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Veterinarian reviews in Erlanger

  • B
    I have been going to this Vet for many years with multiple pets- 2 dogs & 5 cats- and have been pleased with the care.  The reason I gave a C for responsiveness was because I called on a Sat a.m. requesting an appointment for my 18 year old cat who was urinating blood.  The staff member who answered the phone told me they were booked and could not see him, but would see him on Monday.  I ended up going to another local Vet, Crescent Springs Animal Clinic, where staff were very happy to fit me in that day, saying "we always try to get a sick animal in".  I feel that when an animal is acutely ill and your Vet clinic is open, they should try to fit them in.  I did not think this was something that should wait until Monday.  Aside from this, Dr. Golatzki and assistant Amy are both very caring and empathetic people who take their time with you and put your pet at ease.
    - Susan C.
  • A
    I had previously taken a cat I adopted to Oakbrook so this was not a first time visit for me. Everyone I talked to in the office was very professional and very nice. They were kind and caring and handled my very nervous foster cat very well, the atmosphere of the clinic is nice, it's clean, and very welcoming in every way.  My cats are family and I do trust Dr. Wilson and everyone I've had contact with who works there.
    - Anjanette H.
  • A
    Uneventful surgury.  In first two visits, leg was examined and procedure was explained.  Leg was x-rayed at 2nd visit.  I thought the efforts made to explain and reassure me were very good.  I then took her in for the surgury and left her.  I got updates on her condition afterwards, along with an invitation to call anytime to check.  When I picked her up, the discharge instructions were clear, but again was told to call with any questions, which I did do.  There was a follow up visit within a week (or 2?), then in 6 weeks to remove stitches and take x-rays to check on healing progress.
    Location was easy to find, facility was clean and appealing and staff was very friendly and helpful.
    An additional note:  this is not just an emergency clinic.  It is also a specialists office, which is how I used it.
    - M.J. A.
  • A
    My dog has a sensitive stomach so I had to buy expensive food plus medications. The vet also corrected a few other issues including a pulled muscle. I liked the vet a lot. I appreciated that my dog was a new patient and they were able to fit him in within a day.
    - Bruce O.
  • A
    Took my beagle there today. Dr. Lindsay was so knowledgable and explained every detail of my pets issue in a way that mad sense. Very caring in her approach. I real pleasure. Plus the price was great. This is the place to take your pet hands down
    - Martin W.
  • A
    When we first called they were not able to get her in for I believe three weeks. We had the doctors email address from before and had email her told us to call back and this was a revisit not a new patient and they got us in that Monday. Both times I have been please with the service except for minor thing this last time I had to wait an extra twenty minutes to check out the assistant had taken another patient first before coming to see me for instructions that the doctor told me was going to check on just to give her about five minutes. Dr. Schwartz is a wonderful doctor I would recommend her to animal owner.
    - Jo Ann F.
  • A
    Bottom line, if you're overly concerned about upfront cost, try some place else. If your primary concern is ensuring that your pet receives the best care possible, then go to Towne Square. Unlike other vets in town, Dr. Zekoff seems to stay up-to-date on
    the latest advancements and research in veterinary medicine. My dog was sick for months and he's the only vet that recognized that my dog had a unusual parasitic infection. Other vets just kept prescribing antibiotics, some in potentially dangerous combinations, and didn't even bother to run the appropriate lab tests. One vet prescribed a dangerous combination of antibiotics and the package insert for one stated that it should only be prescribed as a last resort given its high propensity to lead to antibiotic resistance (and the dog didn't even have a bacterial infection!) and it should never be used in combination. I referred a colleague of mine to Dr. Z as a last resort for his dog that hadn't been eating for months and was wasting away. His previous vet just kept prescribing more and more Rimadyl for arthritis the dog didn't even have. Dr. Z immediately recognized that the dog had severe dental issues and basically saved the dog's life as my colleague was very close to putting the dog out of his misery. It's 4 years later and the dog is happy and healthy thanks to Towne Sq. You know the old saying, you get what you pay for. Sure, it might be a bit more expensive upfront but ultimately I feel I save more money going to Towne Square because I get the right diagnosis the first time around, rather than paying repeatedly for months of misdiagnosis that could potentially be fatal. Dr. Z cares tremendously about animals and takes his job very seriously. He doesn't just rush in and out during visits, he takes his time thoroughly examining the animal and getting a complete picture of its medical history. His concern for animal health is further evident in the newsletters we receive routinely that are chock full of information and must take him a significant amount of time to write. Additionally he runs the non-profit United Pet Fund.
    - Lauren F.
  • A
    Very affordable and so nice!
    Dr. Huesing has been doing this a long time. He won't BS you and overcharge which I really appreciate after visiting many many vets. His office is easy to find and is open good hours. I believe he knocks a couple bucks off for cash payments.
