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Professional Work reviews in Fort Thomas

  • A
    Daniel is the best of the best. He is punctual, funny, smart, positive, and has all the real world experience as well to back up his teaching program. I went from being able to say "hello, my name is" all the way to being able to read the Spanish version of The New York Times' in less than a year. I would recommend him to anyone, from CEO's to my twin nieces. He has such a great ability to connect with the individual and he always tailors his teaching style to meet the needs of the student.
    - Mary Ann P.
  • F
    I took two saxophones in to the shop sometime in January.  The clerk checked them over and wrote up claim tags.  The person who fixes instruments would look them over and the shop owner would determine whether Wert Music wanted to buy them.  She especially noticed the case the tenor sax was in because my dad used it in his dance band days and it had a section for carrying a trumpet in the same case.  I knew the instruments and cases had sat for a long time and was not expecting much, but they were not damaged.  The clerk told me she would be in touch in about a week.
    Two weeks later, I called and was apologized to-- they were just so busy-- she would get back to me the next week.  There was never a call.  
    I called again on March 11 and got another apology.  It was the same clerk and she said it was all her fault, but she would go look for them herself and get back to me.  I finally was able to get over to the shop on March 18, though she had called later in the day on the 11th.  
    Wert Music did not want to buy the instruments, but I was not surprised as the metal was compromised.  However, when I picked them up, one of the latches on the tenor sax case had been broken off completely and there was no mention of it.  It hadn't just been torn out of the case, the actual flange was broken off, leaving a sharp, jagged edge where it attached to the  latch hinge.  I just had to suck it up.  The clerk on duty was clueless and I walked out with the instruments. 

  • A
    They are still working on it. It is a reasonable price. It is a family owned business and it's been there for a long time. They are generally pretty prompt about getting things done unless it is something that's out of the ordinary. It's a really nice family-owned shop. The pricing is generally competitive, and they give a pretty good price. In fact, I think their general repairs are cheaper than most mall-type of jewelry stores. Their quality and responsiveness is excellent. They are very responsible. Their punctuality is good.
    - Teri F.
  • F
    I took our flat screen television to them. I had my credit card with me. She told me that there was a $25.00 assessment fee, and that they didn't take credit cards. I had my kids in the car and I asked her if I could bring it later. She told me not to worry about it. So I called them 1 week later, and they told me that they were waiting on the assessment fee. She then again told me not to worry about it. Before we left on vacation I called them, and I told them that we wanted our television back. When we got back a week later she told me he still hadn't looked at my television, and he wouldn't until he had the assessment fee. When my husband went to pick it up the television was in pieces. They told him to be there at 3:00, and he had to push to get the guy to put it back together. He didn't get out of there until 5:30.
  • A
    It went very well, he went above and beyond. See review below.
    - Margaret E.
  • A
    - Dallas F.
  • A
    Dropped off at site to be shredded.
    - Edmund C. D.
  • A
    Their service was great. They came quickly and they were here when they said they would be. They cleaned up the mess. They tell you ahead of time before they do anything including the cost.
    - Denise S.
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Professional Services in Fort Thomas

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