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Auto Body Repair reviews in Ft Mitchell

  • B
    Have been using them close to 10 years. The guy that is running it, just bought it from another family member. I forget his name. What made me keep using them? I had a couple situations where I had a problem with an exhaust pipe and it was going to cost me a $1,000 to have it repaired. The guy told me to go to another garage, it was Ryan’s Muffler Shop and it cost me less than $200 to get it fixed.
    - Charles S.
  • B
    I am due to go up there and get an oil change in about 3 weeks. I have used them for all kinds of different things. I?ve been with Ernie?s for about 4 or 5 years. It was $700. He?s not the cheapest guy in town, but his work is good. 

    I get along with them all, they?re not the classiest guys in town, but they?re dependable and they do respond to you. They?re available, I mean I can always get in and they take care of me most of the time. The workers for a garage, they are pretty good.
    - Charles S.
  • A
    The company was great to work with. they called me to give me updates on my vehicle. They did install an incorrect part but did inform me of the mistake and they corrected the problem. They also had repaired a spot on my car that was not in the initial job and corrected it the right way. They went above and beyond of what they were supposed to do.
    - Edward R.
  • A
    Burtons really did a great job. They assessed the damage, connected with my insurance company and made sure all details were managed efficiently. The end result; my car was repaired beautifully and I was very happy with the results. Great communication and great end result. I would definitely recommend Burtons for top notch auto body repair and professional service.
    - Jeff T.
  • A
    These guys are great. I had 3 other estimates for the same repair, and Crone's was the most reasonable. The dealer wanted more than twice as much for the same repair, so Crone's saved me money as their estimate was $100 less than our deductible. They are always very professional on the phone and in person. This is a family run business and you can tell they take pride in their work. The car looks brand new now. I would never have body work done anywhere else, based on this experience, but hopefully, I will never need any more body work :-)
    - Ward R.
  • A
    So after reading a slew of positive reviews and needing to get quotes for insurance purposes, I reached out to Center City via email. Imagine my delight when someone emailed me back withing hours. I was able to get an initial inspection scheduled over email!
    I showed up, they had someone see me right away. We walked out, some photos were taken and then we went back into the shop. WIthin half an hour I had my quote. Since the price was so reasonable, after I got home, I called back to ask about getting on their schedule.
    Since the labor portion of the quote was only about 15 minutes, I asked if we could make the arrangement to have the work done while I waited on my lunch break. They called me back to let me know that it wouldn't be an issue as long as I purchased the part in advance so that they'd have time to prep. Not a problem for me, so I gave them my credit card information over the phone.
    Less than a week later, they let me know the part had arrived and whenever I had time, I could swing by to have it installed.
    This is the point in the review where I'd be happy to say that everything went down just like that. Except it didn't. Once they removed the plastic wrap off the part, we discovered a huge gouge in the exterior surface. The staff was very apologetic and explained that they'd order another part right away.
    They also let me know that while the part that was on my car was originally painted, the new part ships textured and colored to match from the factory. I had the option to continue with the original quote for a painted to match part or they could just do the install and save about $100 in paint labor and supplies.
    I'm happy to say that although the part was damaged and I had to make a second trip, they were quick, courteous and an absolute pleasure to work with. They came in under their original quoted price, did wonderful work and were so friendly! I'm definitely happy to recommend and use them again.
    - Bert N.
  • A
    I haven’t used him for a while but he does excellent work and he is a good guy. He is very professional because of the job he has done to a couple of my cars. I’ve only dealt with him personally but it was very professional. The price was very competitive. He is the guy.
    - Peggy G.
  • A

    Chad Crone gave me my initial estimate and handled the return of the car when the job was finished. He was very professional both times we met. His estimate was well below that of others in our area that came up on my Angie's List search. I was a bit leery of the bid, but decided to trust the other reviews on Angie's List. I'm glad I did, because the work was very well done and saved quite a bit of money. The repair was indistinguishable from the rest of the car. I was very pleased with Chad's professionalism and the job his shop did on my car. I would definitely use them again and highly recommend them.


    - Dietmar A.
  • A
    It was raining, and my daughter was waiting in the car so they quickly looked over the damage and then emailed me an estimate.  I appreciated the consideration rather than having me drag my daughter out of the car, through the rain, then back.
    - Cheyne T.
  • A
    Price was by far the most affordable - so much so I worried about the quality.  Angie's list and people I knew recommended them though so I went for it.  I am so glad I did.  It was done quickly, on schedule on budget and I can't even tell it was ever there.  Plus, the customer service was great and they left my car sparkly clean inside and out.
    - Elizabeth D.
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Auto Body Shops in Ft Mitchell

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