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Hvac Repair reviews in Ft Mitchell

  • A
    Of course my furnace stopped working on the coldest day of the year. It's over 20 years old so it wasn't surprising. Arlinghaus sent a technician within a few hours, which was great. In the meantime, my furnace started working again. It turns out the air intake on the outside of my house was blocked with ice which then melted once the sun warmed things up. Billy inspected everything anyway and told me that my furnace is in excellent condition, no repairs needed, and he thinks I'm going to get a few more years out of it. He was thorough and professional, and I would be happy to work with him again.
    - Kristen C.
  • A
    The tech arrived as scheduled. He was familiar with our units because he had been here 2 mo ago servicing 2 A/C units. Excellent & reliably service that is worth every penny and more. I recommend Apollo for any/all heating, plumbing and A/C needs. Apollo is # 1 in customer service. The reps are well trained & and very cognizant about leaving a clean work space. They explain any issues & resolve any problems. How refreshing! Today was only furnace related however, we have enjoyed excellent service for plumbing , duct cleaning, and A/C issues too. I highly reccommend Apollo.
    - Marty O.
  • D
    After reading reviews of multiple service providers, I decided to call Rusk to schedule a furnace tune-up. I had to leave a message; I included information on the service I wanted and the preferred dates. I received a return call. As soon as the representative got me, she launched into the sales pitch to purchase the service maintenance agreement. She was perfectly cordial. I gave her my feedback that since I was only a potential new customer with no experience using the company or its technicians, I found the upselling to be very off-putting and premature. They could not accommodate the dates I had available for a tune-up.
    - LISA M.
  • A
    The technician arrived on time. He was very courteous, and diagnosed the problem with my heat pump system, which basically was dirt gathering on the mechanical elements (I had not had the system maintained in 3 years). He then proceeded to clean the elements, and in a short time my system was up and running. He cleaned up completely. I am very pleased with the service.
    - Roger K.
  • A
    They did a great job! I called at 8am on Monday morning and they had someone at my home within the hour. The person they sent did a nice job finding the issue and had it fixed within a couple hours. This includes having to drive back to their location to fetch a part. They are always professional and do a great job educating you about the problem.
    - Kenny C.
  • B
    The work was overpriced, poorly done, faulty, and the list goes on! My High Priced electronic air filter failed in less than 5 years, the condensation pump has apparently had a leak for 5 years that I did not notice, until the damage had taken it's toll. I called for the "free" 1 year service (twice) and 1 time was scheduled and no one ever came, and then a re-call on it and no one ever came, left a note or called on either.
    - Matthew A.
  • A
    Matt H. and everyone at Arlinghaus were very professional and helpful. Our house is close to 100 years old and they installed an entire heating and air conditioning system (including duct work) at a reasonable price and in a timely manner. I would recommend them to anyone.
    - David M.
  • A
    EXCELLENT service! Arlinghaus had a new high efficiency furnace and air conditioning system installed withing a week of my old furnace breaking down. Mike W. came out to my house and assessed what I needed. He gave me a good price for a highly rated brand (on Consumer Reports) and high efficiency unit. In the office, Ruth worked to get a great financing deal. Then Mike C and Dewayne worked like crazy getting the unit installed in less time than what was estimated. No sloppy work, they just didn't even take breaks. Before they left, Dewayne explained how to set my thermostat and change my filter. Professional, courteous, efficient. I could not ask for more.
    - MARGIE V.
  • A
    Everything went great. Jake was promptly on time when he gave us a quote and explained all the equipment and how it was to be installed, he even showed up the day of installation to make sure everything was going Ok. Mike and Dwayne were promptly on time and introduced themselves They quickly went to work each knowing what tasks to perform. They were very professional and completed the job in the time they said they would. Wore booties when in the house , cleaned up and explained the operation of the system. I was very pleased and would refer and use them again.
    - Kenneth G.
  • A
    Independence Mechanical was very responsive and had a more reasonable estimate. Because of their Angie's List and BBB rating, I decided to give them a try. The tech called before coming and was actually earlier than expected. He was professional and courteous, including putting on shoe covers before entering our home. The motor was replaced in about an hour, and the work area was left clean. I was so pleased that I signed up for a 1 year service contract, which was offered at better prices than several other companies in my area that I have used.
    - Dietmar A.
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HVAC Contractors in Ft Mitchell

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