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House Cleaning reviews in Fisherville

  • F
    Simple Cleaning LLC
    A had an appointment from 10:30-11:00. No one showed up. At noon, i called the owner and it went straight to voicemail. At 12:30, i emailed and said i was leaving i couldnt waste any more of my day. The owner emailed back and offered to come tomorrow, but i couldnt risk another no show. The house needed to be cleaned for this weekend. That is why I scheduled it 3 weeks out.
    - Christopher M.
  • A
    Complete Cleaning Services LLC
    From the first time I requested an estimate, Suzy was prompt with her communication and scheduled an appointment a couple months out, which worked perfectly for me. She emailed and texted a reminder about 5-7 days out from my appointment. Her staff arrived on time. After giving them a tour of my home, they immediately started working and continued for about2.5 hours (three workers). My home was very dusty but they moved furniture, vacuumed rugs, cleaned hardwood, cleaned appliances, made the beds, and cleaned the bathrooms very well.
    - Misty L.
  • F
    Merry Maids of Louisville, KY
    As was mentioned in another review Jeri Hack was very pleasant and professional, but then again sales people usually are or they aren't very successful in selling anything. I was promised better service by the service manager each time I had a complaint but that never happened, because it wasn't followed up on. I also accepted a price increase in year two although I'm not sure why because I have never received the service that I was promised from the get-go. The company has had ample opportunity to make this right and has failed to do so. The methodical system of cleaning that was described to me sounded like a good idea but since their employees don't follow it it doesn't really work. I also had several people tell me that the previous person who cleaned was the real problem (not them) and that they aren't given the proper equipment to do their jobs which are incredibly unprofessional things to say about the company that pays you. Just an over all bad experience.
    - Angela B.
  • C
    Molly Maid
    okay if you do not mind many overlooked areas. Promised same team for cleaning every time and ended up with new people each time. Always having to reteach preferred cleaning methods. They catch the obvious areas and overlook many needed areas. Have to ask for things to be done that should be an obvious every time action. Very pleasant workers but always in a rush to get out and never thorough. Ending service and going with an individual who will clean things the way I want them done instead of hit and miss. 
    - Teri B.
  • A
    Simply Clean
    I have had my house cleaned by individuals for about 6 years now and have never been satisfied - until now. For the first time since owning a home, I have found someone who has the same cleaning philosophy as I do. Gena and her staff do a wonderful job and I am so thankful I joined Angie's List so that I could find her. My mother cleaned other people's homes for years and knows what a clean house should look like. When I made the comment to her that my new house cleaner was arriving the next day (I am on a 2 week rotation), she remarked that she thought the house had just been cleaned! I am very pleased and hope to have a long relationship with Simply Clean.

    - Carol Beth M.
  • A
    OCD Expectations
    OCD was very professional. The lady was prompt, professionally dressed, and asked me what and how I would like my house to be cleaned and then asked if I was okay with the investment once she did a walk through and asked a lot of questions. I really appreciated the fact that she took the time to understand my needs and then interjected some additional things I did not think about. The best part is that I felt comfortable and trusted this individual with my home.

    - Becky F.
  • B
    Keeping a Clean House
    I thought two people were going to show up for three hours, but they brought in four people for 35 minutes. The cleaning was good, but the contract seemed a bit misleading. Otherwise, they were prompt and courteous. I liked what they did.
  • A
    Keeping a Clean House
    They (three young ladies) arrived and immediately went to work. Jennifer discussed what I wanted while she continued to work. I have three large hairy dogs and a long haired cat--not to mention a very messy husband. We live in the country in the woods--off a gravel road, lots of dust. I told Jennifer that their service wasn't a luxury to me but an absolute necessity! 

    - Karen G W.
  • A
    Hope Lane Cleaning
    I like the friendly people. The great job they do in cleaning my home and using environmentally safe cleaners. The girls are the best.
    - Juanita F.
  • A
    Another Clean House
    Tay and Shannon were very personable. They even got along with my dogs! They started right away. I had to go back to work and my husband approved the job they did. High recommend this group!
    - Karen G W.
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Home Cleaning Services in Fisherville

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