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Cleaning reviews in Ft Mitchell

  • A
    After my daughter and her family moved into a new house, I decided it was time for them to have some help keeping the house clean. Wanda was hired and I must say both my daughter and I were overjoyed with the outstanding job she did. With two small boys, the house is always is some type of disarray but when Sarah got home after Wanda's first attempt at housecleaning everything was cleaned, put away, vacuumed, clothes folded, beds made, dishes cleaned, etc., etc. We couldn't be happier with the service she provided and can only hope that she can come back on a regular basis. Thanks Wanda! Maggie
    - Maggie N.
  • A
    Wanda and her husband do great work for a whole house cleaning. The price is on the high side but the quality of their work is exceptional. It is the second time that I hired Wanda for a whole house cleaning and I was pleased both times.
    - Mitchell K.
  • A
    Wanda and her team are very detail oriented. They truly want their clients to be pleased when they come home to nice clean home. You can tell they take pride in their work. Wanda was great about coming to our home to meet us before we hired her and she provided a reasonable quote. She was up-front about all costs, and we felt very comfortable allowing her to be in our home when we are not there. Wanda does want continuous and honest feedback which I very much appreciate. We would recommend Wanda to others that are looking for house cleaning services.
    - Brian L.
  • F
    How did it go? It didn't! They had asked for appointment to come and inspect the house and quote a price for their services, to which I replied yes. They told me they would be by the following Monday at 5pm, but never showed up! Not even the courtesy of a phone call or email to say they weren't coming, or to even offer an excuse as to why they didn't. "Professional?" I think not.
    - david b.
  • F
    They have an available deal, $99 for 5 rooms. I did want additional services and he gave me a quote of $300. He then said he would discount the service, but then an environmental fee got added, and then he said no, he would not discount the teflon. It went round and round until I realized he kept discounting things, but then adding fees to stay at the original quote for $300. He'd make it seem like he was giving me a deal, but never actually took money off. I did not have the service done through this company.
    - Tricia S.
  • A
    Wanda recently performed a deep clean on our house. With 4 kids, keeping a house clean is a challenge. We always do a general clean once a week but the details/edges always seem to get missed. So even though we'd spend hours cleaning, the house still didn't look clean. We hired Wanda to help get our house back in order. She came in and scrubbed everything from top to bottom in a single day. It was quite a lot of work. My wife and I came home to a wonderfully smelling house that seemed like new. It's a great feeling. Wanda is a very pleasant person that gains your trust instantly. She takes good care of everything she touches. If you're looking for help, look no further than Wanda!
    - andy b.
  • A
    Wanda did a fantastic job on our initial cleaning! She is very professional, thorough, friendly & responsive. I have two little ones, so all of our surfaces need a good cleaning on a regular basis and she was very attentive to our needs. I am very glad that I found her on Angie���s List and highly recommend her!
    - Casey R.
  • C
    This is a mixed bag so I will break it down into the 2 phase. Phase 1: water damage clean up. Phase 2: repair and restore. Because I had a mixed bag, grading was tough. Professionalism, punctuality, Quality was all based on phase 1. Responsiveness and Overall was based on Phase 1 and 2 I was connected with them after having a water leak with water damage (My insurance hires company CB who hires Original State). The first phase of the clean up was great. I had a primary connect of Robert for which I had his cell and communicated mostly by texting. He was very prompt to scheduled times, through, communicated well, and was extremely happy with the clean up. Since it was through insurance, I can not speak to cost / value. I could not recommend them higher for this phase of the project. When entering Phase 2: restoration, I read the only other review on them and grew a little concerned. However, since phase 1 went perfectly, I believed they may have been off their game or over burdened and my experience would be different. After given them the job, my experience changed drastically. I advised them I had already been paid by my insurance and I would be paying them to work. The communication drastically decreased. I was not able to obtain a start date for the job despite multiple weeks and texts. The delays were unexplained. After talking to company CB who contracted them, they also told me Original state had also decreased their communications to them and could not get Original State to communicate well with them. Based on the prior reviews and my change in experience, I change my agreement to hire them for phase 2 and will being going with a different company.
    - Kyle D.
  • F
    It didn't. Set up a window of time with them and they were a no-call, no-show. I needed to be home to allow access to the rear of house. I called their office....no answer. HOW DID THESE GUYS GET ON ANGIES LIST??
    - bryan A.
  • B
    It went well but not all services were provided that are shown in their video. They do NOT wash the vents, they blow them. We specifically asked the people that came and the response was oh, no we blow those. So it should be taken out of the video and off the website. They guys that came were very nice and did a good job. They showed before and after pictures. Not sure we will have our ducts done again, they really weren't that bad but husband has severe dust allergies so we had to do this however blowing the vents instead of taking them outside and washing them was not ideal for our situation.
    - Julie S.
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Cleaners in Ft Mitchell

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