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Auto Repair reviews in Ft Mitchell

  • C
    Initially I was satisfied. This place was very clean and organized. Joe took the time to understand the problem and answer any of my questions. I thought it was fair that I was charged for several hours of work even though they did not find a solution to the problem. My opinion changed when I investigated the problem myself. I pulled the taillight sockets and immediately noticed they were burned. After replacing the sockets and the connecting wires the problem went away. The entire process took less than 90 minutes. I don't understand why the most obvious cause of the problem was overlooked and the mechanic spent 3 hours looking for other problems.
    - Joe B.
  • A
    My normal repair shop was booked up for several days. I called Thursday and dropped my car off that night after hours. Got a call with diagnosis Friday morning and the brake replacement was done by lunch. Price was fair, basically what I expected. Service was great. Will use again.
    - Bryan S.
  • A
    I bought my care there so I have a [maintenance] package, so there was no charge. I would give them an A on everything. I like the convenience. You can drop it off if you want to or you can wait, not a long wait, and there's hours from morning through evening. I think their last appointment is like 8:00. I like that you can schedule online.
    - Michael H.
  • A
    He's outstanding and stands behind his work. We've used him for quite a few years now, he's so honest and dependable. You just couldn't do better, he has good quality technicians who are certified. We wouldn't use anyone else, if you find someone good you have to stick with them. 

    If you have work done and it doesn't seem satisfactory, he guarantees it and will go back and do what it takes. 
    - Anna L G.
  • A
    There was lot lot that had to happen to get things right. Rusty was extremely experienced with older GM cars. He did things that I believe most mechanics wouldn't know about because there are no manuals available online for this car.
    - robert o.
  • A
    They're always great and you know I never feel like because I have an older car that I'm getting less service. They give me good advice and you know especially on an older car they know these cars so well that they don't try an up sell me.

    - Lynn D.
  • B
    Have been using them close to 10 years. The guy that is running it, just bought it from another family member. I forget his name. What made me keep using them? I had a couple situations where I had a problem with an exhaust pipe and it was going to cost me a $1,000 to have it repaired. The guy told me to go to another garage, it was Ryan’s Muffler Shop and it cost me less than $200 to get it fixed.
    - Charles S.
  • B
    I am due to go up there and get an oil change in about 3 weeks. I have used them for all kinds of different things. I?ve been with Ernie?s for about 4 or 5 years. It was $700. He?s not the cheapest guy in town, but his work is good. 

    I get along with them all, they?re not the classiest guys in town, but they?re dependable and they do respond to you. They?re available, I mean I can always get in and they take care of me most of the time. The workers for a garage, they are pretty good.
    - Charles S.
  • A
    He's done everything from replacing my front end, my ball joints stuff like that. Oil change to fixing air conditioners to replacing my brakes, I mean he's done a lot of things I can't remember what it was last time but I have them in my records.



    They do a fantastic job, stand behind their work and not at a dealership price, they have a lot less price than dealerships.
    - Darrick B.
  • A
    First time customer.  Did a nice job on repairing my 2005 Ford F150.  I usually take it to the dealership, but had heard Ft Mitchell Garage does nice work.  I was not disappointed.  Delivered on time and on estimate.  Professional & friendly.
    - Kenny R.
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Auto Repair Shops in Ft Mitchell

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