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Pet Specialist reviews in Fort Thomas

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  • For a specialist service like this, we don't have much for price comparison, but we get the sense that we got a good value. From the point of reception to point of dealing with the specialists who work with the animals, there was genuine sense of caring and there was also very complete line of communication as far as telling us what kinds of things they are going to be doing with the animal as far as pretext, what's going on with the procedure that they are performing on the animal, and then followup. Our one cat had some surgery and we had two followup calls from them, which is often difficult to get from a human physician. We feel this is a highly professional organization and they provide excellent services. They focus on small animals and deal with specialized surgeries. They have a specialist in ophthalmology. They have a specialist in oncology and probably several others.
    - Gary G.
  • The experience was positive. We find it easy to make appointments at times that are convenient to us. For the most part, we are able to get into the examining room at every point of time. The office staff, the veterinary tech staff, and all of the vets are very professional and very caring about the animals that we've taken to them, primarily cats and dogs.
    - Gary G.
  • Kyle has been our pet sitter for five years.   We have the highest
    praise for her in every way.  She takes perfect care of our two
    Abyssinian cats when we travel.  Because they are very active and
    sociable cats, we like her to come twice a day.   She is totally
    dependable and honest, we never worry about anything when Kyle is in
    charge. 
    Several years ago, Kyle went above and beyond the call
    of duty, and helped us through a difficult time when our beloved
    (original) Aby was mortally ill.  She found us a compassionate vet who
    came to the house.  Painful time, but Kyle was simply wonderful and we
    are forever grateful.  Now with these (four years old) cats, she
    engages in play and cuddling with them, sends us photos when we're
    away.  The house is always in perfect shape when we return.  
    We think so highly of Kyle and recommend her without reservation.  We find her services very reasonable considering the quality and level of trust.

    - DIANE T.
  • My wife and I recently moved to Ft Thomas and have not established a new vet for our animals (dog and two cats).  Unfortunately our dog has been getting worse and our previous vet in Lexington recommended that we take him in urgently this past Wednesday to have him assessed.  Dr. Pritchard was both professional and caring as she assessed our dog, Paisley, and explained to us what most likely was going on.  On Wednesdays the clinic is open until 8pm, which is much later than the other days of week.  We arrived probably around 6:30pm and although it was approaching closing time Dr. Pritchard and her staff remained well past their normal closing time to help us care for our dog.  Unfortunately for him and for us, his cancer has likely returned and the mass in his hip is likely causing some compression of nerves in his hip and back which helped to explain his recent decline in function.  We never felt rushed and really felt like everyone in the clinic helped us get our buddy more comfortable.  Since our initial contact, Dr. Pritchard has remained highly accessible to us and calls to check on Paisley.  I wanted some more information about what treatment options exist in the setting of recurrent mast cell tumors and she taped a review article to their back door for me to pick up at my convenience.  My wife and I have been so comforted knowing that this great clinic exists in our new neighborhood.  They have certainly created customers/patients for life in us!!  Tip of my hat to everyone that works at Fort Thomas Animal Hospital!!
    - Kenneth K.
  • Abby responded promptly to my inquiry several months before we left, then came to meet the critters. Several days before we left, she came back to go through our instructions and routine. She followed our instructions to the tee. Our guys got great care and she updated us on status via text several times over the week. The cat goes on auto-pilot but our dog, Dusty, takes several medications for cancer so it was important that we were comfortable that he would get what he was supposed to get. After meeting with Abby, we felt very secure in leaving our pets in her hands and will certainly do so again! Dusty looked great when we got back!
    - Mary Jo P.
  • I have several years of experience using their traditional office vet services and the convenient mobile service.  One thing that really stands out in my mind is their flexibility to accommodate a request for a last minute appointment to tend to a sick animal.   All vets and support staff are consistently caring, professional, and courteous.  The vets have taken the time to answer my questions and to thoroughly explain treatment options.  Also, when I have had follow-up questions I have received a timely response - a return call from a vet.  I trust them to provide high quality care and to assist me in making important decisions for the care of my beloved cats.  In addition, when I did some comparison shopping I found their fees to be competitive.


    - Kathryn C.
  • I have been using this office since it was first opened and have recommended it to others.  They are a wonderful and caring office and have gone way above and beyond for me with some of my animals that were very ill.  I just love going there.  Sometimes I have had to wait in the waiting area before my appointment, but I really don't mind.  There are always other friendly clients and their animals to visit with as well as a meandering dog or cat to pet!!!  I just can't say enough about how much they seem to care for all of their four legged patients as well as their owners.  The entire staff is just great.
    - Judith T.
  • That's whole story.

    Company's response that this was probably Medvet Emergency Care is true.  This review was regarding Medvet which is an emergency animal hospital on Redbank Road that is open 24 hours.  Thanks to the company for clarifying the name error.
    - BARBARA B.
  • As usual, it was great. We even received photos of our cats while we were away so we could see they were happy and healthy. The house was well taken care of, secure, and it was nice to be greeted by happy cats upon our return.
    - DIANE T.
  • The experience has always been calm and I feel confident that the cats are getting the best of care. When anesthesia is needed, Dr. Lawrence waits until the cat is awake and responsive (can be lengthy), and then she calls us and we just trot out to pick up the cat. We are all so much happier with the mobile clinic. No more awful drives in the car with a yowling cat.
    - DIANE T.
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Pet Services in Fort Thomas

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