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Cell Phone Service reviews in Fort Thomas

  • A
    AT&T Mobility
    I am not writing regarding the purchases I made so much as the service of the provider. I am a grand father and my purchase from them was my first experience with a smart phone and all the accessories. In contrast, all the employees of the store are young and very knowledgeable of the high tech phones. My wife and I both bought phones at the same time. As luck would have it, my phone happened to be defective from the factory. (My wife never had a problem) At first I thought it was my battery, because my battery ran down so fast. When I went back to the store with my problem I was concerned whether I would be taken seriously or would they blow me off. I was pleasantly surprised to find how nice they were about it and they not only got me another battery, they installed it for me. When the second battery started doing the same thing after a few days, they again handled it with courtesy and professionalism and got me another phone. Then they transferred my personal information from the first phone to the new one, as I was at this point, still in the dark. Later, I broke my otter case which was on warranty. I went to them to see how I would go about requesting a new one (not such an easy process) and they took care of if for me. I don't know if their price is better or worse than anyone else but their employees set them apart as far as I am concerned. I have made other purchases in the past where, once you are out the door, the vendor doesn't want to bother with you anymore. But these people are very responsive to their customers. I would especially like to acknowledge Austin and Jessica.
    - Steven S.
  • B
    When we use our landline to call 911 we still have to give them our city and state. They have never come out to the house, we go to them. They are really nice and they do try to help if they can.
    - James J.
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Cell Phone Companies in Fort Thomas

Companies below are listed in alphabetical order.

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  • MTCI

    11260 Chester Rd. Suite 700
    Cincinnati, Ohio
  • My Computer Works

    7975 N Hayden Rd
    Scottsdale, Arizona

    80 W KEMPER RD
    Cincinnati, Ohio