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Recent Transmission Service Reviews in Fort Thomas

  • A
    Northgate Transmissions
    Estimate and final cost were more expensive than a competitor, but overall was happy with the quality of the work.
    - Thomas B.
  • F
    Bob Sumerel Tire & Service - Florence
    Don't even think about taking your vehicle to this place! Took our brand new Lincoln Aviator there simply to have a slow leak in our tire checked out. Unbelievably they punctured our oil pan while hoisting it up on their lift! Their employees are clearly not trained appropriately to even use their lift, let alone repair anything correctly I must assume. They turned us over to their insurance company, Travelers, to deal with us. Haven't seen our car in nearly four months and have no idea when we will because there are no spare oil pans made by Ford yet. That isn't something Bob Sumerel can help, but this is 100% their responsibility and all Traveler's has done is to rent us a used vehicle less than a third the value of our vehicle Sumerel rendered completely inoperable. When calling Sumerel for assistance to compensate us fairly, they didn't even return our call, just sent a message directly to Traveler's to deal with us.
    - Barry J.
  • A
    I am very satisfied with their work.  Their chief mechanic Bob is just unbelievable.  He knows about Alpha Romeo.  If I call him and ask what is going on with the car, he will tell me right away.  I stopped him and talked to him a couple of times saying this was going on and he would guide me whether I need to work on it now or whether I could stay for a while or whether I don't worry about it because it happens on all of them.  If one is driving Alpha, then that kind of information is extremely useful because if we try to fix every little widget, it is going to cost us a fortune.  He would tell me do something that I could do myself or guide me to go and order few parts, which I could do myself because it would help me save some money.  They are reasonable.  I don't think they are cheap, but it is certainly worth my money and so I keep going back.  I got my money back through the advice.  They are not spit and polish and I don't need that.  The fact that they sit and talk to me is worth more to me.  Knowledge wise they are extremely professional and as long as, they are taking care of car, I am fine with it.  It is a place where I would recommend to take the Alpha.
    - PHILIP S.
  • A
    Could not have been better. The entire shop was very professional, communication was great, and the work was completed on time. I will be back for all of my transmission work.
    - Joe B.
  • A
    Day Heights Auto Service
    Day Heights addressed a leak from the transmission drive boot cover.  A front wheel drive shaft had been replaced during an earlier repair done by the shop.  I was fully  expecting to be charged for the second repair, not knowing what was wrong.  The shop notified me of the diagnosis and informed me it was covered under the previous repair.  My car was fixed and back to me the same day. The previous repair was to install a new clutch and address other issues with the car.  The price of the first repair was very reasonable.  The clutch repair has performed as expected as well as the other repairs. I have been impressed with the honesty and integrity of the shop, their professionalism and willingness to work with the customer.  The car has been worked on when they said they would, on the schedule provided that fit within my schedule and at a reasonable rate. In summary, there was a minor issue with the first repair and the fix was rapid with Day Heights Auto taking responsibility without question and worked with my schedule.  I have already recommended Day Heights Auto to others and will use them in the future.
    - Kevin S.
  • A
    Day Heights Auto Service
    job was completed as told, courteous and explained what they did so that I understood. They called me to explain what needed to be done and got my approval. I was very happy with the service.
    - Daniel H.
  • A
    Tim and the staff were easy and friendly to work with. They gave honest answers to all of our questions and seemed to be very knowledgeable about my make and model of car. The work was reasonably priced considering this was an unexpected repair. Tim followed up after a few weeks of driving to make sure everything was still working fine. Repair took about a week. Gave reliable time estimates for repair and costs. No unexpected charges. Repairs started and were completed when he said they would be.
    - Bob V.
  • A
    Mr. Godwrench Automotive
    The service was excellent. Tim beat the cost of two other local transmission shops by $200 and warrantied the work for a year, as opposed to the others who gave a 90 day warranty.  I found Mr. Godwrench to be on of the most most professional and courteous companies I've dealt with.  I've gone back to Tim for work on other vehicles and I trust this Mr. Godwrench. Tim worked with my schedule and dropped me off at my office the day of the work began, because I didn't have a ride into the office. When my vehicle was ready, my car was clean and the transmission worked great.
    - Curtis C.
  • A
    Ernie's Garage
    Not knowing exactly what the problem was, Matt was able to fix the problem.  The car is 7 years old and he recommended to have the coolent flushed and replaced as well as the transmission fluid replaced.  He also reminded me it was time for an oil change.  This was not done to get more business, it was a recommendation given the age and milage on the car.  Also they were having a special at the time thus saving me money.  I have been taking my car to Ernie's for over 6 years now and I have always been satisfied with their service and customer service.  I trust them and they are very timely and upfront as to what needs to be done without pressure. 
    - Robert W.
  • A
    Kentucky Auto Service
    This could not have gone better. I am so glad I brought my car here. I also have something wrong with my axel and will be bring it back ASAP for repair.
    - Catherine S.
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Transmission Shops in Fort Thomas

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