwood dares. We didn't feel that the installers respected our house, but the gentleman who refinished the floors really did. We thought the price was competitive. Definitely, the quality of the work was great. Paul was excellent.

DESCRIPTION OF WORK
We did recently use Lovell's Hardwood. They installed a pre-finished hardwood dares and a floor and our hallway and then they refinished the existing floors in our family room, kitchen and hallway.

CATEGORY flooring, hardwood floor repair

COST $5,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/17/2015

Services Offered

Hardwood floor - repairs, installation, sanding & refinishing.

Services Not Offered

Ask for details

General Information
Licensed
Yes
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Payment Options
Check, PayPal, Visa, MasterCard, American Express, Discover
Senior Discount
5%
Emergency Service
No
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.