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Window Cleaning reviews in Ft Mitchell

  • F
    It didn't. Set up a window of time with them and they were a no-call, no-show. I needed to be home to allow access to the rear of house. I called their office....no answer. HOW DID THESE GUYS GET ON ANGIES LIST??
    - bryan A.
  • A
    The windows were washed inside and out, the screens cleaned, and the sills and tracks washed out. Our windows are single hung so even though it was unusually cold today, the man went out and cleaned the outsides. The screens are very hard to snap in and out, especially since I don't know the last time we removed them. The guy did a super job and I was amazed at how much brighter the house was. I didn't realize how dirty the windows were!! My dogs loved him and I respect their judgement about people. especially my Shiloh Shepherd. She is usually very skittish around strangers but she greeted him like he was a long-lost friend.
    - Deb M.
  • F
    When they called to book the service with me, it took 3 weeks to get on the schedule. Upon taking off work to be home on a Tuesday afternoon, the service provider no called - no showed. I called and left an after hours voicemail and sent an email. The gentlemen returned my call late that evening and asked me to call back in the morning to reschedule. I rescheduled for later in the week over the weekend. I was told they would arrive between 9am-11am but once again they no showed without calling. I called the very next morning to get a refund and the individual that answered the phone was curt and rude and told me to call Angie's List to obtain a refund.
    - Sheila R.
  • A
    Ethan did a great job. We had him clean the windows on our home immediately after we moved in. This is a 100+ year old home that has a variety of window types. Some old (original?), some replacement windows, etc. This was a two-day job due to the large number of windows, storm windows, and screens on our house, plus the fact that the windows likely had not been thoroughly cleaned on the outside in decades. It was amazing how much cleaner and brighter the house looked after this work was completed.
    - Sidney V.
  • A
    Everything was done professionally and promptly.  From the phone call to schedule to the last window cleaned, I was super pleased.  I am a repeat customer and have been using Mella for a few years for my annual window cleaning.  I have removable grids in my windows that can be a little temperamental to say the least and they are able to deal with those, no problem.  They even cleaned the windows in my garage doors. My gutters had some blocked downspouts which was causing overflow issues and they took care of that for me.  One section of gutter had actually slightly pulled away from the house because of a clog.  The worker not only cleared the problem but also reattached the gutter to the best of his ability and brought my attention to the fact that it may need to be serviced in the near future to prevent further problems.  I will continue to do business with Mella.  They are prompt, courteous and conscientious.  The best day of spring is looking through clean windows. What a difference it makes!! Thanks Mella. I should actually have it done more than once a year.
    - Maria K.
  • A
    Miller's Power Wash did a great job!  We have a 2 story, and the back of the house is pretty high off the ground.  Previously, we had our house cleaned, and that company didn't touch the top.  Miller's cleaned every inch of the exterior.  It looks great ... removed all the dirt and algae.  A bonus was they cleaned the window sills.

    The deal I purchased was for up to 3,000 sq feet.  Our house is smaller than that, so they also pressure washed our 18x22 desk.  I also noticed they cleaned a bench seat we had on our porch.

    Highly recommend Miller's.  We will contact them in the spring to stain our deck.

    I
    - Melissa W.
  • F

    After waiting almost 3 weeks to be scheduled, I was informed that my service was rescheduled for 10 days later.  I did not have a choice as to the rescheduled date.......was told that was the day they would be in my area.  When the office called to reschedule, I told them that I had a 3 story home and 48 windows.  I inquired the price for additional windows since the Angie's List Deal was for 25 windows.  I was told that it was possible that they could not reach the third floor, but first and second floors are ok.  I was told that I did not have to be home, they would leave an invoice for any additional windows/work.


    The morning of service, I received a voice mail that they couldn't do my windows because of my house was 3 stories high.  Why didn 't they do the first 2 floors as promised??  Then, they suggested that I contact you to get my refund. 


    What kind of service provider are you allowing into your list??  This is the third unacceptable service providers recommended by Angie's List.  I am not happy.


    - Anne G.
  • A
    They came promptly, worked hard & were most professional. Did a very good job on the carpets and windows. Some very stubborn spots came back up on the carpet, but for many stubborn spots they were able to remove more than I expected. Very difficult windows to clean & on 3 stories. The screens were clean, but the screen frames were not. They were left fairly dirty. I assumed that was part of the screen. They were helpful in pointing out torn screens & leaving them out for repair as suggested. Referred me to a very good place for the repair. On the whole I give them an excellent.
    - TONI R.
  • B
    It turned out fine. I picked the date and they were able to accommodate me. They’ve done these two years in a row now. The cost covered all the windows. Three crews came out. They supplied all the cleaning solutions and all the utensils. They showed up when they said they would be here. They were all working and they finished the work in what I consider a reasonable period of time. They cleaned up and they were gone. The windows looked good when they were done. The pricing was very good.
    - patricia b.
  • A
    They did a great job cleaning the carpets.  We just moved into a new house and wanted our carpets cleaned.  We did the 5 rooms for $99 special. He was very thorough and explained everything he was going to do ahead of time.  There was one room that started showing 2 stains after the carpets dried and they came back and did an additional spot treatment which totally fixed the problem.  He was very polite and professional. I would highly recommend and use this company again for carpet cleaning.
    - Angela D.
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Window Cleaners in Ft Mitchell

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