    I had a sick elderly cat who I took in several years ago because I thought she was on her way out of the world. Turns out that was the case, and Dr. Huesing was able to offer me a burial option on his farm which I thought was very nice. I didn't want to put her in my yard as I live in town and I just couldn't justify the expense of a pet memorial/cremation. Most recently Dr. Huesing helped me work through a mystery issue with my cat because she stopped eating her dry food. She's back on track now and was in good health for her last visit and vaccinations. It would have cost a fortune at a specialty vet and Dr. Huesing was able to help wtih tests/xrays/multiple visits for only a couple hundred dollars.
    I take my dogs and cat there for routine care and I also take the foster dogs for our non-profit to him as well. If you are looking for a compassionate, no-nonsense vet who does a great job, make an appointment with Dr. Huesing!
    p.s. - heart worm preventative/flea treatment/etc. is VERY reasonably priced!
    - Erin L.
  • A
    Over the weekend, our 16 year old cat Mutah started really behaving out of sorts. He was staggering around, vocalizing and just seemed ill. I called the office the following day and asked when they could get him in. Our appointment was made for later that day and I was very happy to have someone look at him as quickly as possible.
    When we arrived, we had him bundled up in a blanket and only sat in the waiting area for a few minutes before being taken to the examination room. I had two of my children with me an we were all allowed in to wait a diagnosis.
    They started by taking his weight and temperature before letting us know the vet would be in shortly. 
    This day we met with Dr. Schoeck. She came in and asked us about our reasons for bringing him in and proceeded to examine him. As she did, she explained some of the things that she was seeing, including checking his eyes, smelling his breath and testing the skin on his neck for dehydration.
    Dr. Shoeck then explained that she believed him to be suffering from kidney disease and explained that we could run a blood test there in the office. Before proceeding, she clearly explained the cost and what the results might show. 
    I agreed to the test and she carefully took the blood draw.
    While we sat and waited with him, I think all three of us were mentally preparing for what we knew was coming. We cuddled and held our old friend.
    When Dr. Shoeck returned, she explained that the results weren't encouraging. Everything seemed to indicate that he was very, very sick. She went to great lengths to let us know how he hid his symptoms from our family and that nobody was neglectful in his care. She also explained to us the various options for him, including hospitalization to see about turning around the worst of his symptoms. 
    She was very frank with us in explaining that even if by some miracle, they could get everything back to normal, he'd probably only have months of discomfort and pain before suffering to death. She gave honest examples of other situations and at no point made us feel pressured into a decision. 
    Even now, thinking about the weight of that decision in that moment, the sorrow of losing my friend, leaves me weeping. No amount of machismo could stop me or my girls from choking and sobbing as we asked her to do what would keep him from suffering more.
    She then explained the process. How he'd be given a sedative, during which time we could comfort him and help him drift off to sleep, then she'd administer a drug to stop his heart. She also explained that even after the heart had stopped and he was completely gone,  there could be involuntary muscle spasms, including gasping, bowel or bladder evacuation, and general movement. 
    Dri Shoeck asked both my daughters if they wanted to be present and also explained that if they would like they could have sat out in the waiting room. She was sensitive and caring to our needs. Words escape my ability to express the feelings we have for her. She had compassion beyond expectation.
    They carefully administered the sedative and left us alone to be with our friend. It was only a short time before he was asleep and we sat petting him the entire time. 
    The second shot went without any dramatics. We wept, we saw the involuntary gasps, and bless her, Dr. Schoeck continued to apologize for the involuntary movements. She checked his heart 3 times and in between took for my daughters some clippings from his fur to keep. 
    Finally, and very respectfully, she wrapped him in the towel and carried his body away. 
    At last when she returned, she explained that if we wanted, they could bring the billing into the room rather than have to walk out to the front. Her last act of love was to tell us how she felt like crying herself and gave us each a hug. 
    I know vets probably have to put animals down all the time, but to feel our sorrow, in that moment; to share in our pain, goes above and beyond. As long as I remember my buddy, I'm going to remember Dr. Shoeck.
    We mustered up what courage we could, walked to the front desk and paid the bill. The staff there also expressed their sorrow for our loss. 
    With other animals I've lost in my life, that would be the end of it. Not this time. Yesterday in the mail, I received a condolence card. It was received with extreme gratitude by all our family. The Crescent Springs Animal Hospital is the best. 
    I'm not ready for another kitty just yet, but when I am, I know they'll be his or her regular vet.
    - Bert N.
  • B
    Vet explained everything well. Decision was made to put dog down. The vet and all the workers were very caring; all went smoothly.The good and bad of this place is that they don't do appointments. Good, that you can just walk in; bad, because you might have to wait some time.
    - M.J. A.
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Veterinarians in Erlanger

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